Buyer Central

tracking numbers

I recently ordered from a seller in France. My order is showing as shipped, but there's no tracking number. Is this a common thing for international - over seas sellers to do?

Hey yall, I need a piece of mind. I ordered a package that shipped on NOV 20th from the US. It currently says "customs cleared" on Dec 1st but I have not received any updates after. Contacted Intelcom they said they haven't received it at the warehou...

I bought fake shoes through GSP. How can I get the import charges back?

I got refunds from seller already, how can I get the import charges back? Thanks a lot.

Is my item lost after Pitney Bowes sent it to a last mile delivery company?

Doesn't seem to be any movement after it was supposedly out for delivery on Nov. 15? Should I call Pitney Bowes or GoFor, the last mile delivery company? Is it delayed or lost?

Resolved! Seller accepted offer with free shipping, then sent invoice with added shipping charges. Advice?

Hey hey! Would you fine, experienced folks mind giving me some advice, please? The seller had an item listed for $75 o.b.o. plus free shipping. I made an offer of $45, which I know is pretty low but it's been up for a while so I thought, what-the-hey...

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My purchase has been delayed in Erlanger Kentucky

Question as a buyer about possible lost shipment.

I'll make this short: I bought 2 Blu-rays off of one of eBay's biggest sellers. I've purchased from them before without any issues. I live in Western Canada and purchased from the United States. They shipped both Blu-rays as one package. Package left...

Apple Express in Vancouver, BC (Global Shipping)!!!

My tracking just showed that my packed is handled by Apple Express... I thought, they are no longer allowed shipping for Vancouver!!! What the heck??? Now I am paranoid that I won't get my percell at all...

DHL scamming on brokerage fees, any easy way around this?

I just discovered that DHL rips recipients off with exorbitant amounts of money for 'clearance' on low cost items. I just purchased $25 in goods from China and they wanted me to pay $28 to clear it...!?Does anyone know of a way around this that doesn...

Where to get a refund for shipping and import fees when nothing needs to be shipped.

Hello everyone, Giving some context here:I bought a spot on a group break (you pay for a basketball team and someone opens a basketball card box live and the cards corresponding to each team are sent to the people that bought into that team) This is ...

Resolved! Long shipping and deadlines

I bought something from China, and shipping arrival estimate is March 17 (wow!). I don't mind waiting, but what if they don't send anything? March 17 is way past eBay's 60-day frame for opening a dispute. And since it's past 60 days I won't even be a...

whay cant pay online transactions with my card

Why some US purchase hide the tracking number entered by the vendor ?

Hello (I'm using ebay.ca) and most of my purchases show a tracking number on the resume of my ebay page but for USA purchases, the tracking isn't shown there but only if i go into ''more actions'' and select, ''I didn't receive it'' then, on the new ...

i Do not Receive my orde

Hi I donot received this order ime placedOct 18, 2021 at 11:08 TotalUS $133.54 (2 items) I send 4email t o sellers he told i send it at other address and the fault is from ebay . I send him my Bill with right address he told me is not my fault , I as...

drone selling scam right now

I fell for one and they are running same scam different name everything the same except eBay account don't buy Dji 2 fly more combo

Resolved! Can you really trust "Canadian Seller" with shipping details like this?

There are times when I search ebay for items located in Canada. I recently found a vendor that supposedly is in Canada, and visited their store. All items have a small Canadian flag on the photo, with the text "CA Stock Free Shipping". Ok, I browsed ...

Import charges - From UK to Canada

I won something from the UK and it's around GBP 110. It says that "No additional import charge on delivery" yet there is a of GBP 15. Does that cover everything or do I still need to pay for something once the courier has it? Sorry if this sounds stu...

Confused with this GPS

Hi,I have been buying on eBay for years but this is the first time I need to go through the GPS shipping program. I’m trying to process a transaction through “pay it now” button and my home address shows up as the shipping address. eBay gives me the ...

Resolved! New seller scams, what's their purpose?

I'm trying to buy a cellphone on eBay. There are several very good "buy it now"(not for bidding) deal from sellers that have 0 feedbacks but they offer free return and eBay money back guarantee so I thought it is Ok to give a try so I purchased one. ...

How much would DHL charge me when they deliver this order? (Japan to Canada)

Hello, I'm interested in buying a collection of cards from Japan that would cost $1100 (CAD), and would be shipped through DHL. My question is how much would DHL charge me in their fees (Taxes, duties, brokerage fees) when they end up delivering it t...

New Titanic Lego Way Over Priced!!

Hey everyone. It's been ages since I have been on here. I just wanted to express my frustration on a recent eBay purchase. Everyone has noticed the hype with the release of the new Titanic Lego set. For all us Lego lovers this was highly anticipated....

High import charge from the US??

An item that's US$23 will cost me another US$7.92 as an import charge?As far as I know, https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html has stated that where I live (ON) they can charge 13% HST. But what ebay checkout showed me...

Damage

Just want my part not broken

Need help with purchased item

Could use help. I purchased an item a few weeks ago. I never got it. It's past the expected date. However I purchased it as a guest at the time. After the payment I never got an ebay confirmation. I got hold of the customer service team by phone. The...

Broken item returned not accepted by seller

If the seller does not want a broken item to be returned how do I get my refund...

Resolved! Mail from Australia to Canada

I have an item that was sent to me by Economy letter airmail from Australia to Canada and it has not arrived yet. It has been 22 days since it was shipped. Does anyone have an idea how long airmail from Australia to Canada takes. The Australian posta...

My "Refund Window" Expires before I'll receive my Item

I bought an expensive electronic item from China that is being shipped "Standard International" which means 31 days. Typically a return window begins after your item is delivered, but in my account the "Returnable by" date is being shown as 30 days f...

Emmett Kelly’s williethe clown

I bought this doll, they sent me the wrong one, they said it was picked wrong off shelf, mail it back and they would send right one; so I mailed it back at my expense, . Now they never opened it and put return to sender, I paid a lot of money for thi...

Resolved! Confusing information in cart regarding import charges and shipping

Attempting to add the screenshot with the example of the charges as they are showing in the cart.

I hate ebay. I want ebay to fail. I want to see ebay owners eating from garbage cans.

Ebay sucks more and more each and every day. 1) At least 40% of the sellers are liars or simply don't know what they're selling, the small scale knowledgeable sellers are fading fast. 2) The ads on mywatchlist, my search page, my mailbox screen drive...