Buyer Central

Item going missing at shipping hub

My items keep disappearing at the shipping hub, in the last two in a half months the shipping hub has lost two of my purchases and my third purchase shipping hub would not export my third item, I could not imagine why my purchase of Lionel train trac...

Reasonable time to wait for seller to ship item

Hi there! I'm brand new to buying on eBay and I am all but certain that I am a little bit privilidged from 1 day shipping from big online retailers. I purchased a Macbook from the US on Friday and now its Monday and the seller hasn't sent the item ou...

eBay charged $70 duties fee plus GST/PST. Sports cards.

Hi,I collect sports cards. I am in Canada and this purchase like most of mine is from a US seller. On my latest purchase I won the auction and went to pay, it then had added GST/PST and $70 for duties. I have no problem paying GST/HST. Every single o...

Interesting Changes Coming to eIS

Combined shipping on the way, as well as the ability to list additional shipping methods. Of course, there are questions. . .https://community.ebay.com/t5/2023-Fall-Seller-Update/New-updates-that-make-it-easy-to-ship-internationally/m-p/34011869

Sneakers Authenticator delays?

Hi, Been reading everywhere that it usually takes 2 business days for shoes to be authenticated. Now, it's been 8 days and eBay has opened up a ticket saying the shoes might be lost. Any ideas what is going on? Any stories on stolen goods at the Auth...

Double shipping charged

I purchased a car cover for my old classic. I asked about a storage bag from the same company as it wasn't listed. The company supplied a link and I purchased it only to realize I was charged shipping for both despite being told the car cover will sh...

Global Shipping Program UK to Canada

There is a real problem with the GSP from UK to Canada. I collect antique clocks. Antique clocks are duty free to Canada but tax of 13% is still applied. EVERY antique clock on eBay UK that uses GSP charges at least 25% and frequently much more for "...

US sellers not selling to canadians?

Got my eye on something I'd love to bid on in the U S but the seller does not sell to Canadians Why?

Return - Seller selected can't provide label

How do i deal with this situation as the buyer? I won't describe the whole case but i'm dealing with a small seller very shady. I opened a INAD. Seller accepted, did not reply anything, and selected he can't provide label. There is no way i trust thi...

Negative Feed Back Removed

I recently made a purchase on ebay that the seller refused to respond to messages and didnt ship until i reported him to ebay , purchased item on aug 11 , finally shipped on aug 21 , shipment received on sept 6 , i gave the seller negative feed back ...

What's up with the insane shipping costs?

Yah, sadly I think shopping on eBay is over for me. Wanted to buy a 1 sweatshirt, cost was listed at C$61.36*Original Price, and then came the kick to the stomache +C $69.22*Shipping...the SHIPPING cost MORE then the item!!

Global Shipping -vs- International Shipping

I regret all the nasty thoughts I had about the late-lamented eBay Global Shipping program. I have bought several items (USA to Canada) under the new program. 1. Without exeption, transit time is desperately slow. Slower even than Erlanger at its wor...

Don't buy from ****

User **** has perfect reviews and a sellers account since 1999. I just won an auction for a low price and they canceled my order due to my shipping address being wrong. My shipping address is perfectly valid. They obviously didn't like the selling pr...

why is it that I am outbid in the last 3 seconds. Is this sniping? I hate it and may give up on eb

Looking up items I bought a long, long time ago.

Hi, I found a skirt from a seller that looks like a few skirts I bought her a long time ago. I'd like to be sure it's the same one and that the material is a thick as the other ones were. I've had this problem in the past. There doesn't seem to be a ...

CBSA is taxing all imports into Canada now.

Postal workers told me recently that the feds have hired more people to police imports and Im at the point now where anything I buy from the US is taxed at provincial tax rate and their is an additional $10 handling fee. Pretty much ruining the possi...

Anyone know who does final delivery in Canada for courier named 4PX ?

title says it all. I am contemplating a purchase from a seller who ships by 4PX courier. Package is coming from China. Does anyone know who will do final delivery to me in Canada? I'm most concerned about getting hit with big brokerage charges if a C...

Resolved! Taxes on used items

Does anyone have any experience on how to deal with taxes on used items? i know in Canada if we buy a used item there should be no tax because tax was already paid on it when it was purchased as new. Is there such a similar exemption on international...

The runaround. Don't deal with this dishonest seller!

here is the classic runaround from a dishonest seller in China. I purchase some items with a low dollar amount. I am pretty certain that the seller never sent the items. I have asked for a refund 15 times. Every time the seller responds to my questio...

I don't know where to go but here - 700 CAD ebay order - maybe someone has advice?

hi I ordered a "Kali Audio MM-6 6” Multimedia Speaker Pair" from ebay Supplier name is **** I only received a single speaker. I did not receive two speakers/pair of speakers. I contacted seller **** and waiting for response Ebay delivery closed the t...

Seller Won't Pay Return Shipping

I bought an item that was misleading in the description but used the didn't like it for the return reason at the time as I didn't think this far ahead and didn't know that I would have to choose "description was misleading" as the return reason to be...

Order total went up after I accepted offer?

I just accepted an offer from a seller for a widget. The order total quoted to me by eBay including shipping was approximately $64 US (about $87 CDN) with $0.00 in taxes/duties. I was good with that, so I clicked accept. When I was taken to the payme...

Resolved! Your item is being inspected on shipping hub

Over a week item still stuck on inspect at shipping hub it’s a video game console I called eBay and told me to wait but says one month to deliver from Illinois to Canada.

Paid but did nor receive item...and Ebay says they cannnot do anything

I purchased an item, and paid with PayPal. The payment went through, but the item never arrived. At eBay’s automated system’s suggestion, I tried to contact the seller, but did not get a response. I tried again, still no response. By the time I final...

EBay Shipping

Done with eBay. Their global shipping is just plain ridiculous. Why would they use a domestic mail carrier in the US that takes three weeks to get packages out of the country? Why not use an international courier? Not to mention the amount charged… o...

Global shipping.

Just wonderful. What’s the point of having a conversation. We were having a discussion about the shipping program and as it’s pointing out flaws, the moderator closes it because it’s an old thread. Why wasn’t it closed before. What wait till there’s ...

Global Shipping Program

Why do so many American sellers use the global Shipping program. Its a rip off for the buyer . Just go to your post office and send it. It arrives way faster and is way more cheaper. Will not buy from American sellers who use this anymore . Can they ...

I try to pay for an item but get a message,the merchant has requested authorization.

Connot pay for item,get message,The merchant has requested an authorization for the payment...

Order awaiting shipment

I have an order where the seller told me he shipped and there's a tracking number. In my order status it's 'label printed, awaiting shipment' since 4 days The tracking number says 'zoneskip' and starts with GRZ Any way to verify if it's really shippe...

Resolved! Global Shipping Program - The Black Hole

Why is it that the Global Shipping Program and Pitney Bowes ship is such a disaster. As soon as the parcel hits the Global Shipping Centres there is zero tracking information provided. I have a package that shows zero updates for the last 7 calendar ...