Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Why is my watch list showing conversion rates, I do not want that

Why is my watchlist showing conversion rates?

April 13th 2016 Weekly Session

Hello everyone, Happy Wednesday the 13th! I'm opening this thread and will come respond to you until tomorrow as time permits. Open issues: Seller marketing emails issues (reported by Pierre) Odd missing gallery picture in search results Errors when ...

Buying camera in Korea and shipping it to Canada - Any duties or taxes?

I am interested in buying a camera from Korea and shipping it to Toronto. The value is approx $700 CAD. Do you know if I will need to pay HST (13%) and Duties? I assume this will be charged by Canada Post upon delivery. Thanks

Buyers protected over sellers

I have been buying/selling on ebay for several years, until recently i did more buying then selling but decided i wanted to start making some money from home so i started selling. Big mistake.Selling on ebay has been the worst experience ever, i didn...

Item Sold For Less Than Listed - Is My Math Off?

Hello fellow Canadians,Maybe I am just tired so forgive me if I'm missing something... but I have an item listed for $29.00US. I put it on sale with 10% off. So it should be 29.00-$2.90. The selling price should be $26.10 - which it shows when I clic...

Now is the time for Late Shipping Defects from Easter

Defects for Canadian sellers for late shipping should start rolling in any day now. Since ebay did not account for Easter Monday (March 28) as being a NATIONWIDE HOLIDAY for Canada Post (it was a 4-day holiday back to Easter Friday). Monday, March 28...

Resolved! Can't ask seller questions,as my country isnt listed among the accepted OR not accepted destinations

Hi there. I am interested in an auction for which my country is not listed among the accepted shipping destinations, NOR among the long list of NOT accepted shipping destinations. I want to ask if the seller can ship to my country. I cannot even ask ...

Shipping to USA from ebay ca

Hey everyone, im new to selling on ebay and have a question. Sorry if this has been asked before but I have used the search button and still cant figure out what my problem is.. So im trying to sell ATV bearings from my place in canada and offer worl...

Your case is on hold

PARDON? I shouldn't have bothered trying to be honest again with eBay as PayPal would have released MY MONEY TONIGHT! eBay told me they would provide answer in 48 hrs. To This > Here's what happened > Apr. 7: Case opened against a case opened against...

How can I sign out of my paypal account here on ebay?

Before I needed to sign into paypal on ebay to place an order, now I just need to confirm order. How do I sign out from paypal? thanks

Purchased an item as a guest and item is damaged need to open a case file

Purchased a product on eBay as a Guest and product is damaged. So I contacted seller and seller tells me that I have to contact eBay and file a case file and they will return my money. I tried to do so try to type in Item Id and get message saying th...

I Never Received My Money Back!!

I bid and paid for an item back at the end of November 2015. The next day I received a notification saying that the item was no longer for sale but that I would be reimbursed. Naively I assumed that this would be true. I checked my credit card statem...

Resolved! I have a buyer who paid (more than three weeks later) after I went to the resolution centre.

This buyer bought an item (auction), never responded to invoice or emails. Then two weeks later bought another item. Again, no response. I finally went to the resolution centre and they paid. By the time they did pay, it was more than three weeks aft...

How do I send a buyer a return shipping label?

How Do I do the return shipping label for a customer? I have no clue. I am in Canada as well. Any help is greatly appreciated.

Hey I'm experiencing deja vu!

As I'm converting my descriptions down to the new under 800 character count (counting line breaks as 50 characters) I'm experiencing deja vu! For those of us "old" enough or those still doing stuff in the print world, this exercise of keeping things ...

Problems with shipping price since changing to CAD

I'm in the process of changing all my listings over to CAD, and adjusting my shipping policies into CAD as well. The system is not charging the correct shipping amount that's in my listing (Charging $4.99 CAD when my shipping policy states $6.99 CAD,...

I am trying to pay for a product with my Visa Credit Card and it say's I have to go thru PAYPAL and

I am trying to pay for a product with my Visa Credit Card and it say's I have to go thru PAYPAL and then it asks for my email and a password, how do I creat a password.

ship to US ends in Giorgia

I sold an item to a buyer in the US and shipped to the US, 12 days after the item arrived to the US the buyer claims it arrived damaged and wants full refund, here is the fund part, he wants me to pay return shipping from Giorgia, it gets better ebay...

Customer Support says to ship pay returnshipping yourself then ebay will refund you - but they won't

So I had a terrible case of ebay customer support gone wrong. I purchased an item from a seller which turned out to be defective.The seller refused to refund unless the item was shipped back, and the seller refused to pay for return postage. Upon cal...

Buyer wants rebated.

Sold an item to a buyer that worked while here. He emailed me saying he received it but it doesn't work. However... he wants to know what kind of rebate I would give him since he paid far too much for an item, he claims doesn't work. I immediately em...

Does the Erlanger, KY Global Shipping Center transport items to Canada by air or ground?

bubble jet envelopes

does anyone have a good lead for buying the envelopes really cheap?located near torontothx

No CHAT NO EMAIL......???

With this kind of blunt service with no Online Chat or Email.... Ebay is fall into ruins....All the Best for That.....Check out Amazon.com....Learn from their customer service i once (fool Hardly) purchased an item as a Guest ....the seller turned ou...

Could someone help me please.. I want to buy something but it says lets say 6 available but 13 sold?

How is it possible to do that? then it says about the percentage sold is maybe 83 percent?? is the item available or not? all answers are greatly appreciated Thank You

Do I need 2 stores?

I sell auto parts my wife sells toys etc.. Do I need two stores, one for myself and one for my wife? , or do i keep things as they are . User name : WINNER188THANKS

Seller wants me to wait for insurance claim!

Hello everyone. I was recently here on the discussion forum asking for advice on dealing with a seller who sent me a clock that was not as described and now I found myself dealing with another seller who appears to be putting me off. I'm not sure tho...

unsure how to change feed back of a seller

I want to change feed back for a seller

import from canada to us

looking to buy an oven in Canada and ship it to us. How do you do this?

What should I do in this situation??

Hello, I bought an item from in Nov. after 2 weeks the seller informs me that there are delays because of christmas and the package would be delayed further. Comes Jan and I still received nothing, I contacted the seller and they were so nice and sai...

How do I request an invoice from ebay?

I purchased multiple items from one seller and was quoted a combined shipping rate. When I go to pay for the items ebay has calculated shipping on each individual item (more than shipping quote). I have asked the seller to send me an invoice, but the...