Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Bought a watch on ebay lately, it is in transit. Doing more research and believe it is fake.

Authentic one has logo, model and trademarks engraved on inside of the back cover. The listing photo shows them printed on it, I should have picked it out before bidding. What can I do now? Thanks

What is ebay's insurance coverage policy on fake items when the seller in not registered anymore?

Hi. I was scammed. I purchased what was represented to be 100% authentic sunglasses from a seller in Canada; however, I found out after receiving the item that it was 100% fake. And, when it arrived, it arrived from China. Furthermore, the seller has...

A seller has cancelle my bid and now has relisted same item at a high price. Can they do that?

I made a bid for an item and just before the bidding ends - the seller cancels my bid. I received an email message from eBay saying this has happened but there is no explanation other than to check the bidding history for the explanation but I don't ...

why is ebay charging so much money to ship items?

Well I just bought a vacuum from the states and the seller told me that he could ship the vacuum cheaper ; but eBay forced him to ship it to them and then they shipped it to me . Well it cost me almost $100.00 that way and I am upset by this!!! I don...

How will ebay handle this scenario

Buyer pays, I ship using a paypal expedited label to the "confirmed" address provided CP sends us both notice of incomplete address with item to be returned Buyer messaged me his appartment # in case I need it(!) while the parcel is still in his city...

Have you ever been ripped off buy a seller and not get your money back?

Have you been ripped off by an ebay seller?

I can't see emails that I have sent to sellers. Where do I find them?

I can't find most of the emails that I have sent to sellers. Where do I find them? They are not in the sent file.

I have written twice to a seller and would like to send her photos, how may I do this

I Have emailed a seller, what i had purchased is not what I expected, the color's are not the same of what i have at home, the color name # and bar code are all the same, as I was able to get a listing of all the barcodes for loreal products, now she...

August 19th 2015 Weekly board Hour

Hello Canadian eBayers, I thought the format from last week worked really well, let's try it again this week. Please start posting at your convenience, I'll be with you on & off until sometime in the afternoon.

Resolved! Received "item not as describe" - who pays for return?

Bought SanDisk ExtremePro Compact Flash card from Hong Kong. Seller sent SanDisk Extreme ( two grade below item paid for) and took no action to correct the problem after many email. Sought EBAY Resolution Centre, Customer service agent over the phone...

Resolved! Sellers you follow. How do I make my "sellers you follow" list private?

I used to have the option to make my "sellers you follow" list private from other's view. I can not find that option any longer. Any ideas how to do it?

Resolved! Did anyone experienced problems with shipping notification to buyers?

My two last international buyers didn't receive notification that their parcel was sent. I didn't receive the notification neither. I usually receive it in my email box.

Another inconvenient change on the SELL SIMILAR ITEM procedure

Dear Sellers, Seems that there is another inconvenient change in the system when we are processing SAVE SIMILAR function for one item. When I process an individual SAVE SIMILAR ITEM transaction for some reason(s) the system wipes out the parcel’s wei...

Resolved! Shipping Costs Tripled!

I recently made a purchase for $2.99 US. Before bidding, I checked the shipping costs to my postal code in Canada. The shipping was identified as $9.83 US. I won the auction, and tried to pay immediately. However, the invoice showed the shipping cost...

Is it OK to end fixed price listings early to take advantage of promotions

Is it OK, within Ebay policies to end a number of fixed price listings before their end date in order to take advantage of an Ebay promotion giving you free time, let's say another 30 days?

I have sold a product on july 11,,,never received payment or deposit...its been 39 days

sold an item July 11 2015,,never received payment or deposit...39 days to todays date Aug 18 2015...sent buyer a cancelation email...my paypal account was debited insertion fee,,,can i get that amount back for non payment...

False Advertisement on ebay

A few months ago i saw an advertisement on ebay , a US vinyl cutter, which I bought butwhen I did received the item it wasn't a US cutter, it's none function, many parts are missing,which wasn't mention and the seller is now telling me it's my proble...

I want to find sellers adresse

I have problems with complet my transactions in the Germany ebay,, they post there accounts information, but also in order to fill my net bank form I need also them ardresse in full, and they should have all information when they send invoices...this...

Anyone having problems with slow ebay and unresponsive script?

Ebay has been really slow lately. There are 4 computers in this house and ebay is slow on all 4. freezes up after I hit the back button, Really frustrating, enough to make me want to close my account.

Mail fraud and ebay/paypal

I sold an item to someone in mexico (with hidden feedback) they claimed it never arrived, they opened a case and ebay refunded them, I appealed and lost because there was no tracking info to prove it even though I sent it with tracking from Canada......

The nutjobs that overcharge for shipping on Ebay!

As always i am scouring ebay for Star Wars goodies and i have noticed lately that there is a flare of idiots that way overcharge for shipping. I have seen some folks carge 41$ to ship a single loose action figure! Personnally i think this is insane. ...

what can I do ( my problem with selling on eBay)

So I got a message from someone saying a game did not work. There is no way I can prove this so I've asked him to return the item and I will refund him . I know this is buyers remorse because this game specifically I have played and beat the whole th...

how to change Canadian currency to us dollars so I can see all the listings in USD ?

How to do change the currency from Canadian to US dollars so I can see all the listing pricing in USD. The Canadian flag just appeared next to "my ebay". Please advise. Thank you.

Saved Search saved via the "&_jsoff=1" workaround is no longer editable

Using the workaround add "&_jsoff=1" appended to the end of your URLstill works in order to have the option of naming your saved search.However,you can no longer change/edit the search that was saved using this workaround.Clicking on "Advanced" bring...

Products link in email notifications from eBay Canada account redirect to eBay US

Like it says in the subject, when I receive an email notification for an item that is about to end, the link to the product redirect me to eBay US is it a known bug?

How do I get ebay to re-open a complaint?

I purchased an item and never received it. I complained to the seller and was told he/she would resend it. Due to it being overseas, I waited a month and a half the first time and the same the second time. Meanwhile ebay sent an automated message ask...

Why am I charged import duty on some books and not on others. The books are all over 60 years old.

Why am I charged import duty on some books and not on others. The books are all over 60 years old. I never use to pay anything before Pitney. Canada customs never charged me.

final bid too low

Must I accept a bid if it is below my goal?

i have been away from eBay for about 1 year & had 100% rating......now I seem to have no rating

Hi just wondering if anyone can tell me why I have no rating listed beside my idenity after being absent for about a year....is this a policy? ThanksLise

Unpaid items and Cancel Transaction Request Frustration Galore

I just need to vent this morning as I woke to yet another Cancel Transaction request that came in overnight. It is my second this week and, for the record, the 28th order to go to the Resolution Centre within the 30 days. Most are unpaid items and ma...