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01-24-2015 01:48 AM
ok im a new seller, iv made about 30-40 sales now in the past 2-3 months for a total of over 500$, all the transactions had the pending status on them, and then the other day i sold a few items which did not have the pending status they went right into my account, made a few sales today and again they are pending, i do not understand why this is happening, if they didnt make a few payments pend a few days ago why all of a sudden are my newest ones having to pend.
TIM HORTON'S GIFT CARD - Campbellton Tigers FD42436 (271742829240) Tracking number: [Add] Watch Count: 1 | C $10.00 ![]() + C $1.50 shipping
| 16/01/15 | Checkout complete |
TIM HORTONS COLLECTOR GIFT CARD - Vernon Vipers (271745766842) Tracking number: [Add] Watch Count: 1 Estimated funds availability*: 10/02/2015 | US $12.00 ![]() + US $1.50 shipping
| 20/01/15 | Checkout complete |
as u can see i am not pending on an item i sold on the 16th, i did not enter a tracking number to release sooner it just went directly into my account, now with one of the newer ones it is showing a pending status again
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01-24-2015 07:02 AM
I assume you mean on your sellers dashboard it showed as Pending.....Which means the customer had not completed checkout. Or you would recieve a message saying that the funds have been received and too release them. This is not a hold situation I think. although I havn't used the new dashboard yet as I stuck too the old ones up too two years ago. I believe the pending on the dash board means the item has not completed checkout, the customer has not finished. Or it could have been lodged into a shopping cart unless that has been fixed.
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01-24-2015 12:16 PM - edited 01-24-2015 12:19 PM
As you may know, there are 3 criteria that apply for holds on new sellers, and you must meet all 3 to get past 'new seller' status. The funds from your first 30 or so transactions were on hold because you did not yet get beyond all of the restrictions. Later, a few more sales to the U.S. may have just been enough to put you past new seller status.
New seller status ends once you've met all the following criteria:
It's been more than 90 days since your first successful sale.
You've completed more than 25 US sales transactions.
You have more than US$250 in total sales.
Here is the relevant section of the eBay rules: http://pages.ebay.ca/help/pay/payment_hold.html#avoid
There are other reasons for holds, too. Some of your subsequent "holds" may be because some buyers are using Paypal e-checks. An e-check operates exactly like a paper check (cheque) -- it is held by the recipient's bank (in this case Paypal) until the funds actually clear. This usually takes around 5 to 7 business days, but may be a bit longer if you are dealing with an international transaction.
There is nothing "risky" about e-check payments for the seller, since Paypal protects you by holding the incoming check until clearance is confirmed. Some newer buyers don't realize that they are paying with e-checks (the e-check format is necessary if they haven't linked a credit card to their Paypal account).
Holds may also result from credit card chargebacks, although these are fairly rare.
Check your Paypal account details for information on any funds-related holds (you will see if a buyer has paid by e-check), and your seller Dashboard for your current seller status.
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01-28-2015 01:17 AM
yeah i fit all the criteria and what i was saying is, i had a few transcations go straight too my paypal without a pending status after the customer paid, and then a few new purchases later it started giving me the pending release date again on purchases already paid for. i dont understand why one would go straight thru without the pending process and then a few later i would have the pending process again
