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01-18-2017 12:30 PM
i need to return a package but the seller didn't send me a full address for returning! i need full name, company name and phone number? please
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01-18-2017 12:48 PM - edited 01-18-2017 12:50 PM
Did you check the paypal transaction for details?
Phone number is not needed -- I use my own if one is required by the shipping company (when I don't have one for the destination).
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01-18-2017 04:37 PM
Was there no return address on the package?
Were you not able to contact the seller to ask them for their address details?
You do know that to return an item you must mail it back with TRACKING or you will not likely see a refund.
Have you opened a case in the RESOLUTION CENTER (bottom of the page)?
If you did so and the seller agreed to the return, using eBay's MESSAGE SYSTEM, ask the seller for the return address. The reason to use eBay's messages is that if a seller gives you a wrong address, you might need to prove it later.
