Buyer Central

$5 off ebay coupons never work

Every few weeks I've been getting emails from ebay with these $5 coupon codesI've tried a few times and they never workI always get this:"Looks like that's the wrong code. Please double-check and try again." Here's my code, I'm so fed up with this. H...

covid-19 = lazy sellers

I ordered 6 items from separate sellers over a week ago, pricing between $100-$400 for each item. Of those 6 items only two have been sent. Two of them didn't even create a shipping label until yesterday...Whats so difficult?

Private Offer doesn't display accept button

A seller sent me a private offer. The only options I have are a "Review Offer" button and a "View Item" button.There is not button to accept the offer. When I click on either Review or View it takes me to the same page, which is the initial item's pa...

Canada Post: Shipments from and within Canada could be delayed

I've seen one package that took 12 DAYS to go from Toronto to a Toronto suburb. But mostly, I presume this will also apply to packages shipped to America and Western Europe. From BBC website:Stuck at home amid the virus outbreak, many Canadians are t...

Is international shipping still happening during the lockdown?

If you risk being an el cheapo right now and buy cheap stuff from China and other parts of East Asia, will you receive it or will it get stuck at the border customs?

Outstanding seller

I just purchased a used Microsoft Surface Pro 3 from a Candian seller on ebay.The price was outstanding. I was amazed when receiving the well boxed item just how excellent the quality was.It was like new really. I don't know what eBay's policy is on ...

Ive fallen into the twilight zone here. I need some help.

So recently my ebay account was restricted, ive held this account since 1998. I buy mundane stuff like bike parts, spare electronic parts to fix my various things. Im not buying rocket launchers, military stuff or anything that could even remotely be...

The tracking number provided from the Seller does not work.

First, the problem is that I choose the Economy International Shipping, but it ended up with EMS.Also, the tracking number does not work at all. I went to various tracking website, most of them cannot find the parcel. I already contact the seller, wa...

Global Shipping Calculator

I'm seeing an option in my watched items to calculate the shipping. The sellers are using Global Shipping and have their own rates which are much higher. Which are correct?Example of what I'm seeing.Item for Sale $300Shipping $100Calculated Shipping ...

What's the deal with shipping charges? Listing says free but at checkout it's showing $30-50 US

Trying to buy an xbox controller but every listing hits me with these enormous shipping fees. What is this **bleep**?

The 60 day limit on feedback is not long enough

The 60 day feedback limit is not long enough ,as ,products coming from china take much longer to arrive,and I have no option to send feedback .please change the time limit to a minimum of 90 days and lets see if that would do the trick. thanksBodobic...

A way to determine if shipping method is available (during covid19)

I've been browsing listings on ebay and shortly before the virus began, I ordered a product from near china, paid the seller told me the border wouldn't allow the item to go through and the seller believed it was because of covid19. Luckily I cancell...

Ebay code doesn't work?

Starting last night and even today whenever I go to ebay.ca there's a giant banner that tells me I can enjoy my next discovery with XXXXXXX (I'm not sure if I'm allowed to post the code here or not) and save $5 off $10 purchase, however it doesn't wo...

Am I Being Scammed?

Hello Everybody, I could use the advice of somebody with more experience and expertise with eBay than myself. Friday I bought this product: https://www.ebay.ca/itm/Kirkland-Minoxidil-5-Extra-Strength-12mo-Supply-Mens-Hair-Loss-Treatment-/264693370581...

Return policynot honored

The item was supposed to fit my vehicle and I checked and it was confirmed on the seller's check but id did not fit. Compatibility To confirm that this part fits your vehicle, please choose a vehicle from the "My Garage" list OR enter your vehicle’s ...

How would your resolve this issue with border closed?

I bought a stereo receiver from an American seller that only shipped to the USA. Luckily I live close to the border so I arranged for the pickup in the USA just before the border closed. As an aside, the seller forgot to ship the parcel in the first ...

Seller provided incorrect tracking number, now tracking says 'delivered' & eBay refuse to open case

Long story short, - My item has not arrived- Seller has provided an incorrect tracking number (has a different name and address after a bit of digging with my local post office)- Seller not responding to my messages to provide a correct tracking numb...

Digitnow135

Has anyone bought a Digitnow135 Scanner from seller in China ? They say that the item ships from Canada, and I want to confirm their shipping address, in case a return is required.

Hair locks of the Beatles, Elvis and Marilyn Monroe

In 2017 I bought a few "hair locks" that he was auctioning. I contacted seller and asked him where he obtained these and just how many of them did he have to sell? (as I was getting worried about their authenticity) He told me that he had inherited h...

i cant get refund and ebay with no help，how can i get my refund back?

i cant get refund and ebay with no help，how can i get my refund back? i try so many times but can not get touch with seller,and this guy have recieved return item more than 10day! Here's what happened Mar 03 You added tracking details Carrier CPC Tra...

Resolved! Package seems stuck somewhere

So i bought a hearing aid accesory. No duties for item. Paid using GPS. I was able to track it via pitney bowes. Then track it to asendia then track it to usps. But thats where it gets glitchy. Usps since march 31st says shipping received, acceptance...

Lost trust in Ebay

Hi, events surrounding a recent transaction have made me lose trust in Ebay. Here are the details:On March 3, I placed a bid on an item from a seller in Germany after checking the shipping cost to Canada. I won the item and paid with Paypal. The next...

Removed

I noticed my order was removed from my account and then the price inflated to $500I noticed a lot of conspiracy to sell junk and forcing people to not have optionsI hope a third party opens a siteTheres $42 3d printers but the group in toronto are sa...

Shipping

How do I switch from box delivery to letter delivery.

Shipping cost problem

My buyer keeps having a problem.It keeps saying "Seller didn't include shipping cost to your location".I was wondering how to fix this.

different return address

Hi there I just Bought an item that it doesn't fit I was in a rush to buy it that overlooked the thread sizeI did contact the seller a couple of days ago ,but no answernow want to return the packageTHAT WAS SHIPPED FROM " MISSISSAGUA" A LOCATION 45 K...

No response from seller

I've paid for a laptop on march 18th and have had no response from the seller despite numerous attempts to contact. since I did not hear back, i requested the seller to cancel but again no response. I tried to cancel on ebay but it says you have alre...

I am wanting to purchase and item and it has global shipping can anybody explain.

I am wanting to purchase an item from the US for $129.99 US . Normally I have things shipped to the US, but that's not happening, so to Canada:Shipping: $19.17 International Priority Shipping to Canada via the Global Shipping Program. Any idea what m...

Resolved! Buying

Won few weeks ago 3 items , I am being waiting for the seller to add shipping fees on the invoice. Contacted him today to found out that one of the items I won he doesn't ship to Canada, and he sold it to someone else. One of the others too it's glas...

Success buying long term pre-orders on ebay?

Anyone have success buying a pre-order on ebay for an item that won't ship for a month+ out? I unfortunately made such a purchase without educating myself properly on the ebay and paypal buyer protection rules. The item I purchased actually wasn't go...