@rick31797 wrote:
Just like Pierre you don't look at the whole picture to draw a conclusion.. Why dont you add up the negative videos on u-tube, and also the people here that have had issues, you both have tunnel vision, and when you see a guy on u-tube that has had 2 issues with GSP, that's as far as you look. One guy with two problems, ya right.
There's no "whole picture" from which we can draw a conclusion. One of the big things we regular posters on the US site's International Trading discussion board have had to deal with are sellers who read a dozen or so posts from sellers who have had problems with an international sale and come to the conclusion from those dozen or so posts that international shipping is nothing but problems so they shouldn't try it themselves.
Look at the PayPal discussion board. Do you see a lot of posts from people who have used PayPal without a hitch? No, you see mostly posts about issues or problems, yet most sellers aren't scrambling to get credit card merchant accounts to use instead of PayPal, are they?
Don't you see? You're seeing the negative posts, but how representative are those posts of the bigger picture? People don't tend to post YouTube videos or discussion board rants about how well something has worked out for them. By drawing your conclusions solely on posts about problems, you're displaying the same mindset as those sellers reading discussion board posts about problems with international sales and basing their conclusions solely on those posts.
Yes, there can be problems with the GSP. Those posts about the GSP's problems help educate us on those problems and we can hope that in time Pitney Bowes can work something out that will cut down on the number of problems with the GSP, which for all we know may make up a pretty small proportion of GSP transactions anyway. We simply don't have the data with which to work.
@rick31797 wrote:
IF the two of you had used this GSP service and had great service then what you say may have some substance to it, but you both declare to not be fans of the GSP, and then decide to challenge , what real users have said about it,these are real people with real problems. If a box gets open, there must have been a problem with the label, that is your comment, you must have a crystal ball.
What I actually said is that if a box gets opened, it's possibly because there was not enough information in the "item specifics" portion of the listing for the Global Shipping Center employee to make a call on the item's country of origin. I've even linked this to a Pitney Bowes page that explains the circumstances under which packages may get opened. Have you read it yet? I'm sure that I've never mentioned anything about labels and I have no idea where you got the impression that I did, but if you can find where I said that, feel free to link back to that quote.
I'm also certain that I've never denied that people have problems with the GSP. Again, provide some evidence where I have, please. Once again, what I'm saying is that we have no idea how representative these problems are of the bigger picture. Nothing is 100% perfect. What we don't know is if these problems we read with the GSP are 3% or 30% of the bigger picture.
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