Buyer Central

PayPal issue

Wondering if anyone has had this problem. Lately I've had some bad luck with a couple sellers and shipping, now I have a PayPal issue. Seems like things happen in three's for me.For the last month now, whenever a seller issues me a refund because the...

Resolved! Return from checkout page to shopping cart

As a Canadian buyer, if I am interested in an item (few hundreds $$$) from an American seller (eBay International Shipping) if I place this item in my shopping cart, and I go to checkout page to review all the shipping options, taxes and customs fees...

Resolved! Incorrect item sent by seller

So I bought a sports card off a seller in Canada. The posted picture is of the exact card I wanted. The worded description below it, has an item # and a word. It arrived, but it's a completely different card from the picture. It's a cheaper card and ...

Promo coupon - terms and condition not respected

It says in terms and condition that we can use 1 coupon per account but they do not allow us. I used the coupon for trading cards on one account, worked. Then i made a purchase on my second account, an account where my last order is one month ago (10...

Tracking and Order Completion

Why is the tracking SO TERRIBLE for items coming from India? I purchased three products, all from different sellers. They all arrived but the quality of the tracking was poor and months after items were delivered they still show Shipped and not deliv...

eBay duties on Swiss Watches are horribly wrong

Preface: Ive bought numerous swiss made watches (new or old and from authorized dealers) for years now. Decided to check eBay for a Marathon Made Watch (Made in Switzerland) What is this duty rate? It's 5% for Switzerland to Canada on Watch imports.D...

Buyers who have purchased from sellers using EIS - Did Canada Post deliver your package?

A seller in the US has a Canadian buyer having a problem making a purchase from them and it may be because the buyer is using a P.O. Box. That made me wonder if eBay has always used Canada Post for deliveries to Canada or if they also using other met...

Recall message from ebay

Purchased sunglasses for the eclipse and i just received this message. Is this legit or just a bot action? Sunglasses looks like official sunglasses. But i'm not expert. This is strange and stressful. Seller already shipped. What i'm supposed to do

What is happening with my parcel sitting at this hub in Toronto?

Hi, I recently purchased an audio component from ebay. I have been anxiously waiting for it, but I feel it has been delayed and sitting at this Toronto hub for no apprent reason. Here is the parcel scanning activity so far on it: Wed, Mar 137:56pmArr...

Is This a Valid EMS China Post Tracking Number?

I bought something from China on Nov 2nd thinking it was coming from the US. When I discovered this, i panicked because i don't typically spend more than $10 (this order was $70). Seller seems okay, but I'm worried I've been scammed.After 3 days, I d...

Specifying USPS - Actual Shipping DHL (E-Commerce?)

Regarding the question in the discussion selecting USPS shipping but in turn a seller switching to DHL. See discussion from dot com attached. The post references something called DHL Intergalactic Mail. They also have an E-Commerce shipping service. ...

Order details screen - shipping address is for the Glendale Heights hub. Anyone had this?

Have an order that says delivered to the height in Glendale Heights, IL on March 1st. No update since, no new tracking #. I checked the order details screen again tonight, and the shipping address is eIS C/O My Name, Glendale Heights Hub address in I...

EIS shipping. No updated tracking #. Says delivered (to hub)

I'm not panicking at this point, because I know EIS is slow as molasses, but just a little unclear on a couple things. Bought an item Feb 26th, given tracking, expected delivery was March 18th or 21st (can't remember, how can i check this?). Next day...

Be a Player Memorabilia

Looking for Montreal Canadiens memorabilia cards like this. Does anyone have any like these to sell? https://www.ebay.ca/itm/404802334314

Seller not respecting agreement

Curious about what others think about this weird situation Contacted a seller about an item in auction where he had tracking shipping $15. I knew it could be shipped lettermail for $3-4 as it fits. Seller told me that he would ship lettermail and adj...

scammer

Please be advised that the above seller is a scammer. I purchased two G.I. Joe figures off of him. When my package arrived, only one of the figures was in the box. The box look like someone had cut it open and then re-taped it shut so the seller said...

Canadian seller using USPS

I'm confused. I always avoid buying anything from the USA or overseas over $100 Canadian to avoid taxes and Duties. I bought an item from a seller in Quebec, Canada, their location is set to a city in Quebec. I live in B.C. I purchased the item... Th...

Global shipping program

Purchased an item on the 25 January Seller uses global shipping program Item purchased from seller in USA destination Canada I paid the taxes etc up front USPS tracking states it was picked up on January 26 What I though odd is the seller is in Houst...

Global Shipping Program

I have tried to get sellers in the US to ship without the Glogal Shipping Program and most that I have come across will not. This program is horrible for Canadians because it is far more slower and much more costly. Almost all the items that I am int...

seller relisted an item I won

I resently won an auction being the only bid ,sent payment . Was refunded an relisted higher . Is this allowed .

Bidding on a USA auction, impossible challenge nowadays?

Hi, it seems that I am unable to bid on any item that has not been added on the international shipping program. And even if the seller is telling me the item is on the international program I can not bid on it "unfortunately the seller is not offerin...

Resolved! Quantity and pairs when buying multiple items in one listing

Hey guys. If a listing is posted with the quantity of items left unknown or ambiguous, how many am I exactly supposed to buy? For example, if it's a listing for tail lights and it doesn't specify if its one or two tail lights per purchase, how many d...

For any Canadians planning on making purchases in the next few days.

Presidents Day Sale Extra 15% off Presidents’ Day Sale https://pages.ebay.com/promo/2022/0215/ljmwnmmwnuqmsyis.html- Ends 2/21.https://www.ebay.com/b/Presidents-Day/bn_7114085578 -Ends 2/19 You do have to make sure seller ships to Canada and any othe...

EIS program to Canadians

To ALL Canadian buyers who purchase from USA Beware making purchases from USA sellers who use EIS On eBay for 20 years and my first experience with a seller who uses EIS Obviously GSP was dumped and changed to EIS so that eBay can make money The serv...

Why does the cost of shipping from US to Canada gone through the roof lately.

Trying to purchase a bag from the US lately and every time I spot something I like the shipping cost is $40 to $60 US which makes it $82 or so on a $60 shipping fee. Quite rare to find shipping under $35. $35 sounds good compared to $60 I guess. But ...

Ebay not handling problem well since Nov 29, 2023 until Feb 15 still unresolved.

Purchased Bewell 4 watches, only 1 sent & damaged, reported to Ebay 1 week later. Ebay refunded me ONLY 1 watch. Same day & time I reported the 1 damage watch Ebay CLOSED WHOLE FILE and I didn't receive 3 other watches I paid for or money back. Ebay ...

Package stuck in Glendale Heights, IL with no updates.

Hey, I’m wondering if my package is potentially lost/stolen? I bought a sports card from the US and I live in Toronto, Canada. It was received at the Glendale Heights, IL facility 5 days ago and there’s been no updates since. The package was supposed...

Can't tap see original listing on mobile browser

I used to be able to tap see original listing and it would show me the page. Now it doesn't anymore. Sometimes it shows it for a second then goes back to the you purchased this page.I am just using Chrome mobile browser on a samsung.Any help would be...

what does seller mean by "contact me from the page where you placed your order"

I placed an order from a Japanese seller months ago, the item was shown as shipped on September 24, I still have not received the shipment and the order info does not show a tracking number except a progress bar for the shipping. So I messaged the se...

Resolved! Has anyone else noticed lately packages not arriving?

I'm pretty much an all day, all night buyer and have found in the past my bids often win, even though they're fairly low - sometimes under .25. Unfortunately, way too many of those low bid items are not arriving and the sellers are downright eager to...