Buyer Central

wrong item delivered

wrong item delivered to me I bought a golf club and received a doll in the box what's the next step

Dear seller: Is there a way we can not use the global shipping program??

Hi, thanks for your interest with us. - Unfortunately we cannot ship our products outside the USA without using eBays Global Shipping Program Thanks for understanding

Hello all. A few weeks back I purchased an item that was cancelled by the seller within hours. I was refunded cost and shipping right away. Total purchase price was 248.86, and I was only refunded 229.66. The difference is what PB charged for GSP. Eb...

Shipping from New York to Ontario, Canada via Erlanger, Kentucky

Why? Why would a shipping company ship 4 or 5 states further southwest, away from it's destination to then turn around and fly it into Toronto, and then further onto Ottawa? Just ship it directly to Montreal, Quebec and then send it to Ottawa from th...

Why are the prices all canadian dollars. The adds say free shipping and the checkout adds shipping?

More Global Shipping Program nonsense

I'm looking at an item whose Buy It Now price is US$99.99. The shipping to Canada through the GSP is $26.98 (=$126.97), though if I click Buy It Now the shipping mysteriously increases to $27.17 (=$127.16). No big deal. Checking my messages, however,...

Item ordered from Russia to Calgary "delivered to an individual" in Chicago.

Any chance this isn't gone forever?Seller has 100% rating and confirmed my address.Went from Moscow -> Queens NY Distribution Center -> Chicago and now ebay is saying it's been delivered to an individual.

Buying stamps on eBay

Hey there. I know there's a few active members in here selling and/or buying discounted stamps and if my memory is good i did read more than once that it's possible to buy in bulk, save on postage and taxes. I'm actually looking for it i'm wondering ...

Return not refunded

Total: US $138.15I returned this item August 18 and still no refund

I think I'm being scammed by a seller.

I was trying to buy an SP 404SX from a seller. I thought they would be trust worthy because of their rating but what happened is that after my ability to cancel the order was no longer optional, they message me telling me that the item sold on anothe...

Negative feedback removed without reason

Hi,I bought a Victorian chain. The seller mentioned that the chain was in good condition and that he had inspected every link to make sure of that.When I received the chain, it was damaged and I had it repaired. I mentioned this to the seller and he ...

asked for new invoice "didnt see in time"

I waited for 2 days for a new invoice to combine my two orders. I recieved a message saying sorry we didnt see in time. 10-11 hours later they shipped it out to me in the same box which weighed 4kg. From 125 km away in the same Provence. So it was $2...

Taxes and duties buying international

Hi. I'm not used to this and been scared to buy from US and international sellers since i'm using ebay. What's the import fees when we buy international? Is it the same for everywhere or US and oversea are different? The same for any price? I did rea...

eBay is ignoring me after promising that return shipping fees would be covered due to a scam

Hey guys,I bought a graphics card almost 6 months ago in December from a Chinese seller, only to find out not only that it didn't boot, but that it was a completely different graphics card years out of date, ie. a complete and deliberate scam. After ...

What is with all the listings stating they "may" not ship to Canada?

Why are so many US sellers declining to sell to Canadian buyers? and why is eBay making it impossible to ask sellers if they will ship to Canada? Many of us use courier services and can send prepaid labels, but have no way of contacting sellers to ev...

fedex invoice surprise after the fact

I ordered an item for about $33 and about a month after the item arrives (it was just left on my step) I get an invoice from Fedex for $17.50. First, I never decided to use Fedex and I have no contract with them what so ever. I buy a lot of items onl...

Lost Over $400

I ordered two jackets. Over $400 Canadian dollars. Pressed confirm and pay, and then was hit with an insufficient funds message. The money was quickly withdrawn from my account, but there is no history of purchase nor email confirmation. Thanks ebay.

I have bought a car from USA through eBay auction. I have paid additional $5k for

I have not received my car for over 2 months. There is no one in the eBay to talk to. How can I get help? I have field forms, left notes on the eBay site but so far I had no success getting someone from ebay to solve my problem.

Inflated Shipping costs

Is anyone else getting fed up with the ridiculous shipping costs attached to many items for sale? I have attached a photo of the most ridiculous one I have found to date. There are so many of them it is hard to keep track, but I have started saving s...

Buy Now Pay Later

This is just a suggestion but I really wish that ebay would use another BNPL service provider instead of just PayBright. I used Sezzle in the past and made purchases of around $400CAD and was even approved for a purchase of $800CAD. I'll admit I went...

Resolved! Seller used FEDEX then shoes cost me 100$ of shipping?

I bought a used pair of shoes from Virginia (Not very far from where I am, Quebec) I paid 15$ in the end of the listing and there was no mention of Fedex in the invoice. I received a bill from Fedex asking to pay 87$ to receive my parcell. What shpou...

Tracking Location Changes Every Few Days Within Canada

So I've seen behavior like this one sites like DHL, where paperwork is processed in one country although the item is in route to the destination.But this is weird. It's like they can't decide where the package actually is:Aug. 253:37 amItem processed...

Seller is getting paid for damaged phone during shipping.

I bought a phone that was damaged during shipping and wanted to send it back to seller and get a refund, the seller said to contact canada post and ask for a refund, but canada post does not allow refunds to receivers only to senders. So seller does ...

2021 purchase history doesn't work！！

I can not see the purchase history for 2021！！What’s going on？I have tried to change the desktop browser，it doesn't work！！！

Drop-ship,bad move

Ebay should seriously make sellers specify clearly beside an item they're selling if it's shipped by them,or drop ship from faraway places. In my case, seller stated that my item will be shipped from Canada,but when I actually paid for it, I got an e...

Item not as described received and return

Hi there I won an auction of a trading cards lot that i received today. It's a lot big enough that the seller did not have close photos of everything. I trusted what he stated in his description, saying that cards were played but most were mint or ne...

US shipments Standard International Shipping means eBay International standard

If you are in Canada like I am and you see a US seller with an item showing "Standard International Shipping" that listing is in fact using "eBay International standard". There is no point asking the US-based seller which shipping service is going to...

eBay's inconsistent naming of shipping plans in listings.

I was curious what several listings meant by "Standard International Shipping" and apparently according to eBay this is the same as "eBay international standard". Why is it that eBay does not seem fit to use consistent naming for their shipping plans...

eBay app is not compatible with this iPad

iPad ebay app no longer works and can’t be downloaded from Apple store. I can’t access the site through the browser either. Why? Does eBay forget that this is not an operating system app? When is eBay going to send me my 2020 iPad Pro so I can be up ...

Resolved! Claimed INR and seller ghost me

I bought something on july 31 with estimated delivery before august 11. Being in a hurry for that item and with the seller apparent lack of careness i decided to not wait and claim INR directly on august 12. He did marked as shipped like 4 days after...