Package seems stuck somewhere

[sweetirresistible_7]

So i bought a hearing aid accesory. No duties for item. Paid using GPS. I was able to track it via pitney bowes. Then track it to asendia then track it to usps. But thats where it gets glitchy. Usps since march 31st says shipping received, acceptance pending in chicago. Yet pitney bowes and ebay both say:

in transit with destination carrier.

Canada post usps number says not received.

On usps it says usually max 48 hours to be accepted.

Any help. Have i lost my package? I really need this as im hearing impaired and wondering if i should just buy another one. Even if used for a couple of bucks to get me through. Shipping wss between April 2to 7.

Here is the first tracking number for Pitney and Bowes
UPAAB000000403385604

Help!

[femmefan1946 · Accepted solution]

This may be a case where watching the tracking is  causing unnecessary angst.

You have until April 7 (Tuesday) before the shipment is considered Not Received.

Try to relax until them.

BTW - I actually got mail last Sunday so the post office appears to be working harder than usual.

[sweetirresistible_7]

Its moving. Today it got processed and shipped towards border and destination carrier. Dont know why pitney says its already with destination carrier. But at least its not lost. I can go another 2 weeks with out this. I was gonna buy anything as long as it can be here soon. Crazy!!

[femmefan1946]

Again, tracking tells you where the item has been, not where it is.

If it is "shipped towards the border" it is on the move and may be with the destination carrier just as PB says.

Or not.

If you are concerned that the parcel will not arrive, the window for delivery closed today and you have the next 30 days during which you can open an Item Not Received Dispute.

However, since the seller has another few days (five?) to show that it has not, take your time with that.

[lotzofuniquegoodies]

@sweetirresistible_7 

You may want to try entering the tracking at the Canadapost website vs using the tracking from eBay. The 2 are, off and on, never totally in sync with updates. I have a parcel that was created in Toronto on the 3rd. No further updates in eBay. 2 additional updates when I check the Canadapost website. You can also sign up for updates/exception scans with an email address. 

-Lotz

PS. You will need the new assigned Canadapost tracking # for any Global Shipment.

[sweetirresistible_7]

Yup. Thanks i had figured that part out. It is now in mississauga. Unbelievable. It says 14th as delivery day for post canada. 20 days for a parcel that started off in Aurora Illinois, to get sent to kentucky erlanger, back to chicago illinois, to missauga canada and montreal canada. Im astounded!!! Never again. I had a package sent out from texas on thr 24th, received it within 5 days using usps! And the shipping was cheaper.

[femmefan1946]

Remember that GSP includes the applicable duty* and taxes that would normally be charged on any item over $20DCdn (~$14US) plus a ~$5US service charge.

Canada Post would charge you $9.95 as their service charge.

However, as you probably know, CBSA and Canada Post tend to ignore small low value (<$100) parcels, on the sensible basis that it costs more to collect the import fees than it they can take in.
As part of the new NAFTA, if that ever kicks in, the duty free allowance will rise to $140 and the sales tax allowance to $60. 

But the GSP is not useful for the Canadian buyer of low priced goods and should be avoided as often as possible.

*Duty is on goods manufactured in a country with which Canada does not have a free trade agreement, not where they are purchased.

So made in USA or Vietnam or France? No duty. Made in China? Duty.

And sales taxes are applicable no matter what the origin.

[marnotom!]

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@sweetirresistible_7 wrote:

Yup. Thanks i had figured that part out. It is now in mississauga. Unbelievable. It says 14th as delivery day for post canada. 20 days for a parcel that started off in Aurora Illinois, to get sent to kentucky erlanger, back to chicago illinois, to missauga canada and montreal canada. Im astounded!!! Never again. I had a package sent out from texas on thr 24th, received it within 5 days using usps! And the shipping was cheaper.

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I don't think this is particularly unbelievable or astounding.  The GSP is a forwarding service, after all.  It looks like four days elapsed between when the item was prepared for shipment to Kentucky to when it arrived at the Global Shipping Center and that's almost as long as the time it took your miracle shipment from Texas to arrive to your door via USPS.

I'm not singling you out in particular, but a lot of people who post their concerns about the GSP to this board seem to have unrealistic expectations about how this forwarding service works, and I do have to wonder what creates these expectations.

Also, consider that there's stuff going on in the world to slow down international shipments.  My wife has been purchasing quite a bit of stuff online from within Canada and it's still arriving pretty quickly.  Her international purchases, not so much.

I do understand that something like hearing aid accessories can be tough to wait for.  I wear Oticon Opn 2 miniRITEs myself and I know I'd be totally at sea if they needed special care right now.