Buyer Central

Resolved! Terrible eBay customer service

Hi everyone.Has anyone else here experienced bad customer service from Ebay? Because this was probably my first and last time contacting eBay for any sort of help.A while ago I purchased approx 150USD worth of items from a seller. After waiting for t...

New Ebay international shipping (replacing global shipping program) have killed all deals on ebay

Since new ''Ebay international shipping'' replaced ''global shipping program'', shipping prices have drastically raised and duties/taxes are now unknown since they are charged at delivery (the charges will be way higher then the included duties/taxes...

INR request for an item marked as delivered: Should I ask eBay to step in or let the claim lapse?

A buyer filed an INR request almost two weeks after his item was marked as "Delivered" and then "Picked Up" and claims his package is nowhere to be found (Shipped through Canada Post Expedited, which then became USPS).I re-uploaded the tracking numbe...

Resolved! Seller reneged and cancelled my winning bid/order

I just had a negative experience using eBay where I won a bid and I paid the seller promptly for my order, and he then turns around and emails me that my winning bid was too low (there was no reserve price placed by the seller). He stated unless I ad...

Screwed over on a return

I bought a part for my atv off ebay based on the part number in the listing. When I got it, I realized it didn't fit. When I looked into it, I found the seller listed it with the wrong part number. I started a return with the reason being "didn't fit...

Anyone aware of delivery delays or tracking issues with Canada Post in the GTA?

Bought an item that is being shipped from Mississauga to Toronto, a distance of 18 miles. Shipped Expedited. Was processed at Mississauga facility Friday afternoon. Still there. No updates since Friday. Expected delivery is today, which is definitely...

Suggestion to buyers who make offers

Don't cruise Ebay firing off offers of 20% of asking in the hopes that some sap will give in an let you have it. Most sellers put up items at prices close to what the selling price should be so going below 80% on an offer really is a waste of their t...

saved search results are not displaying in the right format (too large and off screen) when I receiv

When I receive email results of a saved search, it will not display in the correct format on my computer screen. Is off center and difficult to move and then too big for screen.

GST/HST

Purchased an item from the USA coming to Canada and getting charged GST/HST?? Also looks like going to be charged duties on top of that? Doesn’t seem to make sense.

EBay removed sent message category

Hi, I am not sure how to use this forum, or even how to follow a thread, do they notify you when an answer appears?Anyway today I was going through my messages because I had some weird eBay stuff sent to me in my mail. So I went searching for the sen...

Return after 30 days

Hi, I got a product and the seller was not able to resolve the issue, the product needed extra wiring and the seller was not able to send correct wiring, he send once and then again for second time and both wiring were not serving the purpose and had...

EIS Program package "ready for pickup at post office"

Has anyone else faced this? I have an item coming from the US (I'm in Canada) and the tracking shows the following:Available for PickupCAROL STREAM550 FULLERTON AVECAROL STREAM IL 60188-5204M-F 0700-1900; SAT 0800-1400October 1, 2024, 11:59 pmWill an...

If you think eBay is bad, you ain’t seen nothing yet

I know alot of people like to rag on the inefficientcy of eBay, especially as it pertains to Canadian buyers. However, compared to a site like Discogs, eBay is a well oiled machine. At least its platform works. I purchased a CD on Discogs yesterday f...

Postage rates are killing EBay.

The postage situation is getting ridiculous. Postage rates are such that it is rarely worth purchasing any more.Most times, even when purchasing within Canada, the postage is so insanely high, that I cannot justify buying. Some sellers don't help as ...

Shipping Costs Prevent Me From Buying.

There are so many items I am interested in bidding or buying, but when I see the shipping cost I am immediately out of my budget. 30 or 50 Canadian dollars to ship a small item is ridiculous. I used to enjoy shopping on ebay for various collectibles....

Items that are not what they are

So, as someone new to ebay what I find curious is that some items are described as something that they are not - not to say "false" advertising but technically that is what it is. So the story, I bought one item that said it was copper and what I got...

Ebay International Shipping....very nostalgic, since it's like buying on Ebay in the 1990's

So, i took my second venture into using Ebay International Shipping. And....it's not very good. Slow as slow can be. I ordered an item from New York State to be shipped to Toronto. Seller shipped the item lightning quick and it arrived at the EIS shi...

How long does it take to clear Glendale Heights, IL, US and start moving again?

Apparently, my package was out for delivery and delivered Wednesday 7th to some Carol Stream or Glendale Hgts but has since disappeared into some FedEx or ebay wasteland. How long does it take before the package is going to be shipped to me here in C...

Outrageous Shipping Cost to Canada from the USA.

Just a general question.. What is it with the shipping cost out of the USA to Canada... When I was recently looking to purchase a small travel tool kit for my motorcycle, I found two similar kits. Both were being shipped from Pennsylvania. Shipping c...

Never received the item - lost in the mail maybe

So, I am a newbie here on ebay buying things and one thing that happened to me is things being lost in the mail. In the past month 3 items that I bought from ebay one from the USA, one from UK, and one from Canada never arrived. While the items in qu...

Should I open claim for “Not as Described” item?

I ordered 3 scarves that were listed as chiffon made from polyester. When they arrived only 1 scarf had a textile label, which is illegal. The labels clearly says 100% Viscose and The fabric is not chiffon. I contacted seller and asked for a return a...

60 days is not enough time to leave feedback

can we petition to increase this to 90 days perhaps. ?

" May not ship to Canada" even when seller wants to!

The past few months I have noticed most items from the United States now say "May not ship to Canada" whereas before the summer they did NOT. I just bought 6 items from a US seller, but 1 item said "May not ship to Canada" and the sale for the 6 item...

item returned to ebay international hub glendale heights IL

does anyone know what happens to packages returned from CANADA to the new ebay international hub in IL it used to be kentucky now IL do these packages get lost? ? is there a phone number to call to find out their whereabouts?

Item stuck at international shipping hub in UK

So I bought a wiring harness from the UK (item 256594034684) that looks stuck at the international shipping hub. Hasn’t moved in over a month. How would I go about finding out what happened here so I know whether or not ordering another similar item ...

Buying from sellers' in China or Hong Kong

I buy many small items from sellers' in China or Hong Kong. But usually it takes 2 months or more before I get get or might not even get it.Maybe due to being lost with Canada Post in customs when it get over here to Canada ? So after the expectation...

Paquete en glendale

Hola si alguien me puede ayudar ya que leí que. Varios les pasó lo mismoSoy de argentina y hice una compra de EEUU la cual dio vueltas por todos lados y según el seguimiento de DHL dice queMi paquete fue entregado!! En glendale no se a quien ya que n...

Canadian prepaid label from DHL

They keep sending me DHL. How do I get a prepaid UPS or Purolator?

Asendia / UniUni are HORRIBLE for Canadians buying in the US! Solution in the text.

Asendia / UniUni are HORRIBLE for Canadians buying in the US! First of all, the tracking number provided in ebay doesn't work unless you go here https://a1.asendiausa.com/tracking/ Then you get another tracking number. That's right. This company work...

DHL is charging me taxes?! WTH

So I purchased some items from a seller in the US for the whopping sum of 54.15 CAD plus 24.53 USD for shipping through EIS. The parcel goes to the hub, hangs there for more than a week as per usual..., then finally gets moving again through DHL and ...