Buyer Central

EIS Program package "ready for pickup at post office"

Has anyone else faced this? I have an item coming from the US (I'm in Canada) and the tracking shows the following:Available for PickupCAROL STREAM550 FULLERTON AVECAROL STREAM IL 60188-5204M-F 0700-1900; SAT 0800-1400October 1, 2024, 11:59 pmWill an...

If you think eBay is bad, you ain’t seen nothing yet

I know alot of people like to rag on the inefficientcy of eBay, especially as it pertains to Canadian buyers. However, compared to a site like Discogs, eBay is a well oiled machine. At least its platform works. I purchased a CD on Discogs yesterday f...

Postage rates are killing EBay.

The postage situation is getting ridiculous. Postage rates are such that it is rarely worth purchasing any more.Most times, even when purchasing within Canada, the postage is so insanely high, that I cannot justify buying. Some sellers don't help as ...

Shipping Costs Prevent Me From Buying.

There are so many items I am interested in bidding or buying, but when I see the shipping cost I am immediately out of my budget. 30 or 50 Canadian dollars to ship a small item is ridiculous. I used to enjoy shopping on ebay for various collectibles....

Items that are not what they are

So, as someone new to ebay what I find curious is that some items are described as something that they are not - not to say "false" advertising but technically that is what it is. So the story, I bought one item that said it was copper and what I got...

Ebay International Shipping....very nostalgic, since it's like buying on Ebay in the 1990's

So, i took my second venture into using Ebay International Shipping. And....it's not very good. Slow as slow can be. I ordered an item from New York State to be shipped to Toronto. Seller shipped the item lightning quick and it arrived at the EIS shi...

How long does it take to clear Glendale Heights, IL, US and start moving again?

Apparently, my package was out for delivery and delivered Wednesday 7th to some Carol Stream or Glendale Hgts but has since disappeared into some FedEx or ebay wasteland. How long does it take before the package is going to be shipped to me here in C...

Outrageous Shipping Cost to Canada from the USA.

Just a general question.. What is it with the shipping cost out of the USA to Canada... When I was recently looking to purchase a small travel tool kit for my motorcycle, I found two similar kits. Both were being shipped from Pennsylvania. Shipping c...

Never received the item - lost in the mail maybe

So, I am a newbie here on ebay buying things and one thing that happened to me is things being lost in the mail. In the past month 3 items that I bought from ebay one from the USA, one from UK, and one from Canada never arrived. While the items in qu...

Should I open claim for “Not as Described” item?

I ordered 3 scarves that were listed as chiffon made from polyester. When they arrived only 1 scarf had a textile label, which is illegal. The labels clearly says 100% Viscose and The fabric is not chiffon. I contacted seller and asked for a return a...

60 days is not enough time to leave feedback

can we petition to increase this to 90 days perhaps. ?

" May not ship to Canada" even when seller wants to!

The past few months I have noticed most items from the United States now say "May not ship to Canada" whereas before the summer they did NOT. I just bought 6 items from a US seller, but 1 item said "May not ship to Canada" and the sale for the 6 item...

item returned to ebay international hub glendale heights IL

does anyone know what happens to packages returned from CANADA to the new ebay international hub in IL it used to be kentucky now IL do these packages get lost? ? is there a phone number to call to find out their whereabouts?

Item stuck at international shipping hub in UK

So I bought a wiring harness from the UK (item 256594034684) that looks stuck at the international shipping hub. Hasn’t moved in over a month. How would I go about finding out what happened here so I know whether or not ordering another similar item ...

Buying from sellers' in China or Hong Kong

I buy many small items from sellers' in China or Hong Kong. But usually it takes 2 months or more before I get get or might not even get it.Maybe due to being lost with Canada Post in customs when it get over here to Canada ? So after the expectation...

Paquete en glendale

Hola si alguien me puede ayudar ya que leí que. Varios les pasó lo mismoSoy de argentina y hice una compra de EEUU la cual dio vueltas por todos lados y según el seguimiento de DHL dice queMi paquete fue entregado!! En glendale no se a quien ya que n...

Canadian prepaid label from DHL

They keep sending me DHL. How do I get a prepaid UPS or Purolator?

Asendia / UniUni are HORRIBLE for Canadians buying in the US! Solution in the text.

Asendia / UniUni are HORRIBLE for Canadians buying in the US! First of all, the tracking number provided in ebay doesn't work unless you go here https://a1.asendiausa.com/tracking/ Then you get another tracking number. That's right. This company work...

DHL is charging me taxes?! WTH

So I purchased some items from a seller in the US for the whopping sum of 54.15 CAD plus 24.53 USD for shipping through EIS. The parcel goes to the hub, hangs there for more than a week as per usual..., then finally gets moving again through DHL and ...

Missing item - eBay not helping

Ok I need help. I placed my first ever eBay purchase on 08/07 for $318.53usd ($451.93cad was charged on my credit card). The description stated I would receive the item with charger and cable. I received the item on 08/21 (and paid $99.21 in duties)....

Another Global Shipping Problem

Global leaves a lot to be desired .Extra Charges / Longer WaitsNow the tracking does not update . Item has been in transit for 14 days with no update . I encourage USA sellers to ship directly to Canada . I no longer will buy from sellers using Globa...

USA to Canada. Ebay is overcharging HST to Canadian buyers

Hello, Long time happy eBayer here but eBay checkout is sometimes incorrectly charging HST on shipping when goods are sent from the USA to Canada via Ebay International Shipping (EIS). Over the coming days, if allowable, I'll post a few examples (scr...

Resolved! Item stuck at ebay shipping hub Carol Stream Illinois

Hello. I am in Canada and purchased item from US seller in mid-March. According to tracking, it got to the ebay shipping hub. Now two weeks passed and It STILL is there!! No change in status. I cannot reach anyone on ebay in person. Always directed t...

What is delivered left with individual glendale heights il 60139?

I was looking location tracking and my item was in glendale heights il 60139 delivered by individual . Im living in South Korea. plz help me. seller didnt reply my message

Received wrong item and got a refund; seller sent a right item afterwards. How to pay seller now?

I made a purchase and the item I received was not the one I ordered. So I initiated a return, sent the item back and got a refund. The seller sent the right item anyways which I received a few days after getting the refund. I now have the item I have...

Resolved! ASL instead of Canada Post and see through mailers

I thought I posted this yesterday but can't find it. I am in Canada, my purchases cross the U.S. border and is then delivered by Canada Post. Not anymore. Ebay is using ASL Precision (division of DHL) to do this. Does anyone know why?? Is it cheaper ...

Item bought supposed to ship USPS Ground Advantage switched to EBay International after sale

I bought an item from the USA. The listing said it was being shipped through USPS (USPS Ground Advantage). Tracking was provided BUT the shipment was from the seller to Illinois (eBay's international shipping hub). I contacted the seller who told he ...

Options for Writing to EBay?

A seller in China sold me a counterfeit product. When I pointed out that the product was counterfeit, he acknowledged in writing that it was not OEM as the title said it was.So I wrote a review about the seller, help make others aware that he sells c...

Resolved! EBay International Shipping Commercial Invoice Error

I'm located in Canada and I recently purchased a vintage American made sterling article from a seller in the US that was routed through the ebay international shipping program (not GSP). I received a notification from DHL that import taxes and duties...

Hates. Oil Paintings.

Dear America. No, your oil painting isn't worth thousands! I'm really sick of the way things are going in the art category. People, especially in America are taking the **bleep**.1. Over charging. Charging ridiculous sums for even the most awful pain...