More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Invoice Mess-up
On the same day everyone was reporting site problems, I had a multiple sale and wanted to send a combined invoice. Couldn't generate it, so waited until the next day. Sent a combined invoice with adjusted shipping. Later noticed that eBay sent me 2 m...
Who is canceling my bids calling fake?
WHO is able to cancelled my bids and call it fake?
Why are sellers allowed to list items as "used" when really it should be "for parts or not working"?
I don't understand why ebay allows sellers to list an item's condition as "used" when the only testing that the seller has done is to see if it turns on or not, and they don't know if it actually works beyond that or not. I come across listings like ...
Is Canada a third world country?
It is discouraging how many US sellers refuse to ship to Canada. USPS is perfectly good at shipping to Canada. Is Ebay making it difficult for US sellers?
The "did you item arrive on time" question.
I'm still mulling over the Fall Update and the on time shipping question posed to buyers. I bought an item from the U.K, great transaction, item arrived in 5 days so very pleased. Went to leave feedback and question was posed "did you receive this it...
Setting up a store
I am planning to take advantage of eBay's offer of a free store for a month. I am not sure if a store is a good idea or not but thought I would experiment & try it till the new year. Just planning on the basic store. I have never had one but I know m...
Hello. I bought 2 of the same item by mistake and have contacted the seller but he has not removed
I purchased 2 of the same items by mistake and one has been paid for and the other has not. I have contacted the seller to correct the problem but he has yet to fix this mistake. Ebay keeps sending an email saying a possible account suspension. Can y...
Hello i can not sign in forgotten my pass word
hi my name is Silvia i have forgotten my password and also i have to add my apartment number because i have ordered last week and noticed there is no apartment #
Buyer has 0 feedback, payed, but I have fear of some sort of scam
Hello, I sold a computer monitor here on Ebay.The buyer has 0 feedback, however payment was received instantly.The item had "best offer" he offered 15 then 10 then 20[full price]. Ebay auto accepted the full price offer.The shipping I had set to flat...
Canada in deep reflection over Syrian refugee tragedy
A dead Syrian refugee toddler washed up on a Greek beach has provoked strong feelings around the world, not the least of which in Canada. Without thought of partisanship, Canadians have found themselves returning to the humanitarian instincts that ha...
List free – up to 2,000, 30-day fixed price listings until Oct 12
I just saw this in My eBay summary page and thought I'd share. I didn't get any e-mail or any message in my eBay message box for it. This requires activation so it's an invite-only promotion. http://pages.ebay.ca/promo/2015/1007/ListFree.html -------...
Resolved! Seller suspended
Hey guys, bought an item not long ago made the payment waited a while nothing happened went to message seller, they were suspended and I checked the payment was never accepted, so I cancelled it. But now it's showing up as unpaid on my account how do...
Resolved! Open Case after 80 days
Can someone tell me how days buyers have to open a case for a not received item ? Ship from Canada to USA on July 17 and buyer open a case yesterday !!! Tahnks
Hows this for a seller!
Hello everyone. I thought I would leave a message on this forum about my recent experience with a seller from the States. Seventeen days ago won a auction on a composition doll. Before bidding I did check this sellers feed back and he did have a coup...
I bought an item off ebay through the ebates website, it didnt show up and the item number isnt foun
In August i went through the ebates website to buy an item, but never received it. I also can't find it in my purchase history so im starting to think i checked out as a guest. After waiting the estimated date, i decided to contact the seller. I have...
What do you say to a buyer who wants to make a deal and you don't want to?
I have a series of time life CD's. I sell them individually as it is not cost effective for me to sell as a lot. I have a buyer in Canada who has asked me if I will make a deal and sell as a lot. Buying at full price would be $163.86 US, free shippin...
Resolved! Seller claims returned package was empty, now what?
Hi. I bought a memory card from a seller in Canada. It was listed as a 'Genuine Samsung Evo 64Gb". When the card came it was in what looked like new, opened, authentic packaging and the card looked legitimate. I put it in my phone (it's a micro sd ca...
Does anyone know of an easy way to change to another currency in all one's listings ?
I recently changed all my listings from US $ to CAD $. I ended them all and did it individually, That also gave me a good opportunity to revise them. Now I want to change them back because it is not working out. NO SALES! It just seems so cumbersome.
How many of your buyers are women and how many are men?
I thought it might be interesting to see the % of buyers that are men and that are women. Now some use their husband or wives account but for the most part it would probably balance out. Now of course it all depends on what you sell. I can't see very...
Schedule Tool Broken?
I would really like to know if this tool will ever be fixed to work the way it's suppose too. I am taking extra caution in making sure I am listing the auctions to start when I want it too, but the past 3 auctions I have done up have gone active righ...
How can I recieve CAD from buyer in CAD, and USD from buyer in USD (in other words, no conversion)?
Dear community, I am planning on selling some stuff on ebay. I will sell item ABC in Canadian currency, and I will sell item XYZ in US dollars. How can I receive the funds in their original currency without any conversions? Because I hear that a conv...
update language preference
The ebay website randomly changes my country preference and currency. I can't locate any information on how to reset my country of residence and currency used. Should be obvious, but not to me... Thanks for you rhelp.Jack
Resolved! Is it possible to retrieve old listings?
I want to try to sell some items that I listed some years ago that didn't sell. Is it possible to retrieve old listings or are they deleted after a certain period of time?
Weird situation
I had a guy purchase a $5 item off me. He thought there was free shipping, but it was clearly not the case as I had calculated shipping set up. So the guy does not pay, after 4 days Ebay sent the Unpaid Item warning. So the dude pays in the end to av...
Is there a quick way of telling which listing is on .ca or .com?
I am in the process of changing some of my listings to .com. Some were originally listed on .ca and now I am changing it to .com. Is there a way to tell which ones I have done and which ones I have yet to do? I am going to be listing on both sites.
Issue: USPS ISC Los Angeles to Canada
Hello everyone, I have ordered an item (signed photograph) from an eBay seller in Oregon for shipping to Québec City, Canada. The order was placed and shipped on september 10th. Nothing to fret about for now. However, the tracking information says th...
Good News - Monthly Allotment Increased!
It doesn't look as though anyone has posted this yet so, for those of you who have not yet seen the announcement -- http://announcements.ebay.ca/2015/10/05/7721/
Shipping cost from Vancouver to texas?
I plan on shipping a double cased DVD from Van to Texas, but I'm curious about the cost....Selecting 'Small Packet USA surface' is I'm assuming is my best bet, with a delivery standard of 6-12 business days. to ship to Canada this method seems to be ...
How to Return Items Without Online Shipping
I have to return a $300 item. 100% the seller's fault and she's admitted that and is paying return shipping. Since we can no longer use paypal shipping for returns I have new choices to make and thought I'd post here for input. 1). I could sabotage a...
