eBay

zw_kevin · ‎10-10-2014

Hell,

I bought a statue more than $300, when sell shipped by Global Shipping Program, they deviled without signature and left my statue in front of my place. When I am home, I can not find my item anymore. Since anyone can take it, I have no idea why they doing that? it is a $300 item, I really don't want waste the money. Please let me know what happen right now?

Thank you

Wen

0016045038

Marvel Sideshow ANGEL COMIQEUTTE from the X-Men Statue

Item no: 331326162408

Sale date: 22/09/14 15:45

Tracking information:

Date Event Location Comments

2014-10-06 10:56:43	Delivered with no signature required	Vancouver / V6Y1R8	Front Porch
2014-10-06 01:56:19	Arrival at Hub/Terminal from Bulk/City Trailer	Vancouver
2014-10-06 01:54:02	Arrival at Hub/Terminal from Bulk/City Trailer	Vancouver
2014-09-30 13:36:37	Departing hub/terminal via linehaul	Toronto
2014-09-30 13:33:52	Arrival at Hub/Terminal from Bulk/City Trailer	Toronto
2014-09-30 10:35:03	Cleared Customs	Toronto

pierrelebel · ‎10-10-2014

"with Global Shipping Program'

???

Why do you state that Global Shipping Program was involved in this transaction?

The listing does not show "Global Shipping"

The tracking information shows "cleared through Customs". That could not apply to a Global Shipping program shipment.

First, you should contact the delivery carrier and inquire about the delivery, explaining you have not received the item.

Then, you should contact the seller directly and explain the problem with lack of delivery.

Finally, unless you get satisfaction, you need to file a claim with eBay/PayPal :

http://pages.ebay.ca/help/buy/resolving-problems.html

reallynicestamps · ‎10-10-2014

If the seller was shipping an item of that value, he not only has to use a Confirmed Delivery service but also a Signature Required service.

Start with your Postmaster at the Post Office. Not a postal outlet. The statuette may be waiting for you there (or at the postal outlet).

Then contact the seller and ask for the tracking number.

Then start an Item Not Recieved claim with Paypal/eBay.

pjcdn2005 · ‎10-11-2014

Since completed listings are not showing the shipping options it's impossible to tell what service was used but according to the description portion of that listing, the seller was using global shipping.

pjcdn2005 · ‎10-11-2014

@reallynicestamps wrote:
If the seller was shipping an item of that value, he not only has to use a Confirmed Delivery service but also a Signature Required service.

Start with your Postmaster at the Post Office. Not a postal outlet. The statuette may be waiting for you there (or at the postal outlet).
Then contact the seller and ask for the tracking number.

Then start an Item Not Recieved claim with Paypal/eBay.

A signature is not required unless the item is $750+

The tracking information does not look like it is from Canada post so Can Par may been used. If I were the poster, I would phone ebay and explain the problem. If they file an item not received claim it may be closed automatically because shipping does show that the item was delivered.

reallynicestamps · ‎10-11-2014

Oh yes. I seem to have a mental block against that change.

Good for (honest) sellers. But a problem for (honest) buyers dealing with careless deliveries.

theundercutter · ‎10-11-2014

Check around your house or under your porch. I had CanPar deliver a large package to the side of my house next to my basement door. They marked it as being delivered to front door.

zw_kevin · ‎10-20-2014

Paypal cancel my clam because seller has prove the shipping, but that's no my real problem. I told them item lost in front of my door according to tracking. Anyone has ebay contact number, I want phone them. Really don't want lost my money

zw_kevin · ‎10-20-2014

really, $750? less than that is not enough for a signature? That's wrong.

@pjcdn2005 wrote:
@reallynicestamps wrote:
If the seller was shipping an item of that value, he not only has to use a Confirmed Delivery service but also a Signature Required service.

Start with your Postmaster at the Post Office. Not a postal outlet. The statuette may be waiting for you there (or at the postal outlet).
Then contact the seller and ask for the tracking number.

Then start an Item Not Recieved claim with Paypal/eBay.
A signature is not required unless the item is $750+

The tracking information does not look like it is from Canada post so Can Par may been used. If I were the poster, I would phone ebay and explain the problem. If they file an item not received claim it may be closed automatically because shipping does show that the item was delivered.