Buyer Central

10 22 magazine connector

Beware of seller with cheap plastic VULCAN RUGER 10/22 1022 BX-1 DUAL/TWO MAGAZINE CONNECTOR CONNECT 2 MAGS TOGETHER. This is a cheap plastic made who knows where. Add shows what looks like solid black connector. Received a grey plastic one. Contacte...

Global Shipping Program is TRASH!!!

This global shipping program is the reason i stopped using ebay in the first place, the funny thing is it's not the cost that upsets me as i know all costs before buying but the time to ship something. I won an auction on November 4th/18, paid immedi...

Global Shipping Program

Regarding - Global Shipping Program - Myself and other Canadians that I have talked to will simply NOT BUY from any United States user that is using that program. We search for sellers in Canada or U.S. sellers that do not use the program.

Very bad customer service

I bought an item which doesn't match the discription. I returned to the place it was shipped from. The seller charged me international shipping but he shipped by greyhound without tracking and contacted me on my cell to ask me to pick up the item at ...

Custom fee

Hi, i dont know from when that we have to pay custom fee when i buy stuffs from ebay to Canada. for over 10 years buying stuffs from ebay this is the first time i have to pay custom fee and now i see a lot of sellers putting the note that the price i...

Visa card charged converted PayPal amount.

Hi Guys,I am a Canadian buyer who sometimes finds myself buying items from US sellers.I under

Do Listing Policies require the Condition to be listed so it is sorted in searches?

This is a bit of an irritating one. When listing the options for Condition pull down menu in the category I am searching are "New" "Used: and "-" which shows up as unspecified. There are some sellers abusing the "-" option so that their new items sho...

Resolved! Anybody else finding ebay irrelevant?

I ordered a pump control 18 days ago. It shipped through the global shipping program, which I do know is absolutely horrible and out dated. No idea where it is now but it's late and my shower has no pressure. Contacted seller and received no answer. ...

Resolved! What carrier does the GSP use internationally?

Hi all,I ordered something from the US through GSP and the package left elranger three days ago. I'm assuming they're going to use Canada post and drop it off in Mississauga. It's only an eight hour drive between Erlanger and Mississauga. Does it nor...

Package Held at Customs or Just No Scan?

I made a purchase from the US and the seller is shipping First Class International. But, it seems to be taking longer than the GSP! Never thought I'd say that! It's in the east (originating in VA and going through NY, headed for me in BC) so not sure...

Help!! ebay Global Shipping to Canada from US

I live in Vancouver Canada, I bought my item in 133 USD from ebay and the tracing info says it shipped on Aug. 31. Later on Sunday, Sep 15, I got the message said the shipping carrier, which is Pitney Bowes left me a attempt: "Delivery Attempt - UnDe...

GSP - My Package Was Opened & Repacked in KY

Is it a common occurrence for packages to be opened in the GSP center in KY when they're re-labelled to Canada? It's almost as though they had to open it because there was no apparent customs declaration or value on the sellers package. Only my name ...

GSP, is this a lie: "No additional import charges at delivery!" ?

I'm considering buying an item from a US seller that uses the GSP.The item is around $25CAD, and shipping is $35CAD. The seller is in Montana, I'm in Vancouver. When PB calculates the tax, I assume it is based on $60CAD and not $25. Is this correct? ...

Return an wrong item after seller accepted return?

Hi everyone, I just received the item I bought from a seller in the US, however the item is completely wrong so I asked for a return and refund. Then the seller approved my request to return and the email said hold tight for my return shipping label....

Did not recive my prurchase but tracking says it was deliverd

How do I retrieve my purchase when tracking says it was delivered but never showed up. I recently made a purchase out of the United States, I followed the tracking daily. The Item Showed up at the facility in Regina Saskatchewan but was never deliver...

Import fees (Having to Pay Twice?!)

I just bought a used item off eBay... It was extra for shipping ($20) - understandable Then there was an extra 'Import Fee' ($30) - What? Now I'm getting a notification from the shipping company that I owe them more money for the import fee ($30) Wha...

GSP Shipping & Import Fees Paid, but not Shipped Through GSP?

I won't know for sure until tracking updates, but I think something I purchased through GSP from the US was shipped USPS first class international instead (even though I was forced to pay for "priority international shipping" and $10 in Import Fees t...

Delivery preferences for GSP program?

So I ordered a package on ebay and I was baffled to find out that Canada Post no longer is the last mile carrier. I used the GSP because only CP had access to open our apartment's main door. Other carriers like Purolator, UPS and fedex cant enter thr...

my command not received on march 4th

I have not received my command on march 4th. The command should have been send mid-february...

Seller cancelled order under false reason

I bid on an item yesterday evening from a seller from Canada (so no GSP involved). I then went to bed, because it was ending in the middle of the night. This morning, I wake up and see that I won (cool, it was a really great deal). Except... a few mi...

Global Shipping Program delay

My item has been sitting at eBay's Global Shipping Center in Erlanger, KY for six days. I'm having some difficulty getting anyone to assist. I e-mailed Pitney Bowes but got an automated response instructing me to get help from eBay. I e-mailed eBay b...

Canada post lost my parcel (but it says delivered)

Hi everyone. I hope someone can advise me on what to do.I bought a camera a few weeks ago. I live in a country house, so all my mail is always delivered to my mailbox (even parcels) - On Feb 15, the parcel was "delivered" to my mailbox (according to ...

Discount Not Applied but Seller Disagrees and is LAX in Shipping Multiple Orders

I Bought some Jewelery from a Seller in India.On the Listing it States: Buy 4 Get 1 FreeWhen I added the 5 Items to the Cart, it did not show any as being Free, nor was any Discount Applied. I was not able to Request a Total From the Seller at Checko...

Beware of faulse adverising.

Item described as "Denon S101 5.1 Channel Home Theater System" is actually a DANON branded item as shown in the picture. This is misleading as Denon is a well known quality product and Danon is a ?

eBay says wait even though item did not ship advise please

I recently purchased a watch, seller is in NY i'm in Ontario Canada. I paid in full within seconds of offer being accepted and item is marked paid on February 5th. For some reason the item is immediatley an estimated delivery of between February 21st...

Disgusted with eBay lately-Difficutly in reaching anyone by phone, and new payment confusion

Hi everyone: I'm venting. Since the pandemic, and even before, eBay has made it nearly impossible for me to reach anyone by phone to ask a question, or resolve an issue. The method of logging, in, going through the help menus (which seem to change ev...

Resolved! Can Canadian Buyers Avoid PayPal US Conversion Fees - Buying from China Sellers?

Just as the Subject Line Asks...I'm in Canada, buying Several Items from China using PayPal.So can I avoid the Conversion Fees - and I'm Wondering if I'm Paying too Much.The Total of Today's Order is $26.91 USUsing PayPal at Check Out it Says $35.45 ...

Tracking Says Delivered, but it's a US Zipcode

I bought a small item that was supposed to be shipped First Class International, but the tracking number was domestic, and now shows as "delivered" to the zipcode 90051 in LA (I'm in BC).I contacted the seller and she said it goes there first before ...

Have not received three items purchased in October from 3 different US sellers using the GSP.

In October I made 3 separate Buy Now purchases from three different sellers in two different US states (California and Texas). Shipping was to BC, Canada. They were old videogames totaling about $165 CAD. All three sellers used the Global Shipping Pr...

Curious about seeking resolution through PayPal.

I need your help to make a decision.I bought a medical instrument(under $20) from a "reputable" seller .The seller sent a wrong item, I contacted him and asked for a refund and was not interested in a replacement, he agreed to his mistake and told me...