I think the time to have dealt with the 'not like the photo' issue was when you received the 2nd negative or neutral from a buyer complaining about the same problem.
You can still recover your seller status, but it's going to take focused effort and time. Going to another site won't improve your customers' satisfaction if you don't change your selling practices. And you'll likely run into similar seller status issues on other sites anyway. For one thing, your photos need to show the actual item you're selling, from various angles, and maybe under artificial, as well as natural lighting, so buyers can get a better sense of the real colouring. Your disclaimer re colours on monitors, etc. is a good idea, but needs to be more prominent I think.
As 'recped' says, you may also run into issues with rights holders of brands, especially if you're sourcing your items from unlicensed manufacturers or dealers, and that will end your business.
I'd suggest that you ask questions on this board of sellers who deal in items with visible brand logos or characters to get advice if you really want to continue selling those articles here. There may be a difference between selling something with, say, a recognizable movie character or team logo on it (like a T-shirt or back-pack, or whatever), and selling something that actually claims to be a "genuine" memorabilia article. I don't know because I don't sell in those categories.
These are just suggestions if you're interested in continuing to sell on eBay. Sometimes the warnings eBay gives are actually useful wake-up calls to improve business practices and give sellers a chance to learn from mistakes. It's your call.
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