where is the link to email PS support?

chrispenner
Community Member
I am looking to report something and can not find that link.
Thanks!
Kathleen
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where is the link to email PS support?

www-labels4less-com
Community Member
http://pages.ebay.ca/help/sell/ps-contact.html
Message 2 of 9
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where is the link to email PS support?

chrispenner
Community Member
Thanks!
I sent them an email, lets see how long it takes to get an item off ebay.. lol.. it is done is 24 hours, do you think before? let see how quick they answer the emails.
Kathleen
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where is the link to email PS support?

www-labels4less-com
Community Member
I've never contacted powerseller support before through the .CA board. only through .com. I have had reponses in the past in 1/2 hour! I'm sure though that is not the norm.
Message 4 of 9
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where is the link to email PS support?

chrispenner
Community Member
not only did the auction NOT get taken off, but I got an email saying that the email could not be delivered to PS Support! have to love that!

This is for an auction that has "preApproved bidders only" and when you email him to get preapproved, he offers to sell it to you OFF ebay and he will only take a wire transfer in the sum of $2500.00 and he will ship the ATV from Rome to you UPS three days! HE is registered in canada and you KNOW he scamming these buyers by the thousands! it is just wrong, I will put our emails here if that is allowed... I put what I wrote in Quotes so that you can tell he difference.

My name is Randolph and I am glad you are interested on my 2000 POLARIS SPORTMAN 500 ATV.Well, I have to let you know that the ATV is in a perfect condition.The 2000 POLARIS SPORTMAN 500 ATV will be shipped from Rome, Italy from here I will support the shipping taxes,insurance and handling via FedEX Air service and you will receive the 2000 POLARIS SPORTMAN 500 ATV within 4 days .The price I hope to obtain is 2500$ and if you agree with this price we can start to complete the transaction. I prefer payment through western union money transfer so I can send the ATV in the same day.
SHIPMENT ---this is a thing about you shouldn't worry about because i believe that it is my responsibility to deliver it to your home.We can do
in 2 way in each of them i am going to pay for all charges:
-UPS 2 days
-FedEX 2 days
It will take 3 days for the package to arrive to to you.The shipping costs will be payed by me and i will
also pay for the insurance in case of any damage happens during the handling and shipping,so i will be protected in case off damages and you too.
THE WAY TO PAY -----The payment wich I accept is Western Union money transfer;no PayPAl because the withdraw limit
is 500 USD for month and I usually pay the products with cash money,for the same reason no credit cards or cashiers checks.About COD and escrow what can I say, I used them in the past and I was very disapointed because they blocked my money for 2 weeks and when you try to develope a business ti me is everything!
Western Union is the fastest way to conclude a payment!My old customers use to send the money directly in my name but because you are at the first deal with me ,I know that it is hard to trust me and even more to send money to a person you just met virtualy on an auction site before you receive the product , so for this reason I will teach you how to make the payment that you feel safe.When you make the transfer you send the money on a different name,a name you will choose( a friend name,your wife name,etc)but to my adress.
After you complete the transfer you send me the details:sender name,receiver name,total amount and the money transfer control number, with this details I will be able to verify the transfer on their site if is correct but I can´t pick them up because I don´t have a proper ID for that!After I verify the transfer and if it is correct I will send you the product and after you receive it and inspect it you just make a phone call
at western union and ask them to change the receiver name because you spell it wrong, to my name that I can pick up the money.I send all my packages having written on them "display unit, no comercial value" or as a gift so you don't have to pay any additional taxes(VAT included) and I hope you will do the same thing when you´ll make the transfer because this way I will not have to pay any other taxes.
Here is my name and my address where you must send the money:
First name:
Last name:
Address:
Zip code:
City: Rome
Country: Italy
The return policy is 30 days.If you agree with these terms,let me know and I will be more than glad to start to complete the transaction with you.
I am waiting your email,
Regards,
Randolph



"So your shipping is $1000 USD?"


Yes.I am waiting your payment confirmation so we can close this deal.


"you need my payment confirmation BEFORE I can bid"


You don`t have to bid.I will ship you the item after I will check if the money are available and I will cancel the listing on eBay.I am waiting your reply.
Randolph



I feel that he scamming.. what do you all think???

Message 5 of 9
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where is the link to email PS support?

amberwoodottawa
Community Member
The same guy emailed me 3 weeks ago directly when I was bidding on a video projector.

He said he was in Rome closing a business deal and really needed the money so he was going to sell me this fairly high-end projector (worth about $900 US) for $300 US and he would pay all the shipping costs.

Same MO about Western Union payment. He gave me an US eBay ID that all had positive feedback however no reference to him ever selling before.

We back-traced his emails (my son and partner is a computer wiz) and felt that he was who he claimed he was.

I, on the other hand did not proceed with the deal (if it is too good a deal, then it deserves taking the time and considering if it is real or not).

Until know, I believed that I simply lost out on a good deal however I am now confident that this guy was a fraud artist.

This guy should be investigated by eBay. I will try to find his emails (I keep all my emails for at least 6 months just for this reason).

We should probably start a new thread to gather and share info to pass along to eBay.



Message 6 of 9
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where is the link to email PS support?

amberwoodottawa
Community Member
Here is the final email I received from the guy from Italy that I thought may be a scam:

Okay!
You'll have to pay me 300USD, i'll be the one to cover the shipping taxes and you'll be the one to cover the MoneyGram fees...you see, this way we are even.

The package is ready for delivery, i'll just need the payment confirmation details from MoneyGram and your full name and address so i'll know where to deliver.

I'll wait your soon reply in order to close this deal!
Here are my details :
name :
address : via Sacrofaneze 25
city : Roma
zip code : 01188
country : Italy

Regards!


This guy uses a different name but it sounds pretty similar dont you think (we wire money and wait and wait and wait for our purchase to be delivered)?

I dont want to accuse someone as the names are different buit when I saw your reference to Rome and Italy and wire transfers and he would pay the shipping, it all sounds way too familiar to be a coincidence!!!!
Message 7 of 9
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where is the link to email PS support?

chrispenner
Community Member
Sounds to close to be different people, but he has moved to the larger items now.. $2500 instead of $300, he sees that he can get away with it so he is getting greedy!

that is just horrible! Gives us honest sellers a bad name!
Message 8 of 9
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where is the link to email PS support?

deltone
Community Member
Chrispenner, why not post over on the safe harbour board. They'll have some great advice for you.

Definately a scammer......all this cloak and dagger crap.......put a different name on the wire etc. What the heck is that all about? Sheesh

Message 9 of 9
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