Buyer Central

item seems to have cheap shipping fees. Texas to canada

No additional import charges at delivery!This item will be shipped through the Global Shipping Program and includes international tracking.Shipping:US $16.93 (approx. C $22.34) International Priority Shipping to Canada |Item location:Stafford, Texas,...

Item not shipped from Calgary but from China

I ordered a shaving set as the seller indicated the item was being shipped from Calgary. Free shipping. I paid several dollars more as I did not wish to order the same item shipped from China. I now find that the item is in fact being shipped from Ch...

Canadians! How was your experience buying from outside of Canada?

This thread is for Canadians to share your experience buying from outside of Canada so that other Canadians have an idea of what to expect. Answer these questions: 1) Did the seller use the Global Shipping Program (GSP)? a) YES- were there any proble...

Incoming package from India and tariffs

I won an item that's coming from Mumbai, India. Looking at the tracking I see this: Delivery office CanadaTariff 182.00 What is this tariff? The item only cost $26 CAD. Am I going to have to pay $182 in import duties/taxes/tariffs?

Received an empty parcel after purchasing Apple Watch via GSP

I am the purchaser. How screw am I? I bought an Apple Watch from a seller who uses the Global Shipping Program.Package was delivered, but inside only contained the charger, charging brick and one of the bands, no Apple Watch. What should I do next? I...

Could not by anything

Tried to buy several items and got stuck in some sort of loop where it would not take my payment info... no debit/credit card would work. Lost out on many items in the past week, and now will cost hundreds of dollars more for similar items... confirm...

trying to make a purchase via ebay checkout page but I'm stuck in a loop Security measure page

Am I the only one to be stuck in a loop asking for security code when make a purchase in the ebay checkout page ? I have tried contacting ebay customer support and they don'T understand the issue and have only been able to point me to my account sett...

REFUND TIME LINE

@sh-8024This was attached to a ZOMBIE THREAD which was closed.The problem with zombie threads is that the information may be out of date or incorrect. Reposting here to allow advice on a tricky problem. sh-8024 Re: Refund time line?in reply to konami...

Resolved! Refund time line?

Paid with a Visa Debit Card, and the seller refunded me due to an INR claim I had. How long do these things take to show up in your balance? Cheers!

GLOBAL SHIPPING PROGRAM

Does eBay understand that some buyers would like to decide whether or not their purchases are shipped via the Global Shipping program or via regular mail ? I recently won an auction and the difference between shipping via Royal Mail and shipping via ...

Resolved! Contacting Seller directly by Phone

If a Seller does not respond to messages after an item has been delivered, is it against the rules to contact them directly by phone even if the Seller has opted not to share their phone number on EBay ? In this instance, I can easily find the Seller...

Canadian Ebay seller keeps my scarf

A canadian seller got my scarf accidentally from another seller from usa. This woman keept my scarf and does not want to return to me or original seller. This seller from usa lost her case, because she did mistakes on ebay. she does not understand eb...

Sellers seem never mailed item, use delay tactics to avoid my claim

Hi there, I have been buying from eBay for some years and this is my first post.I have been buying mostly from sellers from China and since I live in Canada I understand that the time for items to arrive by mail is long. Generally it took about one m...

Chanel Sweater authentic? Collection?

Hi everyone! I was wondering if anyone has expertise in authenticating Chanel ready to wear/couture? I purchased this sweater recently but am unable to find what collection its from online. Can anyone tell from the tag? Thank you so much! Grace

New to ebay

Hello vets. I would like to know if there is a method of scamming at the moment through letter mails. For example this guy messaged me saying that if he wins both auction can I change the delivery through letter mail. I'm scared that he will try and ...

My Pruduct Review Vanished After One Day

I bought two gas caps for my chainsaw but both leaked no matter what I tried. Seller made a full refund and I gave him a positive rating. I appeared to be the first to review the product giving it a single star. It was posted but a couple of days lat...

Stag Handled Knives will not ship to Canada with GSP

First of all, I no longer buy any item from a seller subscribes to the Global ShippingProgram. The added fees sometimes make the item no longer a bargain and withthe item being shipped across the USA, instead of direct to Canada, add to a longerwait ...

anyone else had problem with the seller

am having a problem with the seller ordered an ornament that was to play music got it and doesn't work, offered me $3.00 not what I paid, and told me to just use it the way it is... not what he promised not what I expected, very upsetting

Your Services Sucks!!!!!!!!!!!!!!1

I want to generate a ticket for the dealer. I placed an order for four stones worth $25.56 on March 22, 2019, and the estimated delivery was April 15, 2019 - June 5, 2019. I wonder which courier takes two and a half months for delivery, and I gave th...

Do you trust ebay rating?

I have been ripped off by a seller, now he has my item returned to him 3 weeks ago, and that cost me additional $8 bucks, he did not refund me yet! I left a negative feedback 10 days ago, believe it or not: the negative feedback still doesn't show, a...

false advertising

Why are sellers allowed to say item is located and ships from Canada but is actually located and ships from China?

What went wrong? I never got purchase eBay denied refund.

I'm in a pickle:- Bought some shoes- Purolator NEVER attempted delivery(Confirmed by security cam review)(Have letter from our concierge/security)- Purolator NEVER contacted me- Purolator returned to eBayBut:- eBay says it WAS delivered and denied my...

Heads Up!....Global Shipping Program no longer displays import charges..

In the item description, the GSP no longer shows import charges, just the shipping cost. The buyer won't know he's going to be charged import charges, which are often way higher than they should be, until after he/she has bought. Expect some angry bu...

This is weird.

I was interested in bidding on a necklace that a seller has and wanted to see what else they have for sale. I have an address in the states and it is set up to ship there so there is no issue with shipping.I had it in my watch list so I clicked on th...

Getting details on receipts about the paid import duties

Hello Everyone, I am just wondering if when importing and automatically charged for import duties for a purchase on Ebay. Is Ebay providing a detailed receipt of the payment?As a business owner in Canada, it would be quite useful to have the billing ...

FAKE ADVERTISING

international border crossings....WE SHOULD NOT HAVE TO WORRY ABOUT DUTIES & HAVING OUR GOODS CONFISCATED AT THE BORDER!!!! WE NEVER HAVE PROBLEMS WITH AMAZON.CA!!! WHY IS THAT??? i'M REALLY GETTING TIRED OF ebay.ca GIVING US SO MUCH HASSLE TO PLACE ...

Import charges are 0$$ with GSP????

So I won a dress on auction that costs 51$ usd. It tells me it will get mailed through GSP for 33$ usd and when I go to checkout it tells me imports are 0$ (????) it never happened to me for any purchase above 20$... is the system lagging? What happe...

Cant pay

Hi I cant pay for : https://www.ebay.ca/itm/174002828800?ul_noapp=true https://pay.ebay.ca/rxo?action=view&sessionid=1199001032016 may be some one can explain why ....Thank`s

Returning item but won’t get back GSP fees

I bought a dyson vaccum through a buyer from USA (I’m in Canada). Had to pay $160 USD for item and $49.87 to GSP.Package arrived at my door and e item wasn’t new but used. Opened a case and won a refund . Long story short I was refunded today $160 bu...

USPS First Class Package from USA to Canada - last tracking update 2 weeks ago

Hoping for some guidance here. Ordered a package from the US to Canada. Tracking was being updated regularly then 16 days ago the last update was "in transit to next facility". Checking the CanadaPost website shows that they are still waiting for the...