Buyer Central

Resolved! FEEDBACK

I bought a purse with multiple pockets which was okay outside but the inside lining in each pocket was disgustingly FILTHY. ..I asked for a partial refund to have it cleaned.I got the refun,butI still left negative feedback ,because there were more d...

PayPal has hijacked the balance on my account, with no resolution in sight.

I've been an eBay/PayPal member since 2002 & after spending hours on the phone, dealing with numerous people my worst fear has been realized, PayPal has effectively hijacked, seemingly indefinitely, the balance currently showing on my account & there...

Leave neutral feedback, get a small refund from & not revise feedback = your banned by a seller.

Well, I have been buying stuff on eBay for 18+ yrs. Just discovered that a large seller here in Canada from whom I had purchased 5 items over the years has banned me from buying anything further. The reason appears to be because, during the last purc...

Resolved! Can I refuse a package and get a refund?

I bought an item from Australia for $15 CAD but the seller described it as a $50 item on the shipping label, which could incur me a lot of import charges that I never asked for. What should I do if this occurs? Should I refuse the package and if so, ...

Parcel not delivered to GSP

My parcel left Cincinnati on January 25th at 815pm and hasn’t arrived at the gsp as of February 1st there has not been any tracking updates since then and the parcel is scheduled for delivery between February 2 and the 8th is this long of a with norm...

Unusual seller behavior.

After purchasing something from Japan, I was told my package would be sent out by the next day. The next day rolls around and I get a message saying the seller's company will be treated like a corporate entity and that the seller needs the name of my...

Devon - A question about the new eBay International Shipping Program that is replacing the GSP.

devon@ebay Hi Devon,If the cart was used and items were paid for at one time, the gsp did combine the international shipping cost. The new eBay international shipping program does have a combined shipping cost if items are multiples from the same lis...

eBay shipping is getting way too expensive and inconsistent

Ebay's Global Shipping is getting ridiculously expensive. I want to by an item worth $ 130 USD from Arizona, it is about the size of 1.5x of a toaster and weight 2.2 kg (5 lbs) to Vancouver. ebay shipping wants $ 67 USD BEFORE duties etc. And it isn'...

Resolved! What should I make of this

When I check tracking on usps it says delivered. The expected delivery date is jan.31st but why would it say its being shipped to erlanger after clearing customs in Toronto...package is being delivered to bc Canada. Am I worrying for no reason. Just ...

Shipping from USA to Canada

The Global Shipping Program run by Pitney Bowes for the USA based eBay sellers shipping merchandise to Canada has been patheticly slow. However, the new eBay International Standard Delivery manages to be even worse (and more expensive), which is quit...

merchendice not received

ordered a cell phone back in Jan 12. Ebay never give me any order number or confirmation email, so I have no way of tracing my order. Would like to hear any suggestion as to how to resolve this issue or maybe how to get in touch with Ebay as no one w...

Order stalled and I might not be able request refund as seller has...

set receive date greater than 90 days.I purchased an item on Jan 09. One would have assumed that the item would be in stock and ready to ship, however it wasn't. I receive a message that stock would be available (altho not by seller but by source on ...

Resolved! Item held up at Erlanger Kentucky

Greetings to all,I would just like some advice or guidance to a situation I have. So I purchased an item from a seller on the 17th of February and the tracking was going smoothly until the item hit the international destination. That was the 25th and...

why is my order is always going to kentuky, erlanger?

Why my order is always sending to Erlanger, Kentucky. why not directly going to my address that kind of idea is causing delay of consumer item. that is another stop over and pending of consumer item. what are the benefit of that kind of idea. we are ...

Canadian buyers and shipping

eBay shipping for Canadians is way below useless. I live in Canada. I recently wanted to by a book that Ebay's listing said was located in Canada. Eureka! Upon further investigation, it would seem that it was a US seller but with a warehouse in Canad...

Impot fees paid but then tripled at my door.

Bought an item recently, global shipping program and import fees were added at checkout and alls well (customer for 12 years). Or so I thought. The day my item was scheduled to be delivered eBay International Shipping sent me an email expressing conc...

GoGlobalPost

Hello,I have order from USA shipped by USPS .The Tracking shows :Arrived Shipping Partner Facility.This does not indicate receipt by the USPS or the actual mailing date.The Seller used GoGlobalPost .I'm wondering is GoGlobalPost & GSP the same shippi...

does it take this long for a package to get to my home city shipping facility with gsp

this is how long it took in june this is my current shipment which is giving me a headache i know. a 3rd post but at this point my package has been stuck on the "shipped from global shipping center to international destination" for about 5-6 days. im...

Buyer Beware Of Buying Bell Satellite Receivers

Just a heads up for anyone buying Bell Satellite Receivers. I purchased one fand it was not cleared and deactivated from the previous owner which was advertised in the add. Upon contacting the seller, he had to contact the previous owner (a neighbor)...

Resolved! Arrived at GSP and no tracking updates since.

So i have a package that i bought. The package was delivered on Jan 13 2023 at 5:36am to GSP. And ever since then i haven't gotten any updates.Contacted pitney bowes they said to contact ebay. And when i contacted ebay they said contact PB.Expected d...

Gsp super slow

has anyone else noticed GSP being insanely slow from the us to canada lately? i get it’s the holidays and stuff but as an example i ordered an item on the 25th of november 2022, it’s now the 1st of january and i just got it, it cleared customs on the...

what is the average time to get a package from the gsc after leaving customs to alberta where i live

i was wondering. i have a package that i ordered that used the gsp. now that my package has passed customs in toronto and has shipped from there. will it get to a facility in edmonton, alberta before or by friday?. it left toronto customs and shipped...

How do I BLOCK US sellers?

I'm getting tired of the outrageously EXTREME shipping rates from the USA, is there any to block all sellers that ship from the USA?

How to get in touch with EBAY?

Got an order confirmation, credit card was charged, items never came, order disapeared, seller says he can't do anything and can't get in touch with EBAY and I can't either.

Canada Post not delivering to apartment/condos of signature required items

If you live in a condo or apartment that uses a common entrance then Canada Post will not deliver signature required items such as "Registered Mail™ and Xpresspost Certified™ items" . The carrier will only leave a Delivery Notice Card (DNC). The eBay...

Why does EBAY use Intelcom shipping company as part of the Global Shipping Program?

Intelcom is the worst shipping company in Canada, They lie to customers, Give incorrect information and have terrible customer support.

RTX 3070 0 feedback bumps

Has anyone noticed that Older RTX 3070 cards being sold being bumped up a lot by 0 feedback bidders ?

New Paybright Virtual Card Has Insufficient Funds

Hello,Whenever I use a newly generated virtual card for an eBay purchase it always fails saying there are insufficient funds. Then when I refresh the page the virtual card is on, it's now expired.The purchase amount is less than the approved amount o...

package tracking stuck on "arrived at global shipping center"

ok so i ordered a broken phone from a seller in dallas and its been 2 days since its arrived at the GSP center but now its tracking has been stuck on "arrived at the global shipping center delivered po box" this is unusual since the first time i orde...

Captcha has gone bats**t crazy

It wants a captcha to look at a sellers user profile?I'm signed in, looking at a purchase Order details and went I click on the sellers name, it wants a captcha?Ebay has lost its mind, and I'm really tired of it