Buyer Central

How long does it take for ebay international shipping to deliver to canada?

Hello everyone Bought a laptop on ebay, and got a notification today saying this:May 22, 20212:48pmArrived at Consolidation Center. Shipment is being processed.FORDS, NJ 08863What is this consolidation center, what is it for, and when am I gonna reci...

Resolved! Seller threatens me with extortion and compensation

Seller is Based in Poland. The tracking he gave never updated for 1 month. I question him about it and he never got back to me, only got back when i opened a case with ebay.His excuse was that he was on vacation and that since it's registered mail it...

Tracking said on listing was usps priority international,got a tracking number for dhl-ecommerce?

Hello everyoneI bought an Acer aspire one laptop,brand new in box. In the listing,the shipping carrier is mentioned as USPS Priority. My item isn't getting shipped with gsp,and since it's the worst possible shipping thing to use, I thought maybe it's...

Global Shipping Program U.S. to Canada - Does this Guarantee I Won't Pay Anything At My Door?

I bought a couple of items on ebay.ca, but they are coming from U.S. to Canada. I bought through the Global Shipping Program, which says it covers all import fees. However, I am still worried that there might be fees I'll have to pay at my door upon ...

"The seller can't send a return shipping label"

Hi, I purchased a phone but it was locked by PIN once it's turned on. The seller replied "I have the pin but I cannot provide it as that would create a security breach." I tried the factory reset procedure from the manufacturer's site, but it did not...

China and other Sellers with 0 to little feedback Sell a super expensive at super crazy cheap ( Scam

I asked this before and can't find it. Super Expensive items being sold for Crazy low price by 0 or very little feedback sellers. Other than the waste of my time, how are they ripping off e-bay OR pay-pal? And it is not just China like the last two I...

Resolved! seller doesn't honor it bidding sale

Hi everybody.It's been 2 weeks since I go back and forth with a seller about an item. Here the situation.I win a pair of boots for 20$ that normally cost 150$ to 200$After that I make the payment, the seller told me the item was smashed by a worker a...

Tax and DHL processing fee refund

Anyone has experience on returning an item which you paid tax and clearence fee to the courier? I bought an item from a seller located in Japan. I paid $47 to DHL for tax and processing fee. The item is not as described so I contacted the seller. I a...

Global Shipping program Canadian RIP OFF!!!

Please be aware that the Global shipping program is a full scam. We all know that when a seller sends items using USPS directly to you, shipping cost is paid to USPS and it takes 1 week or so to arrive. The border does not charge taxes up to about 20...

Basic Category Navigation is broken and returning zero results.

Whatever changes that were made to categories yesterday, have completely broken the ability to browse listings in the Sports Cards section now.If I go to the new "Sports Trading Cards" category, and then select "Ice Hockey Cards", it returns ZERO res...

Item bought item Dec 2020 and it never arrived

Hello, This is the 1st time I have ever had to do this. So I will give a break down of the events. -Dec 11, 2020 I bought and Among Us action figure set for my kids. -The said it shipped and gave a tracking number which never worked, estimated delive...

Common search filters not appearing

I commonly buy baseball cards on eBay and use multiple filters to refine what I see. However I noticed today that subcategories of the “Sports Trading Cards” filter such as baseball, basketball, etc are not appearing. Also, the common “Era” filter - ...

Craziest NAD case ever!

I have been on what I'd call a roller coaster ride of a case for the better part of two weeks now, and things just keep getting crazier!After what looked like a turmulous start, I managed to open a mitem not as described case where the seller (who is...

How long after purchasing an item you can open a case/ claim refund

I think it is 30 days, if yes what about the items which we buy from china and these arrive after more than one month. If item doesn't arrive and buyer can't do anyting, it means your money has been wasted? thanks

No PayPal, no eBay money back guarantee

This is completely new to me - I have just been informed that eBay is unable to uphold their seller label responsability if a buyer does not have a PayPal account. With that said, I stopped using PayPal a few years ago and therefore cannot open a new...

Spoke and Hub delivery systems.

These come up constantly- especially in discussions of the Global Shipping Program.But they are also used by most courier and postal systems.Today I found a diagram of Air Canada's spoke and hub distribution (flight) system and thought it might expla...

How should I repay this seller? Advice needed.

So I purchased 10 items from an overseas seller in late February that added up to $750 USD (I paid with PP and the amount was converted to $975 CAD at that days' exchange rate). The items were shipped one day later and the last expected delivery date...

Resolved! Duties and Taxes when buying sneakers from the U.S. in Canada with the Authenticator?

Hi there, I am looking to buy some sneakers that are from the U.S. through the Authticator program. I am from Canada and wondering what kind of or if I will be hit with duties and taxes. Thanks!

My Ebay's bucks disappeared

Hi, on October 3th I've received a message from EBay saying that my Ebay's bucks certificate is ready to use and that it will expire on November 2th. Today I wanted to use a part of them to buy something but they have disappeared.When I go the Ebay's...

My order

Hi, I placed an on-line order, last week Thursday, April. 29/21. I do not live in the U.S., I live in Canada,

Seller refusing to provide return tracking, eBay is of no help

So I just bought an item (the 2lp version of Sgt. Peppers for $100) and when it arrived I had realized the seller shipped the wrong item (the 1lp version of Sgt. Peppers which retails for $50) that they described.My first thought was, I need to retur...

EBay and PayPal

I am a Canadian who has been happily using EBay (and Amazon) for purchases for years; I do not sell on either. Initially, all my purchases were made using my credit cards: a U.S. Dollar card charging against a U.S. Dollar Account at my Canadian Bank ...

Odd Canada Post page

Hey guys, I purchased a sterling silver spoon from a seller in Massachusetts back on April 3. He shipped promptly using USPS with tracking. The spoon made it to Canada on April 16, but there has been no movement since then. The weird thing is when I ...

Newbie buyer with problem

So the other day I (in Canada) place an order with a US company for four tires for my UTV. The seller ships four tires with FED EX and has 4 tracking numbers. Fed Ex gets them to Kentucky for international shipping to be administered by Pitney Bowes....

Shipping: How do you specify shipping rates to US / Canada / International?

Sorry and thank you in advance.I have shipping rates set up for Domestic - Free shipping to the US.But Canada comes up as International along with the UK and Australia.I charge $25 per book for International but want to be able to mail to Canada for ...

Has USPS First Class International Been Super Slow Lately?

I have TWO packages coming from the US (USPS First Class International - not GPS or other ebay shipping programs) and both are taking forever! Way longer than normal - over two weeks for both and not seeing any movement in Canada. I'm not sure if the...

rip off company. seller charges you for purchases but then down't deliver them.they claim th

purchased an article from seller and never got it. claim they shipped it out to me and gave me a tracking number. only problem is the tracking number doesn't exist in either the US post office or the canadian post office. they refused to help..lied t...

Item not received, ebay not helping, as I waited over a month to contact them

Items I purchased over a month ago have not been shipped. The seller is not responding to my messages - I waited over a month to contact ebay... I am furious. I have bought 100's of items through ebay, and now Ebay is not helping me whatsovever. I ha...

Resolved! I received 2 tracking numbers for the same product.

Hello, I recently purchased an item from an Ebay Seller. He sent me 2 tracking numbers for the 1 ordered product. I am wondering why he did this as well. Any further information would be helpful. Thank you!