Buyer Central

Refunds ?

I purchased a baseball card, well, at least I thought I did. At the very end of subject line it was written "digital card". I didn't notice that, nor have I ever even heard of something like that. Seller also wrote something like that in the item des...

Paypal and US funds

Got this email today. Sellers cannot directly accept Paypal, but buyers can still use it.This is another situation.Starting soon, all of your transactions will be automatically converted into USDHere's what you need to know and how to make a changeWe...

Sales tax mass confusion

Sorry, but I'm not comfortable just assuming eBay is collecting the correct amount of tax for items I sell or buy. How can I double check their math? Can invoices override or adjust from eBay default settings? Again, I'm Looking at this as both buyer...

Resolved! Can't use Paypal to pay anymore?!

I'm trying to make a purchase and the Paypal option that's normally there for me to select is completely gone! I tested ordering other stuff from other sellers and it's the same. There's no Paypal option anymore in checkout. Am I missing something?

Can't Leave feedback, what gives?

I purchased something last week and wanted to leave feedback and I can't. No wonder buyers don't leave feedback, they can't. The leave feedback is greyed. Have you experienced this, should I call ebay? This really bugs me, it is hard enough to get fe...

Ebay FORCES Me to Pay CP Import Charge and Return Shipping to Get a Refund!

The item I bought from Ebay has delivery by Canada Post when I was not home. CP left me a notice stating they're holding my item as well as there's an amount of fee due for the item. I believe it's for import charges, which was I was totally not expe...

Buyer never shipped order, no way to claim I didn't recieve it

I bought an item about 2 weeks ago, it was due to be delivered yesterday at the latest but the seller never shipped and never answered my emails. Why do I still not have an "I didn't recieve it" option the day after the latest expected delivery date?...

Buying on ebay and the time it takes to receive your item?

I am a longstanding ebay member so I am familiar with the current buyers tracking and waiting times. For example since I live in Canada if I buy something originating in the USA, - on recent buys it took 30 days to receive my purchase. I frequently u...

Sellers who lie about shipping times and ebay lets them get away with it

Iv'e just about had with ebay and their lax policies with sellersexample #1 listing says in black and whiteWill usually ship within 3 business days of receiving cleared payment.I paid them the same hour that I bought, you know when it actually got to...

Resolved! Should i be concerned?

Hey folks! Should I be concerned about this tracking line?Item hasn't moved in several days...In Canada Post Website...it says waiting for item?Is this just normal action. Thanks in advance to all those that help in response.Jake

Shipment received, Package Acceptance pending

Asendia # EEUS002305142CA0I'm confused and a little perturbed by this tracking info.I've ordered an item from an american seller. When I go to Canada Post, the info says "waiting for item" and item has been mailed from originating country, USA....but...

eBay International Shipping to Canada and de minimis.

In regards to eBay International Shipping from USA to Canada. Is the de minimis $20CAD or $40CAD? Are packages shipped via USPS or couriers?

Mandated default payment for the make an offer option

An Fyi for anyone interested. Mandated default payment for the make an offer option. When buyers accept your offer, payment is automatic by my translation. This appears to be in Beta testing in the USA. Was unable to find an announcement. Unsure when...

Ebay's New Canadian Sales Tax is a scam

The only people who should be charging tax on used goods in Canada are businesses. If people are selling their used goods, they are not required to charge tax. The only exception is automobiles. A private sale of an automobile requires tax before you...

eBay International shipping won't send my item because they said it can't be exported

I recently purchased a vintage (1980s) computer disk drive from a seller in the US. It was handled by eBay's international shipping program and went to an address in Illinois.Today I received notification that I received a refund because the item can...

Change in shipping destination mid-auction

I'm a buyer and for the last month or more I've encountered an issue with shipping settings (I think) during an auction. Here's the situation: I see an item of interest and the listing shows it ships to Canada (and shows the estimated cost). I bid wi...

Ebay international shipping no duties? am I gonna get screwed?

It say 0.00 even when I go to checkout.....something seems fishy, is ebay and gsp the same ? thanks

Duty, Tax and other charges from FEDEX

Just purchased shoes ($100 USD) from a seller in the US who has free shipping to Canada. Item have been authenticated and is being shipped to Canada. However, I have received an automated phone call from FEDEX advising that I need to pay duty, tax an...

Item still at customs in Mississauga since April, 13/23

Is anyone else having an issue with there item being stuck in customs for review without any progress?I find this unusual.

Shipping

About a week ago I bought an item from a seller with fine reviews. They shipped out the same day and provided a tracking number. A few days later I notice that the package says “delivered” to a random address in IL (I’m from Canada). I contacted the ...

Global Shipping fails again

We're used to slow delivery as one of the hallmarks of the Global Shipping Program, but how about no delivery? I recently bought a vintage Hewlett Packard calculator printer that managed to make it from Portland to Erlanger, KY before being stopped i...

eBay's help on getting your money back from a scam is a total runaround. No help at all.

Since when did Canada Post stopped collecting duties at the door?

I'm just upset that I stayed home the whole morning because I was expecting my parcel to arrive, just to find out that a notice card was left at the community mailbox with zero delivery attempt made...

Never buying outside of canada again...

Bought an item that shipped May 10, arrived at shipping hub at May12, and no tracking update since. Was supposed to be delivered today, but it didnt arrive. Ebay filed a Item Not Received, but says I have to wait 7 days for the seller to fix it befor...

ebay estimate delivery is problem

Hello everyone. My Order from BC to ON Expedited Parcel 4 business days is not Delivered .Shiped May 10 ,Estimate Delivery date May 18 . - Ebay set delivery time Jun 13 .- The Seller said wait more time.- CP said open Ticket In all 3 cases I'm not ab...

Does shipping increases when the more you bid? Or does the seller just increases it?

I'm new to eBay auctions, and I notice that the higher someone bids the shipping increases. There's no import charges. It went to 20 canadian dollar to 40 dollars?? Can someone please explain. Thanks

International shipping Program

I reside in Canada and have been buying and selling on Ebay since 2006. I have tried to make five different purchases from the USA and each one said I couldn't pay, The seller's listings clearly stated that each one of them ships to Canada nad shows ...

Tracking not updating

Hey folks, does anyone know what happens to international shipments after they go to the new shipping hub at Glendale Heights, Illinois? Mine hasn't updated since arriving there earlier this week; can anyone with previous experience with this share d...

I never received a presale item

I never received a presale item and the seller is not a registered user anymore. I want a refund. Please help!

Unfortunately Canadians can't purchase from China

At first I blamed the seller but after ordering 6 items from different sellers and receiving only one I discovered it is probably Canada Post fault or Canada Customs, they just don't care. No way around it that I can see. So is there some way when I'...