What has worked well for you with the Global Shipping Program?
Not much if anything as I have received, a crushed Super Nintendo due to PBI Repacking the item with insufficient padding, and removing padding from the package.
I have received 2 gamecube game where your obviously stupid employes that have no idea to use a box cutter, causing damage to the DVD case and artwork with gashes about 5" long and very deep. No respect at all for the consumer packages, in those two cases I demanded new cases to be shipped out and 4$ off for the damaged artwork and for wasting my time again......... If sellers want o continue to use PBI/GSP then items will continue to be damaged by the employees with no high school diploma, and I will continue o demand replacement cases and $.
Just today I recived 2 dreamcast games scratched again with a box cutter, thankfully the dreamcast cases are essentially cd cases so the idiot employee and PBI couldn't butcher the artwork.
I also received a NES game with box cutter marks all over it, **bleep** are these people doing to our packages? Having fits and raging on the packages, slashing and bashing, taking their pathetic lives on our packages.
Somone is obviously doing this on purpose, or what's even worse possible reason that they don't train their non high school diploma employees.
Any ideas to help improve the experience for Canadian buyers?
Stop using Canpar, its a known fact their employees people with very shady pasts, they never knock on the door and I mean NEVER! They sometimes don't even get out of their truck because they are to lazy and assume no one is home, IV had to chase these idiots in my car on numerous occasions to get my package, and every time I watched them to see what they would do. STOP USING CANPAR AND SWITCH TO CANADA POST/PUROLATOR/FEDEX or UPS!!!
What has deterred you from buying items offered using the Global Shipping Program?
Items ALWAYS coming damaged/destroyed, a quick youtube search of GSP Damage or PBI Damage will prove my point that PBI and EBAY are here only for the money so they start, cutting corners everywhere they can and will continue to until, we the community fight back.
How have you managed to search for items outside the program?
Nearly impossible, as the items I look for are mostly using the GSP forcing me to use this pathetic excuse of a Global Shipping Program. The fact you don't allow us to file complaints directly with the GSP/PBI shows us the consumers you you the faults of the program, and instead of having a reporting dispute program like we have with the sellers, Ebay at her cover it up and make it nearly impossible to get money back from PBI, instead the seller bites the bullet for the GSP's criminal practices.
There are reasons ther are laws in most of the first world countries except the USA that don't allow anyone to oem the package and repackage, unless is customs, but companies like PBI lobby the government to change laws in ther favo so they can repackage the item with less packing then before to save on shipping, but with the 50% chance the item will arrive destroyed. But they don't care because they hardly end up with the bill as the seller will just pay the user off to not et bad feedback, but the fact is PBI should be refunding 100% of the shipping if the item arrives damaged, as this is the only way I see thei employees actually taking care of the packages.
I am at my whits end with PBI and I'm considering filling a Class Action Lawsuit against PBI as its fact they are Repacking items causing damage and not informing the customer like USPS/Canada post does when they clearly damaged the item. They are also Repacking items that had sufficient packing and repacked the item with far from sufficient padding, causing damage to the item.
I am sure many ebay sellers would jump onto a Class ActionLawsuit as they had to foot the bill for PBI's negligence.
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