Buyer Central

Resolved! GSP Item Mistakenly Listed as Delivered, but Returned to Sender

Hi everyone! A while back I bought an item from a buyer in the States who fulfilled via the Global Shipping Program. I received a notice on my door that delivery had been attempted by a local courier, and to pick up the package at a safe drop locatio...

Creepy seller. Not sure what to do.

I recently bought a batch of stamps that were advertised as "peel & stick" so I thought that they were self-adhesive. It turns out that they are glued onto pieces of "peel & stick" papers. Seeing that the seller had included a note with my order that...

purchase from ebay, item didn't arrive 2 months passed, seller refuse to refund

I order something from ebay, 5 weeks passed, nothing show up, contacted seller, was promised to resend item, another 6 weeks passed, still nothing, contacted seller again, request refund, seller said it's more than 2 months so not able to refund. Off...

Stuck in cleared customs

Hi everyone, This is my first ever post in ebay. I bought a motherboard back in Nov 16, 2020, everything was going smoothly until it hit the phase "custom cleared", now to be honest I got a refund, but the seller told me that he didn't block the pack...

Seller yet to reply or ship?

On December 29, 2020, I ordered an item from a seller in the US. Usually the seller ships in 3 business days but it has been past that. In addition, I am supposed to receive it on (12th to 16th) through International Priority Shipping. However, the s...

Resolved! Should I contact the seller or wait to claim?

Long story short. Purchased a box set of cds with a Buy It Now shipped through GSP from the US to Canada. This was on Feb 25. Seller has still not shipped even though I paid immediately with paypal. Should I start asking the seller for the status of ...

Items doesn't arrive after 60 days - Feedback not possible scam?

I read through here and it seems this is becoming common with no answers that I can find. Some sellers in China have 60+ days shipping. They sell low cost items but then never ship them. After waiting the 60 days for the product to arrive you have to...

Resolved! Received refund for item damaged by GSP...but seller says it came out of their account

I bought a speech generating tablet which arrived with a cracked touchscreen after being shipped through the "Global Shipping Program". In the tracking, the package was listed as having undergone a "Special Handling Review" at the GSP centre in Erlan...

Is it possible to Not get a Tracking Number with Canada Post?

I bought a comic book last month from a seller and he sent it out on December 2nd but it never arrived during the dates he estimated it would come by. I filed an ebay request to ask a question ot the seller for a tracking number but he said there was...

GSP Purchase From US to Canada

Hello everyone, So i decided to purchase from a seller in Richmond Virginia (I'm from Winnipeg Manitoba), and i'm not too worried about the seller, but more so towards the GSP part of this order. I probably should've looked into GSP before purchasing...

Shipping

Good day. I’m wondering if anyone else has experienced major shipping delays from Kentucky. My package was shipped from the GSP in Erlanger November 13, destined for Canada. No further tracking available. It’s like the item just vanished. Should I as...

Advanced search returns items that are not relevant

I set up two advanced searches a while ago. They had worked fine for a year or so, but couple of months ago I started getting every day a lot of items that are absolutely not relevant. My searches are pretty specific: "147023 movement" and "147023 cl...

Order cancelled

I was told my order was cancelled because I am " not part of the eBay International Shipping Program" how do I become part of this program. I have had parts shipped from the States before and didn't have any problems, whats up?

Bough a fake GPU / Next Step?

Hi, This week-end a bought a GPU from a seller located in China. I sent the link to my brother who then told me that the items is clearly fake. I made my own research and can confirm myself to that the item is fake. I contacted the seller the same da...

No feedbacks from sellers

I always leave positive feedback to sellers I bought from, but must say that some sellers neglect to post feedbacks to buyers. It is very unpolite.

Buying from UK, but Borders are Closed

Hello, So I purchased a high value item on eBay from a UK seller recently. The seller shipped it via DHL about a week ago.The package has been stuck in Customs this entire time and I just learned from the seller that DHL is having logistics problems....

BC sets out responsibility for delivery of online purchases

When I'm not wasting time here, I waste time on FaceBook.This is my latest discovery. https://www.consumerprotectionbc.ca/2020/12/online-orders-who-is-responsible-when-you-dont-get-your-package/?fbclid=IwAR2hRndYDd3YdFgosztiSSl08vYlk5vopNkQC7CtUxk1g3...

I have sent a Cancellation Request message to my seller, how will I be notified of their reply?

i sent a cancellation request, with the reason being that i don't need the item anymore because i found another item (i'm buying a gift for a friend!). i hope that is a good enough request, because if i have to wait till the item actually delivers to...

this global shipping is the worst system I have ever encountered

shipping tracking numbers stop at the usa border and go no farther no mater what global says ,,worst shipping I have ever encountered

Ebay and Small Claims Court?

Has anyone sued ebay in small claims court? I ordered a part for my car and the seller sent the wrong sized part. My return request was classified as 'Buyer's Remorse' by ebay bots and now I have to pay the return shipping, even though this was not t...

Waiting for a package from UK

I have been waiting on a package from UK that was postedwith tracking on November 12. On November 13 tracking advisedthat the package was being forwarded to the destination country(Canada) from Langley, UK. There has been no updates on the trackingby...

Shill bidding

I have caught a highly reputable seller shell bidding. I have bought several items from this seller. I have reported the seller to EBAY. My question is. Can I recoup any of my money back? The money I over spent trying to win the items. The seller is ...

Refund issues

I have returned a $1200 purchase for being wrong item. eBay gave me a partial refund and i am still owed over $600 I have been told I will receive the remainder of my refund in 24-48 hours, then 3-5days, then 7days, then 10days. I have read a lot onl...

Provincial sales tax in an item purchased from another province.

I was just required to pay BC provincial sales tax on an item from Ontario. This has never happened to me before now. Is this a new practice and is it legal.

Photoshop Comic Fraud

First time post. I purchased a comic in which the condition was very different from the pictures posted. Upon examination of the pictures at extreme closeup you can plainly see the photoshopping that was done to hid the defects. The seller gave a ful...

Seller won't ship to Canada and now open a case against me

So I tried purchase a pattern on eBay that said it ships free. When I went to complete the purchase it said seller won't ship to canada. I rarely us eBay and didn't't know what to do so I left it. Seller emailed me that Didn't complete the purchase. ...

Lost bid, no warning.

Can someone explain what just happened here.I placed a bid on 2 items from 1 seller. When the auction ended I thought I won as neither item increased in price when the timer ran out but was confused as I didn't receive a notification. I looked under ...

Resolved! Left negative feedback to wrong seller

Hello all, I left a negative feedback to the wrong seller. Tried to contact eBay to have it removed but it seems that you can never speak to a real person, only to an automated machine. Even through Twitter they seem to ignore you. To what I could un...

Tracking Number Link Vanished / Disappeared

I recently purchased a Sonic-Fusion. I was checking the tracking every day, because I am hoping it arrives before Christmas. I am in Canada, I ordered it from USA on the 8th. I have been checking tracking every day. Today I go to check and there is s...

.com store with Ebay FEES Invoice in CAD

Is there a way for Ebay to only capture/report the USD fees and not convert? My other reporting tools are looking at the USD SALES price and calculating profits based on the FEES but the fees are in CAD and messing up my calculations. Any suggestions...