eBay for Business Podcast
Your weekly download of everything you need to know to grow your business.
Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
That's quite a gamble for Andrea Stairs....
Still trying to understand the rationale behind this decision. Taking the thoughtless execution portion not worthy of a large conglomerate out of then equation (aka "the tool"), surely gambling on the assumption that most Canadian sellers would compl...
Resolved! why can't I enter a shipping cost on my invoice
I am trying to send my buyer an invoice, but the system won't accept my flat fee shipping cost of $5.00...
Listings in CAD/USD--tools that don't work--lots of confusion--yadayada
Having read the experiences of so many I decided to wait and see. I have been renewing my USD listings [which is how I listed all of them as 90%+ of my buyers are US] into CAD which show on both EBay.ca and Ebay.com. Seems that there should be no pro...
I list on ebay.ca & ebay.com can't see which site I listed on
I list on both ebay.ca & ebay.com.Where on "active listings" does it show which site it was entered on?
How does a open return get closed if item not mailed.
I have agreed to a return. As I understand it the buyer has five business days to get it in the mail with a tracking number. This is the fifth business day. Question: does eBay automatically close the return after the five days have passed, or do I h...
already pay for the items but the status is closed and didn't receive
three days ago i order a items but because i find the card can not use to pay for it , so i ask seller to cancel it. but then i chose another card to pay for the items which i canceled before. And after four days the items still not ship, and i conta...
Are any other Canadian sellers having problems with new Canada Post rules, no tracking on small pack
Canada Post has lost one package when shipping this way for me, and now I have another asking for a tracking number. Pretty hard when you only make a few dollars on an item and now you have to ask buyer for $6.00 for shipping for tracking. They simpl...
June 15th 2016 Weekly Session
Hello everyone, Welcome to our weekly chat. This week the thread will remain open for the next 24 hours or so, to help those who couldn't make it during the day. Open issues: Odd missing gallery picture in search results Errors when uploading more th...
No package, no valid tracking, over a month.
I bought a product a month ago now. He used the global shipping program (i dont care about the fees or anything) and I havent recieved it, its been a few business days past the scheduled arrival date (latest of the tiem frame). Its from USA to Canada...
best way to indicate that shipping changes based on location?
I am located in Toronto and I found a package forwarding service to the States which has helped me send small items by first class mail. I want to start selling larger items but after looking into the service, the cost will change based on the destin...
Alright Canadian Seller...Do the Migration Listing Tool work for you?
At the beginning...I should say until yesterday...the migration listing tool was working at about 85%...you still had to remove duplicate pictures after you complete your drafts.But now; when you complete your drafts; your listing are reverting back ...
on ebay canada want to use american currency in my auction otherwise it's confusing to u.s. buyers
I am on ebay canada and want to use u.s. currency in my auctions...I have noticed that the price is making it confusing to buyers because of the current exchange and they have to convert so how can i use u.s. currency in the auction...thanks
I need the buyer to sign a contract before purchase
I have a product that i sell outside eBay already, I want to use eBay to sell my product however I need the buyer to sign a contract before the purchase is completed. Is there any options here? Possibly like "by clicking buy it button the buyer agree...
Hi everyone! With being forced to only sell in CAD, should I change my billing to CAD as well?
Hi everyone! With being forced to only sell in CAD, should I change my billing to CAD as well? I'd be most grateful for any help
Shipping costs for magazines
I am trying to switch all of my magazines for sale from EBAY.CA to EBAY. COM. However EBAY.COM has a $6.00 limit that can be charged for shipping a magazine which I don't get since some magazines can be very bulky and can cost $12-$15 to ship. I trie...
Turbolister backup
Hello, I have problems getting TL to complete the backup process. I leave the compact files box checked, and it does this before beginning, but then seems to get hung up somewhere near the end of the process. The completion bar appears to be at the e...
Never received item
I am unhappy with Ebays customer Service management approach. Currently I am dealing with an issue where I purchased a battery from a Seller in China, as the buyer I am located in Canada, for the past few months the buyer has been telling me it will ...
where to find my research list
where do I find my research list?
I have shipped this item and they have now received it?
Hello Ebay, I have recently been charged $202.50 on my Visa for a transaction that took place three months ago?? I have checked my shipping order number and have been told that the item has arrived. (Cell Phone). How can I get someone to look into th...
refund
Seller claims he can't give me a refund because two months have past. Is this true or just a excuse?
I won the bid. however, the seller told me they don't have the item they listed and they have to con
I won the bid and paid it with the currency exchanged by credit card. however, the seller told me that they don't have the item they listed and they have to cancel the order. The seller must make sure they have the item and reserve the item to be bid...
I haven't received a few items after 60 days but now I cannot see the items listed anymore!
Please help. Several items purchased over 60 days ago have just disappeared completely from my Purchase History. I have switched the header to "2016" but the items are still not listed at ALL. I have not received these items so is it too late to comp...
Buyer purchased item Pickup Only and has not picked up the item.
I had a buyer over a month ago purchase an item and pay for it via paypal. The sale was for pickup only. Buyer arranged to pick it up on a Saturday but never showed and did not respond to any of my inquiries for a week. Eventually he contacted me and...
Hi, I paid for item from @ $17.03 on 12/11/15 never got it
I bought and paid for this item. I received a email stating This user is no longer registered on ebay. That was DEC 11,2015. PLEASE HELP me with this. Would like my money returned. Again Item #... Thanks Linda
Seller says he sent the wrong item and wants to exchange it in person. What could go wrong ?
We live in not so distant cities. The item is so cheap, shipping cost me twice as much as the item is worth. I understand his reluctance to pay shipping back & forth. However he wouldnt have had the choice and I was some international buyer. As a new...
I used to file a claim here and there .items bought from from china.now there are lots
figured I'd pop over here and see what was going on.not only am I not receiving items after waiting with patiencethese items I wait for are for repairs for items to be donatedbut ,you know what,even after I file a claim.these items never show up.i ha...
Featured Posts
