Buyer Central

Bought item from a place in Canada that doesn't exist

This is more of an investigation than anything, I am fully aware that I did not do my homework on this seller (on purpose). However, for once I wondered what if. I ordered a chair at a heavily discounted price which stated open box in the title but w...

WANT TO RETURN ITEM PURCHASED

Just looking for some advice. I purchased a rather expensive item that I'm just not happy with. The seller has 30 day returns but buyer pays return shipping. Should I just contact the seller and return the item or go through eBay return process?

Package from China

I received a package from China, but it’s not something I ordered. I know it’s from eBay from the way my address is listed on the label. I have recently ordered items from China and have a lot in the past, and am hoping they didn’t send out the wrong...

21 days after purchase and still not shipped out

I wonder what I need to do with a purchase tha hast shipped after 21 days , the seller never respond to my emails even if I'm polite. It's a makeup item , it was around 100$ Canadian .I also have another problem , maybe I should make a separate post ...

Item is unusable and dangerous

It's my second post , sorry I have two problems and I didn't know if I should make two separate posts.My brother has a degenerative disease with dementia. I need to retrain him while I change his diapers because he hates it and he can hit me. I bough...

Paid $7499 USD, Am Canadian, Seller Cancelled, Refund Dings me for $300-$600 CAD? What can I do?

I bought a synthesizer for $7499 USD and seller cancelled a few hours later. Synth was originally $7100 and he added $399 for the global shipping. Paypal refund in progress, but I'm going to be charged a bad rate to go from CAD to USD and then USD ba...

t95 tv box not working

i called severa l times to return this item mailing was to be sent

Global shipping is a scam and money grab, sellers please stop punishing customers

Every time I see a seller using the GSP, ebay is forcing a duty fee on an item that does not fall under duty fees ordinarily through regular courier services or mail. Even more, shipping is extraordinarily slow.I've had packages come from Japan to Ca...

global shipping - a positive experience

here to report that other than the high cost of shipping through global shipping, i've had quite the positive experience. the item i wanted, i was not able to find in canada and even with shipping and fees, it was a tiny bit cheaper than buying in ca...

I am unable to contact ebay about items not received.

I ordered three items from a seller from UK on 18 Oct 2021, to be shipped to Canada, the estimated delivery dates were 18 Oct-25 Jan2022. Not received. I contacted the seller a few days ago, they are willing to refund but say the order is too old to ...

Ebay Return Policy vs Seller's own policy

I received a pair of boots earlier this week, and I feel they're a tad too small. If I want to request a return, do I choose the standard Ebay return process or do I go with the seller's own return process as indicated in the item description?

Global Shipping Program Steals Tube Electronics!!!!! (Won't ship or return them to seller)

I am writing this as a warning to anyone buying or selling vintage electronics. I just had a vintage Eico tuner "stolen by Pitney Bowes for no good cause, deemed "undeliverable". I also had this problem with a miniature oscilloscope CRT last year. No...

Wrong item sent by the seller.

I ordered a jacket last January 29, 2022 and yesterday the package arrived but instead of the jacket that was posted on the seller's account I received a winter pants. I contacted the seller immediately after opening the package but still not respond...

ebike sales off ebay,L have placed may orders for ebikes .

So many different orders made and paid and not one ebike order arrived.eBay is great with the refund ,but I ordered the ebikes to use and wait two months for the delivery that doesn't come.The sellers have had my money interest free for a few months,...

I feel Seller toyed with on going conversation to let 60 days pass so can't leave comments

My issue with the seller started on December 8th, 2021. I even had to talk to Ebay, and they messaged the seller, and it went nowhere. I bought an unlocked phone (China) and when I received it, (Canada) it was not unlocked. I contacted the seller, an...

How long it takes to receive item after shipped from Global Shipping centre ?

Hello guys, I am just wondering what is your experience recently with GSP and how many days on average between when the item was shipped from Global Shipping centre and when you received the item. I live in Mississauga will that help to receive the i...

Global Shipping program extremely low efficiency

Is it just me, of Pitney Bows is just an over priced low performance, terrible re-shipper? Anything they receive at their warehouse just sits there for 1 to 2 weeks every time.This package was sent from Florida, and could have been sent to me directl...

The Relief of a Non-GPS US Seller!!!

We wanted an exact replacement for headphones a puppy decided were an excellent chew toy but that exact model is not available except for on Ebay. Lots available there, lots of refurbs, open box and some sealed new. Anyway, it quickly became shopping...

Paypal refused to refund money for order that was returned to seller. I talked to seller over the ph

Paypal refused to refund money for order that was returned to seller. I talked to seller over the phone. Seller confirmed receiving My return. Paypal says because there is no Tracking number issued for My return Paypal ruled in favour of seller. Payp...

Resolved! Paid seller, seller is saying they didn't get payment?

I made a purchase today and paid with a combination of ebay giftcard and paypal. The seller is saying they can't see where I made payments, despite me sending them the transaction details I received from paypal. Also, the balance of the giftcard is n...

Global Shipping is a scam Buyer beware

Do Buyers and shippers using global shipping know that once global shipping receives the item they own it.You have given up all rights to that item. They can do what they see fit. Restrict it and refund you then they can dispose of it as they want. O...

selling fake items

Hi.Why is ebay not doing anything about selling fake items from China? To use the excuse the asking price is some sort of indicator is wrong. I have bought many a product bellow market price from honest sellers some from China. That is the spirit of ...

Another GSP/Intelcom delivery problem - What do I do?

Hello everyone, I know this issue has been discussed before, so I wanted to know how to proceed. My delivery was carried by Intelcom and I received an email showing the item being "delivered" with "proof of delivery" being a scrawl which appears to b...

Resolved! Waiting ALL DAY for CANPAR 3rd party private courier they used. Expensive item not here 7:30PM

I have been waiting all day for a "canpar" truck to deliver an Item I payed $1500 for.It said out for delivery this morning. Ay 5 pm I wanted to have a shower and get pickup dinner....nope.I phoned canpar and they say some "Daniel" guy was bringing t...

No Shipping Update From Seller

I purchased an item 10 days ago, and paid for said item immediately with buy it now. The listing said the seller usually ships within 3 business days of receiving payment, also stating that a tracking number woud be provided. After a week, there was ...

Seller refuses to refund or provide a tracking number

Hi,I ordered a pre-sale item in December 2020 that should have been released in June 2021.I never received any shipping notice and the eBay status remained Paid.As it was the pandemic, I trusted the seller that maybe they had stock issues.One month a...

Even if shipping method shows USPS, remind seller again to ship with USPS

Bought a 50 USD book from a seller in the United States where the shipping method was listed as USPS. Surprise text few days later from seller informing me of a 40 CAD import fee charge to my confusion. Because the seller was concerned about USPS del...

Resolved! Offers & Counter offer Shipping Charges

Why do shipping charges change for different offer amounts? I was comparing amounts on item, exchange etc., when I put the offer lower the shipping went UP and the higher the offer the LOWER the shipping. I thought maybe insurance but it wouldn't go ...

Resolved! Stock at consolidation center 1month

In 16 years on eBay fort time happening to me most of the time ..the shipping it’s with GSP but now my item it’s stock at the consolidation center ..what that !!! Stock there till January 5 almost 1 month now …I must wait again ?? Ask for refund ?? W...