Buyer Central

coupon

I got a ebay 10% coupon for a purchase. Fine print isCoupon does not apply to auction-style listings or purchases made through the Best Offer feature.what the heck is it for, if not auction or BIN ?

I purchased an item a month ago. It shows that the item was shipped. But the seller says the item hasn't been shipped yet. I want a refund and the seller tells me to refund through eaby's system. When I click refund, ebay tells me to wait until the l...

Chinese sellers have suspended shipping to Canada, May 2020

Chinese sellers have stopped shipping to Canada now, at least in the category I buy from. Early on in the COVID crisis I spoke to a number of Ebay reps and expressed my concern over why Ebay wasn't extending the refund request window from 30 days to ...

Resolved! Question about A Seller Requested Order Cancel

Good Day, I just had an issue as a buyer which as not happened to me before and I'm not sure how to proceed. I purchased 5 items (auction items) from a seller. Once the auctions had ended for all of the items I submitted a single order to pay for the...

ebay Canada gift card online?

Where I can buy ebay Canada gift card by online???? Outside ebay.ca, ebay.com and Paypal.com

Royal Mail To Canada

Hello, I have a tracked with signature package ( I realize Canada Post is not taking signatures) that wasposted in UK on April 15. Two weeks later on April 30 the tracking said the item was handedover to an International Partner and was leaving the U...

buying

I have and many others i know will be moving on to another buying platform.Delivery times are just way too long.way back when things were good but not now for a long time.

Resolved! Upper Deck Young Guns Auston Matthews Reprint Cards

Have been looking for an Upper Deck Auston Matthews Young Guns rookie card and noticed that there are reprints up for auction. When I looked at the scans there was nothing on the cards that indicated them as being reprints. Has anyone else knowledge ...

Several shipments from China cancelled

Anybody have the same experience? I buy and sell used camera gear and often get hoods, caps, cables and replacement parts from Asia. 4 or 5 of such small shipments have recently been cancelled, "because of Covid19, the shipper does no longer ship to ...

Resolved! making a claim

How many days do I have to make a claim on PayPal?

ebay Seller

Has anyone been scammed by this seller. On March 9th 2020 I had ordered a new transformer "X-Transbots MX-12A Gravestone. Later that same month I received an tiny size lego man which is not the item that was described. I can't locate this seller to r...

Resolved! Restriction

I tried to purchase disinfectant spray from USA and I get error message this item cannot be shipped due to restriction, even though ebay says this item can be shipped to Canada? What is causing the error

Late arrival/item not recieved likely due to covid 19

Hi there,I was wondering what's been some people's experience/ average delays with buying items that are shipped from overseas? I've ordered a UK imported game on March 30th that was estimated to arrive latest by May 4th, but well it obviously hasn't...

Help

I'm new to eBay no clue what I'm doing so hopefully someone can help me cuz I'm stressed than that I somehow ended up with more than one account I ordered two items but yet there is four different withdrawals from my account how do I get in touch wit...

item not received / feedback

Just have to say , why is it most of the time ebay buyers with feedback '' 0 - 10 '' always seem to send you a email saying they didn't receive there item , or haven't purchased a item off ebay for 3 - 6 months and purchase a item from you and guess ...

Confirmation email contains few order details.

I ordered a micro USB connector. At the time of ordering there were a variety of lengths, colours, types and target devices - four selections. I carefully kept the order confirmation messages from eBay. When the item arrived it was the wrong type of ...

Error

I have purchased a product from a seller. But now it does not show the page and gives me an error. I'm assuming this is because eBay removed the product. The money has not been taken out of my account yet but it says "pending". Will I still receive m...

Seller sent refund as payment from different PayPal account instead of using refund link

I opened a dispute after I didn't receive an item from a Feb.10 purchase and the seller is no longer a registered user. The seller contacted me and said they would refund. Instead of using the refund link on the PayPal transaction they sent a payment...

Are PayPal Claims Taking Longer Than Usual?

A friend of mine got scammed and i advised her to file an Item Not Received dispute. She did, the seller provided a fake tracking number, which she already advised as fake in the initial dispute, and the escalated claim has been sitting for nearly 10...

Possible Fraud "Delivered to address other than recipient"

Hello all. I recently made a purchase and I'm fairly certain at this point I've been had. I purchased a Honda Inverter Generator from a Canadian seller (I'm also Canadian). No cross border shipping, just Fedex Express Shipping. I paid with Paypal rig...

PayPal and eBay Buyer protection is a Joke

Item not received, eBay and PayPal protection it seems like a Joke I ordered the item on eBay from China 100 Days ago and seller never ship the item, eBay won't let me open a dispute with a bunch of Error, so I contacted PayPal and I opened a dispute...

Sellers using shipping fees to profit on items in auction

I want to buy a stick of ram that costs about $130 on amazon, but I found an offer in auction for only $0.15 which got me excited. This excitement was short lived after I investigated the ridiculous cheap price that wouldn't even be offered if the it...

Saved searches being redirected to the wrong ebay website

I save my searches on the US website, I am in Canada but I HATE ebay.ca I don't want to search on it.I save my searches on the UK website, the USA website, etc.The UK website, I have no problem with the emails sent, they redirect me on the correct (U...

Resolved! Has ANYONE had any dealings yet with a new Canadian eBay seller

A brand new seller has just popped up on eBay located (so he says) in Toronto, Ontario, with a ZERO feedback record and over 430 very different items in dozens of very different categories... each with very unusual and contradictory photos, ambiguous...

Deleted items

I recently had several items I'd purchased get removed by eBay, it's happened before but these ones were in a string of items I'd purchased the main problem is I've no idea what they are and how I'm supposed to tell if the items arrive or not I canno...

ebay has done it again with the global shipping

Well the ripoff is in full swing now. We also sell on dot com from our USA address with an actual American account. On may 1 ebay turned on the global shipping program for every USA seller without telling anyone AGAIN.... It is all over the US boards...

I accidentally asked for wrong refund amount - Can I refuse?

I accidentally asked for the wrong amount to the sellerHe accepted the amount to refundCan I refuse the refund and do it again?

Wanting to cancel purchase with seller and be refunded, seller non-communicative

one week ago today, on April 24th, i bought an item from a seller and it has yet to be shipped yet. since then i have sent the seller a number of messages, none of which have been answered. the first two messages, sent on the day i made the purchase ...

Resolved! Scammed on Ebay - what can I do....

I was a victim of being scammed by a savvy seller who knew how to work the eBay system.I did my best to notify eBay several times but eBay tell me to wait. So I would and the seller would always know how to close disputes. Bought the item which was t...

I'm frustrated how seller don't look at message ever day

I bought an item from eBay. I got a tracking number after a day of purchase, but the tracking number doesn't work. I wait until their description saying We will ship 5 -7 business day so I wait. The tracking number still doesn't work. I ask the selle...