Buyer Central

GSP Items arrive after 5 MONTHS !!!!

I had completely given up hope of this package ever arriving. I placed the order on April 8, 2020 with an estimated arrival date if April 23rd. The package was delivered to the GSP centre on April 11th and then .... nothing. The estimated arrival dat...

Coupon expires before Seller invoices Buy

Is there any remedy from eBay when you tried to use a $10 eBay coupon but the Seller didn't invoice the Buyer before the coupon's expiry date? After all, the problem is not Buyer's fault and the coupon is not the Seller's doing.

lifetime warranty is a joke

bought iPhone 6 screen back on May 02, 2020 from this seller, work OK up until last week went to bed and next day screen would not respond at all just black, his ad stated LIFETIME WARRANTY on all parts sold but refuses to replace my screen under a f...

Resolved! What Really Is The Problem eBay, With The Erlanger GSC?

I just got a confirmation that one of my items has shipped out FROM the Erlanger center, and is on it's way to the international destination (my address in Vancouver BC Canada). That item showed up at the center on the 18th of Aug, and the new notifi...

China to Canada not arriving? Ebay has a problem and must step in

Hello fellow Canadian members It is well known that a very large percentage of items bought from China are never received by the Canadian buyers. This is only a problem in Canada, not in the US. It is a widespread problem for the Canadian buyers. The...

Ebay Global Shipping disaster

I purchased an item on Ebay in late April. It still wasn't shipped at all for over 5 days, so I sent an inquiry and then a cancellation request to the seller. The seller confirmed the order cancellation, but it turned out that the item was actually g...

Global Shipping Program sucks

This GSP sucks; delays and impossibility to track packages. I hardly buy from Ebay anymore because of it. Why is Ebay willing to stick with this program ? This only leads to loosing customers... Ebay front office needs to revise their business model....

How long does GSP shipping take?

I ordered a package from the US using ebay's global shipping program, and the timeframe I was given for it's arrival was from July 30th-August 1st. It's already a day late and the last update I got was that it "Shipped from the Global Shipping Center...

No Feedback From Sellers

I don't know if others are experiencing this but over my last 15 ebay purchases I...........(1) have left positive feedback for all(2) have received only 9 feedback ratings from sellersSent messages but no reply.I have been using ebay for over 20 yea...

Has eBay become the Wild West?

I have been on eBay for 20 years, buying and selling. I have 100% positive feedback, and have never once had a problem. Until this year. This year, I have issues with several sellers - items not shipped, problems with returns. The eBay make-right pro...

"Item Not As Described" case opened by the seller !!!!

Here is something I have never seen before. I recently purchased two Starbucks coffee mugs from a seller in Thailand. Upon receiving the items, it was immediately obvious that these were not authentic Starbucks mugs, but rather cheap knock-offs. The ...

Ebay Item Destined for Canada 30 Days sitting at global distribution center Redondo Bch California

I wish someone could help. No matter where I call or message, no response. The item is 34 days in transit and has sat in California since June 20th. Tracking number is ESUS20676359 . Even the vendor has agreed to refund but somehow I have to accept t...

Purchased 12 months of Netflix. It is a fraud ebay denied my request for refund

I purchased 12 months of Netflix. According to the description, the seller is supposed to provide a new account to log in every month for 12 months. After one month, I kept receiving an error message that payment needs to be updated. I found out that...

ebay bug buyer from canada-usa impossible

I can't make an offer to the Item 300935739877. I wanted to buy two of the bushing offer, but Ebay refuse to let me do offer, always telling me the seller doesn't want to send to Canada, but it is wrong, the seller sell to Canada.

Bad seller on e bay

i didnt recive want i paid for tge seller said they were going to make it right and they never did worst seller ever

Can eBay STOP shipping with canada post?

Seriously stop it! Ive been waiting nearly a month now for my item that has arrived from over the boarder may 7th...

Global Shipping Warehouse (Pitney Bowes) delays

Because of Covid-19 delays are really erratic,I have a package that was delivered more than 7 days ago at the GSP Warehouse and still nothing...Is this normal?

I didn't receive my full refund and my case was closed.

I bought some objects and did not receive them as supposed. I mailed the seller which in return he asked for more time (5 days) to resolve the problem.After 10 days the items were not delivered and not getting any response, I wrote the supplier and a...

Resolved! Computer purchase possibly scam relisted?

So, on Saturday, August 1 I bought a used computer at auction, a Macbook Pro 2015. I felt something odd about it as I was the only bidder. The seller displayed 100% feedback but the feedback was quite old. Anyway, it has been three days, and I receiv...

Resolved! Seller from China only shipped 1 item out of the 10 on purchase order

I'm frustrated and disappointed. Too many problems with sellers from China this year. I bid and won 10 items from this seller and paid for them all on one purchased. They only shipped 1 of the 10 items. I'm also expecting another order from this sell...

Resolved! I didn't receive my full refund after my case was closed.

Hi. I was told I was refunded for my eBay item, but the amount doesn't appear on my gift card. I think I may have been refunded on the wrong card number. I may have discarded the card, so I cannot access the funds from my refund. Any way to fix?

PROBLEMS ACCESSING MY EBAY SUMMARY PAGE

tyler@ebay Is anyone having trouble accessing their eBay Summary Page? This is happening on both Internet Explorer and Google Chrome. When I try to go to my eBay Summary page on my selling/buyer account I get this disclaimer: We looked everywhere.Loo...

My item I didn't recieve

I order the skinmate shark oil to the seller and then I email the seller it's because the item is not yet arrived...when I check again the seller and the item in the history they all gone...I already paid the item..but the seller is already deactivat...

Package stuck between Global Shipping Center and Canada Customs

I ordered a package on June 1, it was shipped the next day. It arrived in Kentucky at the GSP on June 8. On June 11 it's showing that it has shipped from the GSP. On June 12, it says "customs cleared." Nothing since then. The last day for delivery is...

Global Shipping Program - What is happening @Erlanger, KY

Packages were delivered to the Erlanger, KY (by USPS and FedEx) a week ago, since then not a pip, no email, nothing, all stuck at that alleged warehouse. Are they closed due to the pandemic?

Seller refused return and can't appeal through Ebay?

Hi, I'm wondering if anyone can help me with how to resolve this. A seller sent me a shrunken wool sweater that is far top small to wear. I have another sweater from the same brand of the same size and laying the shrunken sweater on top of it, it's c...

What's with sellers NOT giving feedback?

When I pay for items in a timely manner and provide accurate shipping information, my job as buyer is done. The seller should give feedback quickly. The buyer, on the other hand, should give feedback after receiving the item. So why am I giving feedb...

seller wants to replace but then dispute time limit will pass

I bought a wireless network card but what I received was a lower model.The seller changed the current ad to say the lower model.The seller offered to send me another one but I have my doubts it'll be the higher model.If I accept this, the time limit ...

Refunded, now I want to pay back

The seller refunded me a little while ago. Item has now shown up. There is no email address anywhere in the paypal transactions. How do I pay the seller back? He just asked me for my email address to send me another invoice, but I don't want to get f...

need tracking number

hi i need the tracking code for my parcel lost it recieve 1 but the other one was suppose to been delvied the the same day but at night need to track it thanks