Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

It seems impossible to make money as an ebay Canada seller

Every now and then I get the urge to want to start making some extra money on ebay and before too long I get discouraged. There are next to no quality dropshippers around anymore from what I can see that offers their products at a rate in which I can...

Have you been intermediating today?

In plain language, it says a lot about the senior employees of eBay.ca who, at the very start of a message sent to all registered eBayers, employ the word "intermediating". What planet are they from? Maybe they have degrees in Philology and are frust...

fake superman coins

I have reported sellers to ebay and the sellers are still selling, why? These coins are replicas as in the ebay rules for restricted items and yet sellers are still selling. Reported 5 days ago.

Retirement of USD from eBay.ca Selling Flows

Hello Canadian sellers, This thread is open for discussion regarding the recent announcement about eBay Canada retiring USD support from its selling flows. Myself and other employees will come visit this thread and do our best to answer any questions...

cannot put in my canadian shipping address when buying

Hi I am a new member, when I clicked to buy an item, a pop up window asked Where should we deliver your order? It rejected my address in canada. my shipping address is in canada in the registration. your advise is highly appreciated.

Why are there so many outdated posts?

I do not like the new community boards. There are so many outdated posts popping up. When I check here all I want to see is the most recent posts & all the other ones in date order of placing. Gets confusing having to hunt around as posts are not in ...

reimbursement of order

Good afternoon, I made a purchase on November 21, 2017, but I did not receive it. The order was retained in customs. I requested the resolution of this situation with the seller, because I did not raise the customs order, but I did not get an answer....

I thought I was getting 5 items ow I find out I am oniy getting one item

I am going to cancel my order. It did not specify one only

Shipping from china to canada

I ordered two packages from china on Nov.29th I'm still waiting for them to arrive. It says that the orders arrived in canada on Dec.11th when I track them but that means that they have been in Canada for a month almost. What is taking so long?! It's...

Resolved! Does anyone have a phone number for ebay?

I need a phone number for eBay please. I have been over this site several times and cannot find one. Thank you in advance.

New Community Boards Coming to ebay Canada now

This flew in under the radar yesterday. http://announcements.ebay.ca/2017/11/13/8075/ Cue the hue and cry in three... two.... one....

Screen Shot 2017-11-14 at 5.53.45 AM.png

The new board format

They just can't leave things alone - can they?

I'm trying to contact one of your sellers to discuss an item that i bought

I am trying to contact a seller who said he was going to send me some replacement parts for an item that does not work. I want to follow up with him and I am not able to because the item is not longer for sale. Is there a way to get a refund?

Resolved! What happens if I buy an item and its broken or unusable, but the seller disagrees with my request?

I was just wondering what happens if I buy an item on ebay and it does not come as described in the ad? What if i request a refund but the seller disagrees with my request? What happens? Do I still get my money back? Thanks

Refund in paypal pending

I had issued my buyer a refund through paypal on Dec. 16/17, and since there was not enough funds in my paypal account, it had to come from my bank account. My bank shows that it came out of my account on Dec. 20/17. However in my paypal account it i...

Phone number for ebay canada?

I cannot get through ebay.ca's website to complain about an item not received, Is there a phone number where I can get some answers?

Customer abuses eBay rating system

Buyer gave me negative rating then admitted after my followup that he broke the item on his 6th use!Yet he still blames me, the seller. No warranty was offered as the manufacturer offers a transferable 100% satisfaction guarantee for normal product u...

do you pay tax on items?

Do I pay the amount i bid, or does tax later get added to the bid price. for example i buy something for 1000$, does that mean 15%(tax in my province) gets added, so actually paid 1150$? or do i just pay my bid price of 1000$?

Resolved! Seller said I didn’t pay?

I paid for two items from a seller through PayPal. It was an Echeque which will take a few days to clear. On my end it says paid. The seller emailed me and asked why I didn’t pay. And sent me a screenshot of my unpaid items. Which I returned screensh...

ebay screwed up seller manager

was just trying doing 10 per cent off as i have done before,now they screwed that up,wth is going on with ebay???quit changing things for the worst,if it works leave it alone,think its time to get rid of the store,im thinkin maybe they just got a new...

Resolved! seller changed listing after I ordered what the listing originally was, sent the changed item

seller changed listing after I ordered what the listing originally was, sent the changed item simply put, they listed an item, sold it or better put I bought 1. while I was waiting for it to arrive they changed the listing completely only keeping the...

how do I change a negative rating to a positive

I gave a negative rating to a purchase. Now we have resolved our issues and I would like to change it to a positive. Does anyone know how I would do this?

How much time i have to post feedback

How much time i have to post a feedback to a seller, starting when i receive my item, let say i receive my item the 11-24

Leaving Feedback after time limit is over?

We ship Surface International for buyers, for example Australia, New Zealand etc. . By the time our buyers receive their items the feedback listings are gone and neither the buyer or the seller can no longer leave feedback. Is there a way to retrieve...

I have a parcel stuck in Winnepeg and it will not forward it to me

it was to be delivered on the 22nd of December and now it sits in a Winnepeg warehouse owned by Global shipping ebay? Why? do they want more money?

Can I pay with my Visa Debit card.

Is there always a PayPal 21 day hold in Canada regardless of history?

I have been a member since 2004, and since 2012 I have had this '21 day hold' whenever I sell something. I already know about the 'requirements' to get the funds immediately and the only thing that must be going against me is that I do not sell a lot...

Update For The PayPal Withdrawal Problem

Just recieved the message below from PayPal. So now they have transferred my original request from a few days ago. Today I had again transferred the same amount to my bank account. So PayPal has now sent double amounts to my bank account & I have har...

Very Poor Customer Service from Pay Pal

I have had occasion to call Pay Pal customer service several times in thepast few days with an ongoing e-mail problem. The Customer Service Rep.assured me that the problem was corrected and it wasn't. This happenedon three different phone calls with ...

Paypal Postage - WTH?

Am I the only one that can't print a shipping label from Paypal? I got through the whole thing...after entering customs stuff...ready to hit print...and message says something like "Can't print - try again later". It's been at least 3 days...I am soo...