Buyer Central

Fraudulent Listings

I am getting sick and tired of clicking on a buy it now listing at a certain price and the minute I choose a color or size the price jumps to over $10 or more. This is fraudulent. Any way you cut it, if the store who owns the listing, has the item li...

How to get a new seller to send a Return Shipping Label?

I bought some jewelry (4 lots) from a new seller in Alberta Canada. It was poorly packed & most in bad condition. So I initiated a return on all the items. I rarely ship items back & usually just take the loss. The seller accepted the returns but has...

How much time do I give before escalating a INR case?

An item I purchased on May 26th hasn't arrived, the delivery estimate is Jun 4-Jun 17 and tracking shows the last time it was scanned was June 9th in Chicago. I opened a INR case through Ebay yesterday. The seller responded asking me to wait due to d...

Resolved! Shipping fee paid by buyer vs shipping fee received by seller

Just wondering if someone could explain the discrepancy between the shipping cost charged to the buyer and the shipping cost received by the seller? I'm located in Canada and paid $18.06 US in shipping for an item. However the seller only received $5...

Canceled a ordered refund, will I still get my package?

I recently just ordered a new pc from eBay. I accidentally ordered a refund, so I cancelled the refund order. However, I don't see the item at my purchased list, so I'm just wondering if I will still get my package.

TORONTO BUYERS: Apple Express, contractee courier for Pitney Bowes (BEWARE!!!)

Apple Express was contracted by Pitney Bowes to fulfill Global Shipping Orders delivered in Toronto and the surrounding area (possibly all Canada, not sure). Please be aware that:- They make only ONE delivery attempt at 7am or earlier.-They will NOT ...

Waiting for Sellers Reply to an Warranty on an Item purchased

Does anyone get a respond from sellers with regards to warranty of a item ?I purchased an HID kit back in 09/11/2020. One of the ballast shorted out. Trying to get a reply from the seller with regards to warranty. It is 13 days and still no responds....

Resolved! Money Back Guarantee is not Guaranteed; PayPal Buyer Protection is a Lie

I recently purchased an AM3 motherboard on eBay and received a socket FM2 motherboard instead. I messaged the seller. At first we were discussing a replacement, but the conversation was going nowhere. The seller claimed he could not create return shi...

eBay continues to rip-off Canadians, and, at some US Sellers expense in 2021

I’m tired of being ripped off by eBay. To make matters worse, I’m being punished for pointing out the truth. My messages aren’t being allowed through to sellers. And, I’m blocked from making offers to sellers I’ve never purchased from?? All because o...

Fake MTG Card

Early April I bought an expensive MTG card from a seller. The seller lied to me twice about having sent it, and then finally sent it a day before I could've claimed a refund for Item Not Sent. In the end the card turned out to be a fake and I had to ...

HELP: item over $750 not received, Ebay and Paypal refusing to refund

I ordered a pair of shoes from ebay.com with value over $750. The item was left in the common mail area of my apartment builiding that over 100 people have access to (the shipping company took a picture of the package on delivery). I suspect someone ...

Antique doll returned to seller as it is prohibited from entry to Canada!

I was just informed that the antique doll I bought on ebay is being returned to the seller as it is prohibited from entry to Canada! I have bought hundreds of antique dolls from the States and never had a problem before - what is going on???? Has any...

Seller change his listing to match what i received.

I am a little confused about sellers listing policies and how come they seem to be allowed to change an original listing to match what I received instead of what I bought. I bought X and received Y so I contacted the vendor to tell them about the pro...

Ebay vendor in Turkey says paypal no longer operates in that country - any alternatives?

A couple of months ago I tried to purchase a small electronic gadget from a vendor in Turkey. The check-out process did not complete because paypal said there is an issue with the vendor's account. I did some web-searches on the exact error and found...

GSP shipping prices are absolutely ridiculous now

Anyone else noticing these outragous shipping prices?Its insane.Small items that usually ship for under $20usd are now 60-70usd. You wont be getting a sale from me.

Ebay Global Shipping Scam brought to you by EBAY

Do not buy amplifier tubes or anything for that matter on ebay using global shipping.My situation was this. I purchased two identical tv repairman cases with tubes in them.One did not have too much value to it the other had about 2,000 of tubes in it...

am i being scammed?

Seller claims he sent the package to his own address on accident will resend nxt day and update tracking but how when the listing says its deliverd and ended how will it update on my perchase history page is this some tactic to make me out wait my re...

Never dealing with eBay again! Never ever!

Order an idem from seller. I never received the idem even after 2 months. eBay encourages me to communicate the seller, but don't quite understand the seller's English. Never ever dealing with eBay again.

Is there a problem with Canada Post Mississauga for INCOMING PACKAGES to Canada? Delays?

I have a package coming from the UK and another from the US. Both should be here by now but neither has had a tracking update in weeks.....status of both on CP website is 'waiting for item'. I know there was a Covid outbreak at the end of April at th...

worst experian in eBay

on June 10 I win the bid after a pace my money the seller cancel my order right away and reposted again in different price is so careless and perfunctory once people win the bid and cannot get what they win it really affect the atmosphere in eBay and...

LVNKEB tracking?

Anyone know what LVNKEB deciphers to?Soon as it said LVNKEB got my item, its been a dead end for over a week. thanks

What would you do?

Hi all. This is my situation, on May 25th I purchased a watch here. The seller had 0 feedback as a seller, but has been a member since 2017, so I thought it was worth it. On the 29th I contacted the seller to inquire if he had sent the package. he sa...

Multi-Lot Item Transaction Item You Purchased Not Archived Correctly?

I purchased one item out of a multi-item lot, the seller changed the description to reflect the next item in the lot after I made a purchase - this part I know is norm. However, the saved version of my listing in my Purchase History doesn't have the ...

I need some advice: Ebay automatically escalated my "Item did not arrive" request without my consent

Some background information:I bought an item that usually would take 2-3 weeks at most, but it still didn't arrive after a month (sent through letter mail likely) so I decided to use the "Item did not arrive" button for this item. That sent a "reques...

why is global shipping from US so slow

Anyhow has a idea why it takes more than 3 wks to ship a laptop from Florida? Is COVID-19 really affecting them so much? Can I cancel the product? It just is taking too long.

Resolved! Changes in shipping after winning an auction.

Is it possible if you won an auction, could you say ask the seller to change the shipping to a cheaper and slower one to reduce the costs that you would still pay for during checkout? Is this something you can do before you win or after you win said ...

Package was stolen from my door as the shipper didn't bother knock on my door[apt. building]

I was notified on my computer that my package was delivered to me. Immediately went outside, first downstairs to my post office mailbox. Found nothing in there[it is a locked room, only Canada Post has the key to it]...Came back to my place [passing ...

Standard size 3 ring planner

So people may sell 3 ring standard size planners what do I look up to get refills for 3 ring standard planner or deviders thanks ?

Currency Exchange Fees

So I have been a Paypal / Ebay customer here in Canada for the better part of 20 years. I do more buying than selling. I have a Canadian bank Visa Card in US dollars, linked to my Paypal Account. For years this has worked just fine, as most of my Eba...

Resolved! Anyone else waiting for the Canada Post Mississauga facility to catch up?

Am I the only one who "lost" a package as it recently entered the Mississauga treatment center of Canada Post? An item that was received there on May 12th has not been scanned since. It was a GSP purchase, so there wasn't even a lot to do with it cus...