05-07-2015 01:30 PM
I am trying to expand my reach, and with the new changes, I am forced to open a store.
Would I be better off, in terms of visibility, to open the store on ebay.com?
As far as the UK goes, I intensely dislike (ie hate) the "visibility" fee.
Is it feasible for me to open an ebay.co.uk seller account, so that my items will be visible in the UK, even though I am physically in Canada?
Soon, I intend to start using a freight forwarder that ships from outside of Canada, as Canada Post rates are insanely high, and thus would not be shipping from Canada and UK.
05-07-2015 01:48 PM
I list only on .ca, my items are available worldwide and show up on all other eBay sites.
Which site you open your store on really makes no difference.
The "visibility" fee is a crock, the only reason it still exists is to sucker a few more fees. Basically that feature was introduced about 10 years ago and was then promptly abandoned. If you read the help page on ISV the wording has remained unchanged in all these years, it talks about expanding to other sites beyond the UK, this NEVER happened.
Just list your items on .ca or .com, indicate you ship worldwide and provide a shipping rate for worldwide.
My overseas sales are down considerably from where they used to be but that has nothing to do with where they are listed and everything to do with the huge rise in value of the US Dollar relative to other currencies (especially the Pound & Euro). If you list in Canadian Dollars the impact has been less but it's still had a negative impact.
Soon, I intend to start using a freight forwarder that ships from outside of Canada, as Canada Post rates are insanely high, and thus would not be shipping from Canada and UK.
05-07-2015 02:12 PM - edited 05-07-2015 02:13 PM
Thank your for the quick reply!
I just went to ebay.co.uk, and did not log in.
I searched for "raspberry pi robot", none of my Raspberry Pi robot controller results showed up.
I searched for "raspberry pi robot controller", my results showed up at the bottom, as international seller
"raspberry pi prototyping", none of my boards showed up at all
This is a concern as most Raspberry Pi's were sold in the UK and EU, and I truly hate the $0.10-$0.40 "sucker fees"
I will have to find out if I can open just a regular (non-store) account in the UK, or just swallow the auction fees.
I went to ebay.com
"raspberry pi robot" showed up nicely
"raspberry pi robot controller" showed up very nicely
"raspberry pi prototyping" showed up ok
So you are absolutely correct, the only advantage would be showing up in the search results as a "US Seller".
Re: weird ships to - you are right, I should expand the list. It was based on shipping costs, but that might be changing 🙂
05-07-2015 02:36 PM
I checked some of your listings an many do not have a shipping cost for the UK and other countries. You cannot be be seen on the UK if you do not have a shipping cost to them.
To check your listings to see which do not have shipping costs to a country, click on Advanced Search, By Seller, enter your ebay id, view your items, then change the country to UK (or what ever country you want), sort by Price + Shipping : Lowest cost first, use List View, not gallery view, and the items with no shipping specified with show after the last one with a shipping cost.
05-07-2015 02:38 PM
@mikronauts wrote:Thank your for the quick reply!
I just went to ebay.co.uk, and did not log in.
I searched for "raspberry pi robot", none of my Raspberry Pi robot controller results showed up.
I searched for "raspberry pi robot controller", my results showed up at the bottom, as international seller
"raspberry pi prototyping", none of my boards showed up at all
This is a concern as most Raspberry Pi's were sold in the UK and EU, and I truly hate the $0.10-$0.40 "sucker fees"
On .uk if you select Worldwide on the left your items do show up.
In theory if you pay extra for ISV your listing would show up without needing to tick the Worldwide box. Balance that with the fact that some portion of UK buyers will always be selecting Worldwide because without it they simply don't find much to buy.
One additional factor to consider, if you list directly on sites other than .ca/.com those listings fall under all the rules of that local site, the rules and policies on other eBay local sites vary quite a bit from the policies for .ca/.com, the complications may outweigh the benefits.
That said there are plenty of sellers who list on many eBay sites, .uk is especially popular with Asian sellers.
05-07-2015 02:43 PM
Is there an eBay site where Asian sellers do not list locally and flood the site??
05-07-2015 02:46 PM
Thanks, that is true.
A lot of my "Buy It Now" listings do not ship to UK as my reading of UK consumer laws state I have to take returns, even if the buyer assembles the kit and zaps the integrated circuits, but that does not apply to auctions.
Great hint about how to check a lot of listings at once - thanks!
05-07-2015 02:50 PM
Thanks, I did not know about the "Worldwide" setting, so I suspect a lot of UK buyers don't know about it either 😞
I wanted to try an experiment, and listed an auction, for the UK.
Interestingly enough, while the "ISV" quickly flashed on the screen, it was not available to click on!
I'll check the auction later for visibility.
I may open a regular seller account on Ebay.co.uk and list just auctions there.
If I get a good contract with a freight forwarder I will be able to lower my shipping fees, which are currently based on CanadaPost, which should help.
05-07-2015 02:58 PM
"I may open a regular seller account on Ebay.co.uk and list just auctions there."
There is no advantage in opening a second eBay seller account.
The one account you have allows you to list anywhere in the world in local currency (US$ on eBay.com, Cdn$ on eBay.ca, £ on eBay.uk, € on eBay.fr or eBay.de. etc....)
Having one User ID also allows all feedback to build under one account.
While I have listed on eBay.uk (in Sterling) from time to time when I had products of specific interest to UK buyers, I find that buyers from anywhere will find my listings by offering "worldwide shipping".
No, I do not waste money on that international visibility option.
As far as having a store is concerned, opening the store on eBay.ca has a small advantage at this time as the monthly fee is Cdn$ 19.95 while the fee on eBay.com is US$ 19.95 (a difference of about $4 a month at current exchange rate). It does not matter where you list (eBay.ca or eBay.com or any other eBay sites) nor the currency you use to list or your billing currency. The saving is yours.
05-07-2015 03:22 PM
Thank you! Great advice.
05-07-2015 05:07 PM
"This listing is for a SchoolBoard KIT only (see Photo#2), and does not include any of the other items shown for illustration purposes.
(DOES NOT INCLUDE: assembly & testing, Parallax QuickStart, Raspberry Pi or Pi Jumper - only items shown in Photo#2"
Really? Pictures showing what they are not going to get? eBay's position is that you only show what the customer is getting and in the condition they are getting it.
Buyers do NOT read.
Buyers go strictly on pictures. Do not show extra parts. Do not show the completed kit. They will expect the extra parts and they will expect it assembled.
It is not an auction, it is a BIN.
05-07-2015 05:14 PM - edited 05-07-2015 05:15 PM
Thank you for the feedback.
Good idea, I'll make kit photos the first photo for the listings that currently show the assembled version as the primary photo, and add a caption on the assembled photos "For illustration purposes - shown after assembled by user".
I see photos all over ebay of modules etc mounted on not included other products, and my description is very clear, so I thought it was clear enough.
Not sure what BIN stands for. I am familiar with BNIB (brand new in box) not BIN.
05-07-2015 05:23 PM - edited 05-07-2015 05:24 PM
eBay offers two formats for sellers wishing to list on their site:
Fixed price format - also known as BIN (Buy-it-Now) - seller decides the price
Auction format where the item is sold to the highest bidder. - buyer decides the price
Now, some sellers will list an item at auction with a Buy-it-Now option (must be 30% higher than auction starting price)
05-07-2015 05:37 PM
Thanks, now I understand.
I'll fix the text in the listings, the word auction got left in (the listings were initially auctions).
As you can tell, I am only now starting to interact on the Ebay forums...
05-07-2015 06:01 PM - edited 05-07-2015 06:03 PM
@mikronauts wrote:Thank you for the feedback.
Good idea, I'll make kit photos the first photo for the listings that currently show the assembled version as the primary photo, and add a caption on the assembled photos "For illustration purposes - shown after assembled by user".
I see photos all over ebay of modules etc mounted on not included other products, and my description is very clear, so I thought it was clear enough.
Not sure what BIN stands for. I am familiar with BNIB (brand new in box) not BIN.
Not allowed to put text on photos to explain the photo, only watermarks of ebay id. Photos may not upload or worse get pulled after the fact with policy violation.
http://pages.ebay.ca/sellerinformation/sellingresources/picturestandards.html
No text or artwork on photos.
No text or artwork (such as "Free shipping" or seller logos) may be added to photos. Copy that is essential to your listing should be placed in the title, subtitle, or item description.
Some seller listings have text or artwork but this recent policy (1-2 years ago) was only for new or revised listings. If not revised, the old listing can run forever with what is not allowed today.
Update:
Here is the original description of the photo changes a couple of years ago.
http://pages.ebay.ca/sellerinformation/news/springupdate2013/picturerequirements.html
05-07-2015 06:35 PM - edited 05-07-2015 06:36 PM
Thanks for the '2013 link - I don't remember reading that before.
I read it carefully now... I guess I'll have to revise some of the watermarks, even though mine are extremely close to the rules, basically consisting of @ instead of the copyright symbol, name of product, and my name.
I read all the links you provided, and I saw that selling of used items requires actual photos highlighting any defects etc., however for new items "catalog" / "stock" photos seem to be allowed, which would seem to cover my assembled pics (unless I missed something), and the links suggest using the description to add clarifications etc. (unless I missed something)
I'll see if I can take some extra shots this weekend, of the kits, to use as main photos.
Next, based on what I read, the policies re/ watermarking do not apply to images not hosted in the Ebay 12 pictures, so I should be able to embed sample images in the body of the description, if I host them on my site (at least that's how I read the rules)
05-07-2015 07:53 PM
@recped wrote:I list only on .ca, my items are available worldwide and show up on all other eBay sites.
That's not really true! I wonder why are you writing that?
If you list something on Ebay,com, it will appear on Ebay.ca, SOMETIMES on Ebay.co.uk, but NEVER EVER on Ebay.de or Ebay.fr.
Only SOMETIMES, if an item IS NOT available on Ebay.com at all, you will find links to "International sellers" on the bottom. But it happens rarely.
An short test: kugelschreiber gives 39.586 results on Ebay.de. On Ebay.com it gives ..33!!! And no links to international sellers.
If you get buyers from Germany or France, it's only because they used directly EBAY.COM to find your items.
05-07-2015 09:05 PM
Du fragst dich doch selber, was denn ein Kugelschreiber ist?
OR MAYBE BETTER:
Wonder, what a KUGELSCHREIBER is?
EXACTLY FOR THAT REASON items listed on German (or French) Ebay website CANNOT appear on EVERY Ebay website around the world.
05-07-2015 10:25 PM
Sorry 38e_avenue, you are incorrect (that sound better than "plain wrong").
Take a look at this search result page from eBay.fr (France) for "Saskatchewan Law stamps NH" :
You will find many listings from Canadian sellers offering to ship worldwide.
The French, and German, and Italian, and Spanish buyers do find my listings and buy from me.
I had a purchase tonight from the Maldives (Indian Ocean)!
The world is your oyster... if you know how to use the system.
05-07-2015 10:44 PM - edited 05-07-2015 10:48 PM
Not exactly. it happened EXACTLY what I predicted:
0 résultats trouvés pour Saskatchewan Law stamps NH
Which means in English: "0 results found"
Below that appears "6 objets trouvés disponibles auprès de vendeurs eBay internationaux", which means "6 items found offered by international sellers".
Please re-read my post.
And if you will do the same on German Ebay, you will get 0 results, even without links to you listings at all.