Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! I haven't received my item I bought in Oct. Seller will not answer my emails.

When I try to get Ebay to step in my transaction does not show up on my account. It says I don't have any purchases. There is no phone number for customer service, don't know where to go from here. All I have are emails from my purchase.

hi I returned my stuff alots stuff but they didn't retuned my money back and I was worry tell me

hi I returned my stuff alots stuff but they didn't retuned my money back and I was worry

Is there duty or excise tax added to cost when shipped to Canada?

Are there additional costs from excise tax or duty when shipping to Canada from another country?

I have been trying to purchase from Canada but shipped to a U.S. address

Once I authorize payment with my Paypal account I get an error saying that no cost amount was entered (although the amount was there at moment of confirming payment). The next screen shows amount due $0.00. Asked seller for help and no reply. Payment...

Resolved! can a seller add charges after the auction ?

bought an item at auction , then the seller adds a substantial charge to the bill . is this legal ?

How can I promote my items? Please help

e bay canada most sellers do not ship to canada .why is it called e bay canada

e bay canada.most sellers do not ship to canada .why is it called e bay canada,canadians can not purchase.

Item never shipped

my seller never shipped my item paid 5 days ago or has responded to my email

shipping service tried to attempted deliver order on 4th of May but recipient not at home. no reply

Hello ,USPS shipping service tried to attempted deliver parcel on 4th of May 2017 to buyer and left a notice about it because no authorized recipient was available there.We tried to contact him through ebay and massaged him 2-3 times but no reply yet...

No cut off time frame for leaving feedback

60 days time frame usually isn't long enough for leaving feedback so I ended up missing the chance to leave sellers feedback.In my experience, most of my orders came from China. Being free shipping means it will take extra long for parcel to get here...

Change my user name

Why cannot I change my user name back to one I had before that was more familiar to me?

active content tool

Regarding "Active content - is there a tool that I can check individual listings and see if active content has been removed? Also if I go into a listing that still has the scrolling bar from Auctivia, (which constitutes active content), and if when e...

Resolved! How do I contact a seller that I did not yet receive my product from over 2 mounts Adams

Tried sending a message to a seller that I ordered a product from its over 2 mounts no product no news adams

why can i not enter the the canada post tracking #

I registered an envelope but the site does not let me enter the tracking information

Clarification of the money-back guarantee please?

Could someone kindly clarify who's responsible for return shipping if an item is not as described or doesn't work?On the general info page about the money-back guarantee, it says return shipping is the buyer's responsibility. On the more detailed pag...

why am i constantly being harassed by ebay to confirm my identity when i'm already logged in? This site is getting unusable...

Every time I try to make changes or update a listing or add a new listing I'm getting shut down by ridiculous requests to confirm my identity.

Resolved! how to deal with a seller who doesn''t respond but posts an unpaid item case against you?

I purchased an item and tried to pay, but....got a message stating seller was unable to accept payment. So I tried again several times...same thing. I reached out to the seller but they would not respond and I tried several times over a period of abo...

is there any way to contact a buyer to see if they'll re-sell the item for a higher price

i was distracted and lost the bid on a bracelet :rope circle bracelet with gemstone toggle someone bought yesterday ~3pm edtcan i be contacted by the winner to see if they'll sell it

how to uncommit to buying something?

My husband was searching on his phone and accidently committed to buy something and wants to undo it?

Resolved! Limits on buying

I am a new buyer and have paid for all the items I have purchased so far (9 items) but I get a message saying I cannot bid on or respond to counter offers from a seller. Does anyone know why? Thank you.

Shipped to Russia without tracking - am I hooped?

Shipped a jacket to Russia via Canada Post parcel mid-March, paid for the label via PayPal. But realized I selected a service that generated a number, just not a tracking number. Seller is now asking where the item is and says (correctly) the trackin...

Can any seller offer a work-around for the ongoing malfuction of the shopping cart?

The shopping cart is broken. Ebay is aware of this and I am told it affects some sellers for some reason but not others. Buyers have not been able to combine purchases from me for several weeks (if not months) and have to pay for each item separately...

shopping cart issues

So I have had two buyers this week with multiple items purchased and they are unable to add to cart. Anyone else having this issue? I had this issue on .com for a year, and now that they switched me to .ca, the issue is still there with international...

is china post a scam? I cant track my package and the seller isnt responding to my emails

I bought an item that said it was in Arizona turns out it is in China! I paid through paypal, the seller got his payment but on ebay it was showing that i had not paid. The day after i paid for it the sellers listing had been pulled and ebay wont tel...

Resolved! view counter not operating correctly

Hi Guys, The view counter on several of my listings do not operate correctly. The way that I think the counter works is a follows: When I visit any of my listings, the view counter increases the count by one (only once per day). If anyone else views ...

HOW CAN I SHOW EBAY STAFF THAT A POWER SELLER BRONZE LEVEL IS $1000?

Spoiler (Highlight to read) hIi HAVE 111 TRANSACTIONS AND IN THE LAST 60 DAYS i HAVE SOLD $1064.00.iN 60 DAYS.yET IN MY SELLER DASHBOARD GLOBAL IT SAYS I AM NOT A POWER SELLER!!!

I have had a person buy the same item twice, leaving horrible feedback twice.

We agreed to cancel the 1st purchase,as she said the postal was too much.Okay...I cancelled.A week later she bids and buys it again, wanting expedited tracking.After weighing and measuring and using the postal page for the rate, I invoiced her for $5...

Sales tax on items sold and exported

As a Canadian seller on eBay will I have to pay sales tax on items being exported?

Has anyone else had problems with Canada Post small packets not getting to their destination?

I recently had one returned totally trashed and have also had another buyer indicate that he has not received his parcel which was mailed on Dec. 5th. I try to ship as cheaply as possible so use the small packet air USA rather than the much more expe...

Resolved! Hello, I ordered a ring that has not showed up...ordered in January...no refund!

I ordered a ring in January and it has not showed up yet. I contacted the seller and ebay and was told to wait another 10 or so days. I have paid for this with paypal and have been not too patiently waiting for it to arrive. Now i see i got a notice ...