Buyer Central

eBay tracking shows delivered but Canada Post shows still in transit

This is a new one on me. Last night eBay tracking shows an antique mustard pot from the UK with a green delivered, but the last point of delivery says Item received at sorting office, not to postal box. Item was not in my postal box. However, when I ...

Spoke and hub delivery-- for those annoyed by GSP

Most shipping services use a spoke and hub delivery system which sends all packages from a wide area to a central point before redirecting them, with all the other packages going in that directions, to the ultimate destination. Here is an example of ...

Resolved! Scamming problem

Currently I just issued a refund on item not received and the seller is trying to stall for as long as possible making up excuses to not give me a refund. Is there anyway to get ebay to step in sooner or do I HAVE to wait until the day where it says ...

EXTRA ECONOMY SHIPPING FROM CHINA

Ive had nothing but problems with this extra economy shipping. i know to expect delays but it seems like it takes forever if it ever does arrive.ill pay extra to have my items / orders to arrive timely and safely. is it alot to ask to have more buyer...

SpeedPak shipping time

I was wondering what is the expected shipping time for SpeedPak from China to Canada currently? Is it still going to be airlifted?

Talking with someone from Canada Post about Missing Package.

Hello All, I was supposed to receive an item that said that it supposed to arrive on January 19th. I did check the shipping details, and the last entry was January 11th in Chicago, Il, in the U.S. I did let the seller know about this a few days ago. ...

Received fake item. What should I do?

Hi, I received in the mail yesterday a fake bag I bought on eBay. I right away initiated a return with the seller and have yet to hear back. What should I do next? I used PayPal and through PayPal my AMEX. Best Regards, John

Seller won't return funds

Hi, I'm getting really frustrated. I ordered a tcheck potency tester and expansion kit and was supposed to receive it at the end of November. I figured things were moving slowly because of covid. I never received products so I started contacting eBay...

What's up with the tracking void after customs cleared?

Iv had a parcel that I bought from America go through GSP sit at "customs cleared" for 3 or so days now. I got a tracking number for Canada Post but it has no info other than the shipper filled out a digital fourm and CP are waiting for the package.W...

wasting time with commodity 5 day auctions

waste of buyers time watching and think they can bid and win an item at 30% off the last price sold.It much better to have one day bids or 10 minute quick auctions. so sellers can quickly sell.ebay gets commissions like 10% and these sellers are eith...

Resolved! eBay auto refunded me for purchase from 0 feedback seller- banned user, item arrived

I saw an auction for old banknotes from from a new 2021 (0) feedback seller. I figured it was slightly suspicious (only the zero feedback) but I figured there's probably lots of Canadians worried now thinking they're old banknotes are worthless, due ...

Recalled items

I contacted a Seller about an item he/she has listed as I think the item has been recalled for safety reasons. The Seller replied that he/she is unsure.The item is a Martha Stewart Tea Kettle that was originally sold by Macy's.The Listing Number is: ...

I haven't received item, and it's from August 2020, so ebay's automated complaint thing doesn't show

Hello, I've already wasted about an hour trying to contact ebay with an email or phone number, and i'm almost giving up.I ordered some seeds August 30, 2020. They were from China, and with economy shipping and covid, I was patient with the fact it wo...

didnt receive full refund for shipping

i received a refund for my item that didnt show , never got my shipping $ money though... total was $34 shipping was $14 so why would i be paying half the total basically for an item that literally didnt show up lol

MP and PP

If a buyer uses PP when the seller is in MP, how do the PP fees get paid?

I tried to contact the seller of an item that I did not receive.

Hello, I know that because of Covid-19, there has been a lot of delayed shipments. I recently did look at my purchase history and I noticed one book that was supposed to arrive on January 19th. However, I have not received it. I looked at the deliver...

UPS to GSP

I have recently reported a wrong item I received!So, I reach out to the seller and my request for a replacement was handled accordingly and days later I was given a UPS tracking number and that the replacement item is on the way .Has been eight days ...

Concerns About Ebay's Global Shipping Program.

hi, i just purchased a motorola v120 phone that is still sealed and has been since 2003. when i went so check out i found out that it was being shipped through ebay's global shipping center. i am worried that the package might be opened as i have hea...

Resolved! site problems

I cannot access the option ITEM LOCATION on any of the EBAY catagories.

Accepted offer from Seller and noticed that shipping costs increased upon checking out.

The seller of an item I am watching just sent me an offer which I accepted. Upon checking out though, I noticed that GSP shipping costs have increased! The net savings between the Seller discount and shipping cost increase is a whole whopping 2 CENTS...

Purchase from Russia to Canada

Hello Everyone, On November 14 2020, I bought a set of taillights from Russia. All was good until December 11, when it has since been stuck on the "International item has left originating country and is en route to Canada". I have been in constant co...

package stuck in Cincinnati

hi there..i was just wondering if any other people having this issue??? package dosent seem to move from Cincinnati....this will be my last order on ebay..i have better things to do than spend money for things to sit around while DHL sits on their as...

Why does Ebay Shipping have multiple tracking numbers?

So I ordered an item from the US and they sent it Global Shipping. I've noticed that the one item has three different tracking numbers. Two of them say a label was created and awaiting package to be picked up and the third shows it reaching the Globa...

package still in transit - but delivered?

Hi! Is it possible that pitney bowes lost my item? I placed an order in October and waited patiently for it. I'm in Canada and due to covid I figured it would take much longer then usual to receive it. Shipping details show the item as still being in...

Resolved! Expected delivery date unavailable?

I ordered an item from Switzerland(I'm in Canada) on Monday from a 1 feedback seller. He even provided me with a shipping receipt but no tracking info. He shipped the item yesterday. So far, everything is all well and good with no issues aside from t...

Multiple items shipped separately using the same tracking number

Hello everyoneI haven’t ordered from eBay in years but after browsing one evening came across a bunch of dog items that looked amazing . I ended up ordering 5 separate items with an order total of around 80$ CAD but for the items I ordered not a bad ...

China Ebay sellers are defrauded by FCL suppliers of Fanstoys Transformers toys!

Hello to any ebay buyers of Fanstoys Transformers toys!I couldn't find the forum listing for ebay buyers, so I"m posting here in hopes that my post will be moved to the right place. My story:April 14, 2020, I purchased a FansToys Transformers FT10X F...

Seller provided a tracking number that didn’t match up with what they told me.

Okay, so I purchased a item that was almost $600. The seller seemed friendly and seemed to know what they were doing.They told me they would be shipping the item out on Jan. 22nd with priority mail which would likely reach me on the 23-24. I haven’t ...

ebay Bucks - How often do those 5% Bonus days occur?

I looked back and saw there were bonus days around the 2nd last week of the months in Oct around the 21st and Dec.22-24. Not sure what it was in November, if there were even bonus days that month. I thought maybe bonus days would happen again this pa...

Huge scam going on right now!

I was looking at ham radios for sale and seen 2 kenwood 990 models, a yaesu 9000 a yaseu 101dand from sellers that usually sell cat toys and shower curtains with ZERO past sales of electronics.I also looked at other items from 3 or 4 different seller...