Buyer Central

Ebay speedpak standard extra fees to canada

I have a question, Im in Canada I bought a cpu from a chinese seller, the shipping was free and they used ebay speedpak standard, but im expecting aditional fees like import fees, tax gst/hst, duties, brokerage fee, etc. Can any one specify how much ...

Resolved! DHL payment for import duty to canada

Hello everyone, Small question one of my order is currently block by DHL because waiting the payment for the customs duty. I'm the buyer and I did not receive an email for the payment. It is with the "ebay international shipping". Do I need to do som...

Glendale Heights No Movement

Anyone else have packages stuck at eBay’s Glendale heights shipping hub? It’s been 5 days and no movement since it arrived. Is it backed up? Do they work weekends?

Item Liquidated at the shipping hub.

I was trying to track my order on ebay. I was informed that my items were LIQUIDATED the shipping hub. What does that even mean? How does one contact the shipping hub? Ebay customer service was NO HELP.

Resolved! Order from United States stuck at international hub in the US

I live in Saskatchewan and made an order on March 30th, 2024. It was shipped on April 2nd with the expected delivery date to be April 14th - April 18th, on the order details page it says expected by April 19th (today). The last update on the tracking...

Paying DHL customs fees online

Purchased an item from Germany that is being shipped DHL express. Item value about $60 CAD. Received an email from DHL requiring me to pay customs fees of $33 (13 duties, 20 fee). Not thrilled about it but whatever. All i ever hear is never click on ...

Seller fraudulently cancelled auction

On Sunday I won an auction for a welding machine. I got it for the initial listing price because nobody else bid on it. The seller said he'd send it today but now he claims he "dropped" it getting it ready for shipping and he can't sell it now becaus...

Purchased item not delivered but says it is!!! How can i get in touch with a LIVE AGENT for eb

How can i get to speak to a LIVE AGENT with eBay?! Ive been with them since 2022 and was always able to speak to someone if there was a problem. I purchased an item on Dec 3 from China delivery date between Dec 16 to 23.The seller hasnt provided corr...

Another courier company to avoid at all costs

This compnay is called Metro Supply Chain aka Metro E24. Terrible experience. Most couriers these days drop the packages in front of your door, if you are not home (ore even if you are). Metro does not do that. They phone you. If you don't answer or ...

What happened to my post about courier Metro Supply Chain?

I wrote a long post warning everyone to stay clear of courier company Metro Supply Chain aka Metro E24 and it's gone poof! Censorship without an explanation. Must be an American moderating the board.

US $

SO SEAMS TO BE ALOT ARE NOW US FUNDS IF I HAVE A ACCOUNT IN US FUNDS AND GIVE CARD NUMBER SO ON FORPAYMENT HOW DO I KNOW WHEN WENT THREW THANKS I HAVE A CANADA ACCOUNT AS WELL. THANKS HOW DO I ADD THIS TO MY ACCOUNT ON HERE?

eBay continues to rip-off Canadians, and, at some US Sellers expense in 2021

I’m tired of being ripped off by eBay. To make matters worse, I’m being punished for pointing out the truth. My messages aren’t being allowed through to sellers. And, I’m blocked from making offers to sellers I’ve never purchased from?? All because o...

What is delivered left with individual glendale heights il 60139?

I was looking location tracking and my item was in glendale heights il 60139 delivered by individual . Im living in South Korea. plz help me. seller didnt reply my message

Package now given to DHL Ecommerce today. What is your experience with them?

Package now given to DHL Ecommerce today. What is your experience with them? I ordered two sandals from the US and it was delivered to Glendale today and has now gone over to DHL Ecommerce to be sent to Canada. 1 itemUS $50.00ShippingUS $25.04Order t...

What does E-Bay do with package if I refuse to accept delivery?

I'm in Canada and purchased an item from the US. I found out the duties are too much so I refuse them and didn't sign for and refused delivery. From what I understand the package is being handled by E-Bay Hub, international shipment center. So it is ...

How long has your experience been to get a parcel from the US through EIS?

How long has your experience been to get a parcel from the US through EIS? I just bought 2 pairs of sandals tonight coming from South Carolina to the hub, estimated delivery Jan 2/26. What has your experience in how long it will take. Does it really ...

Tracking Shipments from China and Honk Kong

Hi all, There are several websites posted on older discussions related to how to track orders from China or Hong Kong. I have compiled a list for everyone's convenience and some instructions. Some websites are specific in checking only tracking numbe...

Seller canceling items after listing won and paid

Hello everyone, I messaged a seller offering 650.00 and he replied he expects to get 900 and to think hard about offering before I go ahead.Fast forward I enter the open bidding and win the item at 550.00 right around where I was estimating the item ...

Add Obibox/Xpedigo to your list of couriers to avoid at all costs

i've had to deal with some lousy courier companies over the last few years and Obibox (aka Xpedigo) is certainly among them. For so many days i lost count the tracking went: ready for delivery, picked up by driver, rescheduled for delivery. Repeat. M...

Need help

Hi everyone. I received my item from a seller . He sold me 2 assassins creed collector items . One came in perfect but the other came in broken. The seller told me to head to eBay for support. I told him (after sending him pics and providing proof) I...

Received wrong plants, refund refused, and eBay case expired before I could discover the issue nee

Hello everyone,I need some help and guidance regarding a difficult situation on eBay.I purchased two rose plants. The listing showed specific premium varieties, but what I received were completely different and very cheap common roses not what was ad...

Resolved! How does cancelling an order as a buyer affect me?

I wanted an item in the colour that was pictured in a seller's listing. I paid with "buy it now", and then the seller replied about 2 days later that he doesn't have the colour, and asked if he can he cancel the order. I really did want it, so it was...

Price changing in final checkout for all items today

Anyone else seeing this? I have an 89.00 CAD item. It's in my cart. I open cart, it's still 89.00. I pick payment method, doesn't matter if I choose CC, PP or Google Pay, price jumps to $94. It's doing it for everything I add. Aucition is in USD, *BU...

Useless BLEEP Search Engine

So i searched for 'rocket truck'. Looking for a toy truck that carries pretend rockets or missiles, didn't need to actually fire them. First search: rocket truck Got a bit of what i was looking for and all kinds of gaskets , pistons and window trimmi...

Bought a Fake Card Through eBay’s Authentication Guarantee – eBay Refusing to Help

Hi all, I recently purchased a Pokemon card on eBay that was covered under their Authentication Guarantee program. The card was authenticated by PSA and arrived sealed in the tamper proof packaging. However, upon inspection, it's clear that the card ...

I want to leave neutral or negative feedback without it getting removed by Ebay

Hello everyone. I recenelty accidentally purchased an item in the middle of the night last night and shortly after sent a cancellation request so that I could go back and purchase the item in the quantity that I wanted to and the seller shortly after...

Another item stuck in Glendale Height - international shipping twilight zone

I have read a handful of similar posts by now but very few of them have a final update on whether or not the item was finally received and, if so, how long exactly it lingered in Glendale Heights before tracking was updated...I have a somewhat costly...

USA to Canada. Ebay is overcharging HST to Canadian buyers

Hello, Long time happy eBayer here but eBay checkout is sometimes incorrectly charging HST on shipping when goods are sent from the USA to Canada via Ebay International Shipping (EIS). Over the coming days, if allowable, I'll post a few examples (scr...

EBay shipped me the wrong item from the hub when my actual item hasn’t even reached the hub yet

A very expensive and one of a kind collectible item was shipped from the seller to the hub with USPS earlier this week. Yesterday out of nowhere the eBay tracking said it arrived at the hub and was immediately assigned a DHL tracking number and sent ...

eBay Favor Scammer Seller with Tracking Provided but Shipped to Wrong Place

I am writting here to see if you have similar experience, I would like to see if we should requesst eBay to do something, e.g. class lawsuit for supporting & nurturing scammer, if we have sufficient victims here.My situation wasBought an itemSeller s...