eBay

How do I access the View Item Description Summary feature.

There is all this talk about making making listings mobile friendly. So I searched the help center to find out how to check my listings to see if they were. There was link which said View Item Description Summary feature but when you click on the lin...

i bought a android rca 10 inch power adaptercord wall charger. it fried in the wall wires burnt , i

hey i was wondering ifi could have my money refunded or return product with a new one . i put it on my credit card and signed in as guest user.thanks

need 9 days to make payment

Do to personal reasons I require 9 days before I can make a payment on an item I bid on What is the best way to deal with this? Thanks for help.

Packages from China to Canada

This is a real problem now. Where it USED TO be 3-6 weeks , it is now 2-3 months. We were refunded on 3 items and 2 of them came after 3 months. As others have suspected, China Post probably should charge more for postage. The postage is probably not...

Item still not received

I purchased an item back in the beginning of March,2017. Item hadn't arrived by end of April. I opened a case of item not received in resolution center. Seller indicated that as far as they could tell the item had disappeared during shipping. The sel...

invoice request

How do you request an invoice?

Canadian Payment Can't ship to US address??

For years I have been purchasing on ebay and shipping to a US address near the border where I live. All of a sudden I cannot. It completes the order but does not do anything. Apparently because billing address does not match? When did this start? Thi...

Guest account issue

I forgot I already had a regular account from years ago when I was ordering, so I ordered as a guest. I got an email saying I could view my order details on my guest account, but it doesn't let me sign into it. I tried using an old password of mine a...

Is there any posibility to bypass the Global shipping program when we checkout?

I just bought an item and paid 33$ for that item and 27$ for that **bleep**ing global shippoing program. Also, we got bad communication ( me and seller) because of the confusion of that and thew global shipping program provide a wrong adress to the s...

Import" fee

I was recently charged a $13.77 "Import" fee on two items I purchased from the U.S. - I've never had that charge before - what is it and why is it?

2017 Summer Seller Release - Webinar

Last week, we here at eBay Canada hosted a webinar on the subject of the 2017 Summer Seller Release. In the webinar, we addressed some of the key product and program changes in the Seller Release, and we answered several seller questions related to t...

How can I reopen my closed request as I still have not received my item

I opened a request regarding not received my item which ordered in January. The seller re-shipped my item in March and up to date there is no sign of my item. . How can I reopen my request? The item in my order history has been removed. I have reques...

Why buyers open paypal disputes instead of ebay disputes?

Every buyer who can't read my listing then starts complaining has opened paypal disputes. Why exactly don't they open ebay disputes? Do they hope they can get a refund directly from paypal because with ebay they would lose the dispute automatically b...

i need to change the tracking number for the return article on

Hello i requested a refund for a autopart it wasn't working and i went to ups and gave a different tracking number than the guide you gave how can i change it?tracking 1za5e0216860592578

How can I still leave 5 star feedback on items that took forever to come or that got lost in mail?

A LOT of my items come too late to "Leave Feedback". And a few times now I've had items that have been lost in mail or stuck at customs resent to me and eventually got them. Most of these sellers are asking me to give them 5 stars and + feedback but ...

I just back from vacation but the eBay colsd my account. The reason is a buy return a item back to

I just back from vacation but the eBay colsd my account. The reason is a buy return a item back to me. Because he did not mark "return" so the border of CANADA charged me. Because I am on vacation so the item back to the buyer of USA. The buyer open ...

Como cancelar um item conquistado, haja vista que comprei um produto nem foi postado ainda!

Fiz uma compra pelo E-bay, contudo, meu produto nem se quer foi postado, ora o que não tenha sido este o prometido.Não comprarei o último arremate, caso meu produto não chegue eu solicitarei meu dinheiro de volta, sem mas.

how do I close a case in the Resolution Center

Bought laptop off eBay, seller not shipping since last Monday/not responding to messages

Hello there; I have purchased a Thinkpad T400 on the 22nd of May, 2017; although the seller doesn't seem to have shipped it yet, I am not getting any tracking number nor notification. I sent them a message asking when the package would be shipped to ...

how do I research what an item should sell for

how does one research what similar items sold for?

How do I get eBay's phone number to call them please??????

Hi everyone, I can't seem to find a phone number to call eBay as my problem is not listed, I would like to speak with someone in Customer Service to see if I can get help with my Seller NOT communicating with me for a purchase I made and they sent th...

When did Ebay start adding "ship by" note to sold items?

I recently sold an item and noticed that Ebay has added a note saying "ship by (date)". I can't remember seeing that before. I suppose it would be really useful, but makes me think I need to check my ads to make sure my timeline for shipping is still...

Why do I receive a 'PAGE NOT FOUND' notice when I click to open a recent message to me?

I have been trying for the last 15 minutes to access a recent message sent to me by an eBay seller and every time I click to have themessage displayed I get a Page Not Found notice from eBay.What's going on AND how can the problem get resolved?