eBay

*isis5 · ‎08-23-2014

I received an item that was shipped by a different carrier than the one that was listed in the ad. Is that acceptable practice? Is the carrier totally at the discretion of the seller regardless of what they say in the ad?

rob_bard · ‎08-23-2014

H9207681448

This is where it is currently.

Plattsburgh, NY, United States	08/22/2014	4:44 P.M.	Warehouse Scan
	08/22/2014	12:28 P.M.	The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
	08/22/2014	11:52 A.M.	The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
	08/22/2014	7:08 A.M.	The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
Plattsburgh, NY, United States	08/21/2014	5:28 P.M.	Warehouse Scan
	08/21/2014	5:05 P.M.	Import Scan
	08/21/2014	1:56 P.M.	Additional documentation is required for clearance. We're working to obtain this information.
Plattsburgh, NY, United States	08/21/2014	12:18 P.M.	Arrival Scan
	08/21/2014	9:55 A.M.	The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
Lachine, QC, Canada	08/21/2014	9:20 A.M.	Departure Scan
	08/21/2014	7:08 A.M.	Arrival Scan
Ottawa, ON, Canada	08/20/2014	9:01 P.M.	Departure Scan
	08/20/2014	8:20 P.M.	Export Scan
	08/20/2014	8:19 P.M.	Export Scan
Canada	08/20/2014	8:05 P.M.	Order Processed: Ready for UPS

femmefan1946 · ‎08-24-2014

Maybe.

If the seller said he would ship by USPS, changing to a courier like UPS will cost you a small fortune. The USPS/Canada Post service fee for customs brokerage,etc. is $9.95. UPS starts at $25.

If the seller said he would ship by the Global Shipping Program, you have already paid all these fees and the seller should have shipped your item to Kentucky for processing by PitneyBowes who run the GPS for eBay.

In both cases, the seller was wrong.

BTW, you can refuse the parcel and it will eventually go back to the seller. The carrier will charge him for their work.

If the seller said he would ship FedEx and instead shipped UPS, that's no biggie. Let it slide. Be prepared to pay duty, sales tax and that whopping customs brokerage fee on your doorstep, though.