Buyer Central

Discount Not Applied but Seller Disagrees and is LAX in Shipping Multiple Orders

I Bought some Jewelery from a Seller in India.On the Listing it States: Buy 4 Get 1 FreeWhen I added the 5 Items to the Cart, it did not show any as being Free, nor was any Discount Applied. I was not able to Request a Total From the Seller at Checko...

Beware of faulse adverising.

Item described as "Denon S101 5.1 Channel Home Theater System" is actually a DANON branded item as shown in the picture. This is misleading as Denon is a well known quality product and Danon is a ?

eBay says wait even though item did not ship advise please

I recently purchased a watch, seller is in NY i'm in Ontario Canada. I paid in full within seconds of offer being accepted and item is marked paid on February 5th. For some reason the item is immediatley an estimated delivery of between February 21st...

Disgusted with eBay lately-Difficutly in reaching anyone by phone, and new payment confusion

Hi everyone: I'm venting. Since the pandemic, and even before, eBay has made it nearly impossible for me to reach anyone by phone to ask a question, or resolve an issue. The method of logging, in, going through the help menus (which seem to change ev...

Resolved! Can Canadian Buyers Avoid PayPal US Conversion Fees - Buying from China Sellers?

Just as the Subject Line Asks...I'm in Canada, buying Several Items from China using PayPal.So can I avoid the Conversion Fees - and I'm Wondering if I'm Paying too Much.The Total of Today's Order is $26.91 USUsing PayPal at Check Out it Says $35.45 ...

Tracking Says Delivered, but it's a US Zipcode

I bought a small item that was supposed to be shipped First Class International, but the tracking number was domestic, and now shows as "delivered" to the zipcode 90051 in LA (I'm in BC).I contacted the seller and she said it goes there first before ...

Have not received three items purchased in October from 3 different US sellers using the GSP.

In October I made 3 separate Buy Now purchases from three different sellers in two different US states (California and Texas). Shipping was to BC, Canada. They were old videogames totaling about $165 CAD. All three sellers used the Global Shipping Pr...

Curious about seeking resolution through PayPal.

I need your help to make a decision.I bought a medical instrument(under $20) from a "reputable" seller .The seller sent a wrong item, I contacted him and asked for a refund and was not interested in a replacement, he agreed to his mistake and told me...

GSP Lost package and can't get help from Pitney Bowes.

Hey Everyone, I'm at a bit of a loss here. On November 30th, I purchased some memory ($275 worth) and had it shipped using GSP. The Seller shipped the item promptly the parcel was received by GSP on Dec 7th.On Dec 8th, parcel was reportedly shipped t...

Lack of refund support

JUst returned a product towitch I was told I would get a refund for , but the seller and ebay are now refusing to honor . **bleep** poor way to do buisness.

US Rate Increases for Shipping

As an F.Y.I only. For anyone planning purchases from US sellers there are currently pending and recent increases for shipping with the assorted US courier systems. Surcharges in certain cases "may" be applicable or be passed on to sellers/and or buye...

stuck on tracking number provided

So I ordered an item on January 18 and it said that the item would come at latest by February 10. But ever since January 31, the item has been stuck in the tracking number provided stage. What does it mean and should I be concerned because honestly I...

Contact seller

Want to contact seller to thank her. However, my name is not ‘Isabelk’ . I cannot find my purchase under that name.

eBay tracking shows delivered but Canada Post shows still in transit

This is a new one on me. Last night eBay tracking shows an antique mustard pot from the UK with a green delivered, but the last point of delivery says Item received at sorting office, not to postal box. Item was not in my postal box. However, when I ...

Spoke and hub delivery-- for those annoyed by GSP

Most shipping services use a spoke and hub delivery system which sends all packages from a wide area to a central point before redirecting them, with all the other packages going in that directions, to the ultimate destination. Here is an example of ...

Resolved! Scamming problem

Currently I just issued a refund on item not received and the seller is trying to stall for as long as possible making up excuses to not give me a refund. Is there anyway to get ebay to step in sooner or do I HAVE to wait until the day where it says ...

EXTRA ECONOMY SHIPPING FROM CHINA

Ive had nothing but problems with this extra economy shipping. i know to expect delays but it seems like it takes forever if it ever does arrive.ill pay extra to have my items / orders to arrive timely and safely. is it alot to ask to have more buyer...

SpeedPak shipping time

I was wondering what is the expected shipping time for SpeedPak from China to Canada currently? Is it still going to be airlifted?

Talking with someone from Canada Post about Missing Package.

Hello All, I was supposed to receive an item that said that it supposed to arrive on January 19th. I did check the shipping details, and the last entry was January 11th in Chicago, Il, in the U.S. I did let the seller know about this a few days ago. ...

Received fake item. What should I do?

Hi, I received in the mail yesterday a fake bag I bought on eBay. I right away initiated a return with the seller and have yet to hear back. What should I do next? I used PayPal and through PayPal my AMEX. Best Regards, John

Seller won't return funds

Hi, I'm getting really frustrated. I ordered a tcheck potency tester and expansion kit and was supposed to receive it at the end of November. I figured things were moving slowly because of covid. I never received products so I started contacting eBay...

What's up with the tracking void after customs cleared?

Iv had a parcel that I bought from America go through GSP sit at "customs cleared" for 3 or so days now. I got a tracking number for Canada Post but it has no info other than the shipper filled out a digital fourm and CP are waiting for the package.W...

wasting time with commodity 5 day auctions

waste of buyers time watching and think they can bid and win an item at 30% off the last price sold.It much better to have one day bids or 10 minute quick auctions. so sellers can quickly sell.ebay gets commissions like 10% and these sellers are eith...

Resolved! eBay auto refunded me for purchase from 0 feedback seller- banned user, item arrived

I saw an auction for old banknotes from from a new 2021 (0) feedback seller. I figured it was slightly suspicious (only the zero feedback) but I figured there's probably lots of Canadians worried now thinking they're old banknotes are worthless, due ...

Recalled items

I contacted a Seller about an item he/she has listed as I think the item has been recalled for safety reasons. The Seller replied that he/she is unsure.The item is a Martha Stewart Tea Kettle that was originally sold by Macy's.The Listing Number is: ...

I haven't received item, and it's from August 2020, so ebay's automated complaint thing doesn't show

Hello, I've already wasted about an hour trying to contact ebay with an email or phone number, and i'm almost giving up.I ordered some seeds August 30, 2020. They were from China, and with economy shipping and covid, I was patient with the fact it wo...

didnt receive full refund for shipping

i received a refund for my item that didnt show , never got my shipping $ money though... total was $34 shipping was $14 so why would i be paying half the total basically for an item that literally didnt show up lol

MP and PP

If a buyer uses PP when the seller is in MP, how do the PP fees get paid?

I tried to contact the seller of an item that I did not receive.

Hello, I know that because of Covid-19, there has been a lot of delayed shipments. I recently did look at my purchase history and I noticed one book that was supposed to arrive on January 19th. However, I have not received it. I looked at the deliver...

UPS to GSP

I have recently reported a wrong item I received!So, I reach out to the seller and my request for a replacement was handled accordingly and days later I was given a UPS tracking number and that the replacement item is on the way .Has been eight days ...