Buyer Central

Making an offer or buying it now?

If there's an item for sale with multiple inquiries, would it be smarter to make an offer or buy it now? If I buy it now, what happens with the inquiries? Is there anyway to see the highest offer so I can offer a higher price?

Purchases on eBay

Has anyone discovered a way to retrieve payment details(Link to payment record) for ebay purchases in Sellers Hub? In the past they were easy to find between eBay & PayPal. Now that your payment is routed indirectly there does not seem to be any link...

GSP item delivered to Cincinnati rather than Erlanger for first stage

I've previously purchased a number of items on eBay through the GSP, and for the most part, everything has gone smoothly with all of them. Usually, they get delivered to the Global Shipping Centre in Erlanger, KY, and a few days later, they arrive in...

'Recently viewed' ebay spam

This is apparently an issue not resolved prior to this, posted back in 2016.Ebay is repeatedly sending me email offers to buy items I have **ONLY VIEWED**, NOT WATCHED OR BID.Sending them now every day for a modem I looked at to get a photo reference...

can't ship to Canada but seller is in ebay global shipping program

I am trying to buy a item but can not since I live in Canada. Unfortunately, this seller will not ship this item to QC, Canada. Here is what you can do:Update your shipping address and try again.You can find similar items from another seller.But the ...

Confused about Amazon vs EBay

I notice people say they will exclusively use Amazon to purchase items from now on instead of using EBay. Are these people who only buy new products from actual companies? Are there many used items you can find on Amazon? To me, they are two differen...

eBay will not help me

I made a purchase just over a month ago now, I returned the item back to the seller without receiving it as the address was incorrect. Since then I have been in a battle to get a refund. I have contacted eBay help for a refund and am getting nowhere....

LVNKEP tracking?

I bought an item (unfortunately) through the Global Shipping Program, got 3 different tracking numbers. I went to intelcom because I saw another post that said the most recent type of tracking number (LVNKEB) was correlated with them. I typed my LVNK...

Resolved! Package (From Russia to Canada)

Hey Ebay Friends. I bought an item on April 11th from a seller located in Russia. I am located in Montreal, Canada.The seller shipped the package on April 16th and from the tracking number it was released from the Russian custom on April 21th with th...

Return times lapsing before tracking time

Has anyone else had the problem, when ordering items with long tracking times, (ex, 4-6+ months until latest expected delivery. Or no delivery estimate although with the latter you shouldn't wait six months before asking for refund) that months after...

Unable to track shipping.

It appears as if all the tracking numbers on my purchased items are not responding. I am in Canada and I have about 6 itams that I have purchased, pending delivery. All the items have a tracking number. (They are coming from either India or China.) T...

Combined shipping , half amount Refunded

Hello,On February 28/21 Seller ship 2 Items together in one Package.EBay expected Delivery time was from March 9- March 16.The Items didn't arrive until April 1 , I opened INR case .Ebay Partialy Refunded for both Items. I reach CS , they told me the...

ebay STOP using Global shipping to Canada

I am super frustrated every time the seller will only use Global shipping program. It really makes no sense to me, costs more money and wastes more time and resources shipping to 2 places instead of one. Let's not even go into the environmental issue...

Resolved! Bought something from Singapore (I think), tracking number is Swiss Post, doesn't exist.

I ordered something on March 7 from a vendor that is shown as being in Singapore. On March 11 the first shipping info appears, saying "Tracking number provided" and "Incoming data delivery by the sender, Asendia Singapore". Tracking details shows a S...

What is SquareTrade Protection Plan

I bought an electronic and decide to buy this plan.I thought it is just a warranty so I thought why not?I didn't know that they will ship something to me? What will I get from them?After purchasing the plan. I see some bad reviews about them.I wonder...

Ebay jumping the gun on out for delivery and delivered parcels

I have my third out of country parcel green check marked as out for delivery and delivered when the parcel is still with Canada Post. This happened again yesterday with a purchase from the UK. Both Royal Mail and Canada Post show the item as in trans...

GSP Return due to Prohibited Item

The GSP continues to baffle me. They allow the shipment of items from the US to Canada that are considered prohibited - and then THIS happens (see email I received today, below in quotes). I can understand if the seller is aware, and ships knowing th...

10 22 magazine connector

Beware of seller with cheap plastic VULCAN RUGER 10/22 1022 BX-1 DUAL/TWO MAGAZINE CONNECTOR CONNECT 2 MAGS TOGETHER. This is a cheap plastic made who knows where. Add shows what looks like solid black connector. Received a grey plastic one. Contacte...

Global Shipping Program is TRASH!!!

This global shipping program is the reason i stopped using ebay in the first place, the funny thing is it's not the cost that upsets me as i know all costs before buying but the time to ship something. I won an auction on November 4th/18, paid immedi...

Global Shipping Program

Regarding - Global Shipping Program - Myself and other Canadians that I have talked to will simply NOT BUY from any United States user that is using that program. We search for sellers in Canada or U.S. sellers that do not use the program.

Very bad customer service

I bought an item which doesn't match the discription. I returned to the place it was shipped from. The seller charged me international shipping but he shipped by greyhound without tracking and contacted me on my cell to ask me to pick up the item at ...

Custom fee

Hi, i dont know from when that we have to pay custom fee when i buy stuffs from ebay to Canada. for over 10 years buying stuffs from ebay this is the first time i have to pay custom fee and now i see a lot of sellers putting the note that the price i...

Visa card charged converted PayPal amount.

Hi Guys,I am a Canadian buyer who sometimes finds myself buying items from US sellers.I under

Do Listing Policies require the Condition to be listed so it is sorted in searches?

This is a bit of an irritating one. When listing the options for Condition pull down menu in the category I am searching are "New" "Used: and "-" which shows up as unspecified. There are some sellers abusing the "-" option so that their new items sho...

Resolved! Anybody else finding ebay irrelevant?

I ordered a pump control 18 days ago. It shipped through the global shipping program, which I do know is absolutely horrible and out dated. No idea where it is now but it's late and my shower has no pressure. Contacted seller and received no answer. ...

Resolved! What carrier does the GSP use internationally?

Hi all,I ordered something from the US through GSP and the package left elranger three days ago. I'm assuming they're going to use Canada post and drop it off in Mississauga. It's only an eight hour drive between Erlanger and Mississauga. Does it nor...

Package Held at Customs or Just No Scan?

I made a purchase from the US and the seller is shipping First Class International. But, it seems to be taking longer than the GSP! Never thought I'd say that! It's in the east (originating in VA and going through NY, headed for me in BC) so not sure...

Help!! ebay Global Shipping to Canada from US

I live in Vancouver Canada, I bought my item in 133 USD from ebay and the tracing info says it shipped on Aug. 31. Later on Sunday, Sep 15, I got the message said the shipping carrier, which is Pitney Bowes left me a attempt: "Delivery Attempt - UnDe...

GSP - My Package Was Opened & Repacked in KY

Is it a common occurrence for packages to be opened in the GSP center in KY when they're re-labelled to Canada? It's almost as though they had to open it because there was no apparent customs declaration or value on the sellers package. Only my name ...

GSP, is this a lie: "No additional import charges at delivery!" ?

I'm considering buying an item from a US seller that uses the GSP.The item is around $25CAD, and shipping is $35CAD. The seller is in Montana, I'm in Vancouver. When PB calculates the tax, I assume it is based on $60CAD and not $25. Is this correct? ...