Buyer Central

ebay International Shipping Ripoff

ebay international shipping overcharges for international shipping and does not provide service to incorporate duty. I have to pay DHL a $12.50 fee to collect $4 in duties. Ebay needs to negotiate this egregious fee down. It kills the value. Ebay is ...

Did not receive my package tracking shows it wasn’t shipped to my address and eBay declines appeal

Looking for some help I ordered an item from the US to my destination in Canada, tracking shows it was picked up in Illinois at a post office. Nothing shows it ever. made it to Canada. I submitted a did not receive investigation with eBay. They decli...

cannot contact seller

I am looking to purchase something but It says I cannot e-mail or contact the seller. Should I be worried and shy away from this purchase? I'm a bit hesitant because I cannot ask questions Thoughts?

Customs Mississauga (EBay Hub International)

Anyone else seeing slow customs handing off to the delivery companies from DHL from Mississauga customs location?

EBay EIs Package Tracking Hub

I placed a handful of orders with shipping through the EBay international shipping option, many I paid fees up front. There’s 3 packages currently at Step 2 at the eBay hub, none have update with a new tracking number . One of the packages has custom...

Incoming package from Europe stuck in Mississauga Customs for a week and counting...anyone else?

Wondering if anyone else is experiencing long Customs delays at Mississauga, Ontario? Very unusual....usually have packages go through Customs there in a few hours, a day tops. Anyone hear anything about a slowdown? Should have nothing to do with tar...

Multiple items stuck at eIS, is there a reason for the delay?

few weeks ago I ordered a items from the US that ship through eIS and all of them have gotten stuck at ebay's Glendale heights hub. item's arrived at hub within a week, but delivery date is approaching soon. Is there a reason why nothing seems to be ...

Item lost at Glendale Hub

As many other Ebay customers, my item was lost/delayed at the Glendale hub. Item bough on june 2, arrived at Hub on june 10, then not a single scan since. I opened a ticket on 25th, and this morning I got a 400$ full refund by ebay. It says ; We're s...

YIKES ... I thought the iPad was bad

My grandchildren spend hours on theit iPads, like most of today's generation. I, ahem, have to stop nagging them to stop, as I just found out that I have spent around 700 minutes on this forum! But, I'm old and can 'justify' it. Right?

Please stop using UniUni

They have a 33% success rate delivering to me in downtown city.UniUni attempted one delivery of two packages. Their official policy says they will re-attempt in 24-48 hours which they did not honor. It’s been 6 days now with no update on tracking. I ...

Resolved! Your shipment is being returned due to issues encountered

From Canada purchased and paid for item from USA. Shipping status shows "Your shipment is being returned due to issues encountered"I'm not able to open a dispute since the items is still "in transit".Seller won't refund, what action would be next?

Ebay playing games? Your global shipping prgram (ebay shipping) is supposed to broker items

...Thats what the shipping program and ebay has done for years. I never get dinged twice..till now it seems."NO TAXES OR OTHER CHARGES UPON DELIVERY" is what has been the regular. Now DHS is trying to broker it again? Or the shipping program did not ...

DHL Lockout/Strike

Help needed. I'm in Canada. I cancelled an order from the U.S. and printed a prepaid shipment label with International eBay carrier DHL to return the item. DHL was supposed to pick up the item on June 16, but never showed up. There is no way to reach...

For anyone expecting anything via eIS and DHL

MONTREAL — Unifor says DHL Express Canada locked out workers just after midnight today as the two sides failed to reach a contract deal, injecting more labour turmoil into the country’s parcel delivery market.The union, which represents 2,100 truck d...

Taxes/Duties from Great Britain

Howdy, Fam- I've run into a bit of a problem with an item I recently purchased from a seller in GB. The item was a pr of cufflinks that cost 8.51 GBP. I've received an email form a shipping service called EVRi, stating that I owe them $17.32 CAD for ...

Shipping!

I tried cancelling an order I made when I saw how much the shipping would be. This was just as soon as I noticed. EBay replied that I couldn't cancel as seller hadn't yet been contacted. This this morning I got a notice it supposedly had been shipped...

AI eBay bots are a joke.

This is ridiculous. Are there any humans working at ebay anymore?I deal with buying and selling vintage, electronics and watches. I found a watch for sale in auction that is clearly a poor copy of an authentic Casio watch. I submitted a IP infringeme...

microsoft excell

does any one know if Microsofty Money is free use or best to buy and owne it ?

sending message

so sent message then get a x on my screen what does that mean also seller made an offer.

Excess Tax Charge

I bought some tires from a canadian seller. I was only able to afford this item because there was a 20% discount code available. The discount was properly applied except for one important thing. The amount of canadian sales tax charged was on the pre...

Resolved! If you're Canadian, and buying an eBay item from a US seller, be prepared to pay $25-$100 duties

I live in Toronto, used to shop on eBay A LOT in the 2000s, stopped for 5-7 years. Never had to pay import duties, or brokerage charges back then. Recenty, I came back on eBay because I was interested in buying Sports Cards. Purchased two from a US s...

ebay no longer sending emails for purchases

Is eBay no long emailing you when you purchase an item via Buy Now? I have purchased 3 items from two different sellers and never received any sort of confirmation via email. Only email receipt I have is from Paypal for payment. The items show up in ...

Outrageous Shipping Cost to Canada from the USA.

Just a general question.. What is it with the shipping cost out of the USA to Canada... When I was recently looking to purchase a small travel tool kit for my motorcycle, I found two similar kits. Both were being shipped from Pennsylvania. Shipping c...

How to avoid buying a fake USB data stick / thumb drive

16TB and 8TB USB data sticks are ALL fakes.At this point in 2025 the largest USB data stick available is 4TB (and only one company is making it). Any Seller trying to sell these sticks are either trying to deliberately scam you or are not paying any ...

USA to Canada Shipping During Canada Post Strike

For items that US sellers send to eBay's international shipping centre, are they going to use someone other than USPS to Canada while Canada Post is on strike? I want to bid on an item, but if eBay is going to use USPS to get the item from their cent...

EBay International Shipping (EIS)

I refuse to buy from any seller that does not offer an alternative to EIS. As a Canadian, I have bought items (not necessarily on EBay) from all over the US. EIS is by far the slowest system I have ever dealt with. For example, I bought an item from ...

Anyone know who does last mile delivery for GSP orders from the UK to Canada?

Resolved! How do I determine on how much the import fees would be? (Japan-Canada)

I'm planning on buying a $48.68 CAD Nintendo Famicom Disk System from Japan.Shipping is free.Also personally I don't know how to determine via the Canadian Customs.

Global Shipping Program sucks

This GSP sucks; delays and impossibility to track packages. I hardly buy from Ebay anymore because of it. Why is Ebay willing to stick with this program ? This only leads to loosing customers... Ebay front office needs to revise their business model....

Sellers have to much authority (the ones who scam)

I have been dealing for the two years off and on various and recent buyers take your money. The never send the item after waiting and waiting and then decline your request to cancel order. They want your money and never send the item. So now the buye...