sending an invoice the total doubles ?

hercammer
Community Member

i filled out the amounts for shipping and subtotaled and looked fine ....sent it on to the buyer and myself and the total had added the original price again almost doubling the amount....it happened twice  on sunday...anyone else have this happen ?...thanks

Message 1 of 3
latest reply
2 REPLIES 2

I am having the same problem and am not sure how to fix i...

The same buyer bought more than one item from you?

 

When you edit an invoice, never click on Recalculate. On ebay, it's opposite of what most people think item means. Recalculate sets the invoice back to what it was before you edited it. After editing, click on Preview then Send, never Recalculate.

Non paying buyers deserve unpaid item strikes.
Message 2 of 3
latest reply

I am having the same problem and am not sure how to fix i...

I am having the same problem and am not sure how to fix it, but I did not type recalculate in the invoice.

Message 3 of 3
latest reply