eBay

I was cheated by the seller and closed the case, now I can't get a refund

I bought a fake hoodie and asked to return it. The seller admitted in the chat that he was selling a fake, but he asked me to open a new case and change the description. The seller doesn't want me to claim he knew I was selling a fake and sold it as ...

eBay Guarantee is a SHAM (Refund denied)

I made a purchase for a bag through bid I won and called ebay to confirm seller's legitmacy since the seller was recently enrolled such. They reassured me that there was an eBay guarantee that protect buyers from shadytransactions should there be one...

False Return Label Provided for an INAD, Next Steps?

I opened a return for an item not as described. Clear cut case, no question about the INAD. The seller is not in North America, they accepted the return and send me a Canada Post label for small packet surface, with the description of "letters" and a...

Lost packages from Global Shipping Center/Pitney Bowes

I placed two orders from US sellers last month and both are shipped via Global Shipping program. I should have done some research on this and avoided them at all costs. Both packages have arrived at the repackaging center in Erlanger, KY and were shi...

Seller cancels, refunds and relist immediately after payment

Hello,As the title states: Sellers cancels, refunds and relist (exact product and description) within an hour after payment-- citing "out of stock/damage. (A shipping label was also created as well.)Filed a report with eBay 2 days ago. But as of toda...

Coin and Paper Money listings disappearing

I used to shop for coins and particularly world paper money on the U.S. ebay site years ago, but it seems that there was some rule change, and suddenly the listings dried up. Now, it seems that a similar thing is happening on the Canadian and other e...

New Purchase History page

eBay introduced a new Purchase History page on ebay.com a few days ago. It is not yet on ebay.ca, ebay.co.uk, etc so I use those alternate sites as a work-around. I gave feedback using "Tell us what you think", however in the past I have never seen r...

Do I need to provide tracking for return?

I want to return an item I bought and the seller wants me to ship using economy shipping, which doesn't come with a tracking number. Is that even a good idea? I worry that the seller can just claim that they never received the package back and won't ...

Taxes on shipping?

I get that eBay is now collecting taxes on items sold on eBay. However, why are they charging it on the shipping cost as well? Canada Post prices already include taxes when you calculate them on their website. So why am I being charged twice on that ...

How Can I get Canada Post Tracking?

Hi everyone,Hoping I can get help on this one. I only have the ebay tracking number. But it showed that Canada Post tried to deliver my package yesterday and left a note on where to pick it up. But there was no note so I belive they tried to deliver ...

It was a good run but goodbye eBay

As a collector I have enjoyed the 20 plus years spent searching and selling, purchasing on eBay but after multiple glitches while trying to buy items it's time to call it quits.Lately, I have even had issues with buy it now items. An object came up t...

bought fake Pokemon cards from two vendors...the bad feedback I left to protect others is missing?

I purchased two Pokemon cards on eBay from Japan from two different vendors. After discovered they were fake i asked for a refund. I published bad feedback on both vendors warning others. I went back to check the feedback and mine was missing? Both v...

MY RETURN NEEDS AN ADDRESS OF EBAY TO RETURN

Returning via reverse local pickup

Are buyers allowed to return an item by simply bringing it to the seller's location themselves? I know it's obviously possible, but is it allowed by eBay? Also is there a way for the buyer to prove that they returned it?

eBay Favor Scammer Seller with Tracking Provided but Shipped to Wrong Place

I am writting here to see if you have similar experience, I would like to see if we should requesst eBay to do something, e.g. class lawsuit for supporting & nurturing scammer, if we have sufficient victims here.My situation wasBought an itemSeller s...

Seller in China offering new Canadian 'P' stamps at 21% of face. Any chance this is legit?

I often purchase eBay lots of unused (full gum) Canadian stamps which I then use for postage. I usually purchase such lots for about 65-70% of the stamps' face value. A listing from a seller from China caught my eye. This seller is offering brand new...

Import charges but Didn't Use GSP

I bought a $400 item from a seller and the listing shows "This item will be sent through eBay's Global Shipping Program" where I was charged shipping, and then an additional $62 import charges which is fine. I would rather pay those fees ahead. But t...

Possible Scalper SCAM - need help

Not sure exactly why, but I think I fell for a scalping scam. I made an offer not realizing that it was marked up 2.25X the MSRP and went to work. After work I looked further into the purchase an realized that the seller doesn't even have the card ye...

Shipping fiasco

Shipping fiasco please can someone give me their opinion. I ordered an item from Great Britain. After I ordered the item and gave my shipping information I received an email from the company that was to receive my package. Apparently, they were going...

Gut Check on a Seller that seems legit

Recently I’ve been looking at an item from a seller who has just under 200 rating, 100% positive feedback, with what looks like a legit business registration, been on eBay since 2005.I went to look at their feedback for items recently sold and found ...

Best way to go about my purchase

Hello there,I recently bought a HP Spectre x360 16 from a seller in china. All was going well and even though the communication was slow and I would only get short sentences to my questions...at least I got some answers.The seller promised to ship ou...