Buyer Central

Item listed in USD, trying to pay for it using American Credit Card but EBay not accepting?

Hi everyone, I'm in Canada but have a credit card in USD from the States as I travel there often. The item I want to pay for was listed in USD, so I figured I'd pay with an American credit card in USD. I go about entering in the information, making s...

Resolved! Tracking starting with “SYBA” doesn’t give real informations

So I purchased a bunch of items on eBay from China last month, most of them (9) have tracking number starting with “SYBA”, they seems to point out to “SunYou” when looking online and is the only carrier that return any information with tracking websi...

Items on Ebay.ca dont ship to Canada

i have searched many items on ebay canada,why is there so many listings on ebay Canada that dont even ship to Canada? very frustrating when you find what your looking for and find out the seller does not ship to Canada,I do see why its even on Ebay C...

Advice is needed about US to Canada shipment via Global Shipping Center

Hi AllRecently I've purchased an item (quite expensive DSLR camera). It was tracking fine for a couple of days until weird things started. Four days in a row (Jul 28 - Jul 31, 2019) USPS would send automated messages "In Transit - In Transit to Next ...

Questions about shipment from USA to Canada

Hello all.Unsure if I made thread in correct section of forum but hopefully some helpful advice would be nice...Ordered eyeglasses from L.A. to be sent to me in Canada (via GSP) and still stuck (says delivered) to Cincinnati, OH on Thursday July 25 a...

watch not working good

i want to send the watch back it not working do i send it cod to e bay

Ebay.ca not shipping to Canada?

Over the years Ive slowed down on purchases on ebay for one reason. Shipping. USA has a problem shipping to Canada. So I've been using the ebay.ca site so I can stay away from the headaches. But I'm still getting messages that these sellers do not sh...

Item on e-bay not available, but still listed by seller

I ordered this item from E-bay from seller in China-"Dual USB 12V-24V 3.6A Mobile Phone Car Charger Adapter LED Display Fast Charging"It is the listing with description Condition: Open box After a few business days I didn't get any message from E-bay...

Package from China to Canada

I have bought parts from a seller in China before and was very pleased. The package arrived within 3 - 4 weeks I believe and I had no problems. I paid around $65 for the part but had to pay no customs. I ordered a package from the same seller in Chin...

Seller won't refund return postage as promised. Help.

Hi. I bought a used game from a seller. The game should contain 2 discs but he only sent me one, so I couldn’t play it. (The game was listed as “complete”.) I asked for a refund and the seller asked me to return the game to him. I asked him if he’s g...

Resolved! EBAY FIX THE HIDE ORDER FEATURE

Can someone tell me when EBAY is planning on fixing the HIDE Order feature I have so many orders that I have already paid for and would like to use the hide feature and cannot.

Seller refuses to give refund

Im having a big problem with a seller. I ordered 3 of the same item and they were supposed to of arrived by May 31. Shortly after this I went to my Purchase History, clicked on "more actions" for each item, and clicked "I did not recieve my item" and...

About Import Fees

My uncle bought for me a laptop, he lives in USA but he paid with Canadian dollars.Of course he paid the import and shipping fees so, does this mean I don't need to pay nothing else when it arrives?Thanks.

Open box or Open box condition

A lot of time when I see items I like to buy. I see it says Open box or Open box condition. Are these items actually brand new, refurbished, used or what ? Because I see some exactly the items which condition says " New " are a lot more expensive. Is...

Is anyone else having major troubles with receiving items?

I pretty regularly buy a bunch of stuff mostly from Asia, and I would say approximately 70% of the stuff I order off eBay never arrives. On top of that, some stuff ordered may 1 says the arrival will be in aug? I have had some items that their expect...

Uneasy to return a refund to the seller.

Bought a few hobby knife blades , did not received them way passed the due date, got a quick refund, Yesterday the order finally arrived after 2 months, messaged the seller and asked for a proper email address that's recognized by PayPal in order to ...

Resolved! seller dispute

I ordered an item from someone who charged me her fee for paypal. I didn't know about this extra charge till I received my credit card bill. I sent her a msg about the extra charge & she admitted to me that she charged me for her fee. I don't have pa...

Any way for Canadian's to aviod US taxes when using US PO box

Hi, Due to the high cost of shipping (or no available shipping) to Canada I often ship to a US address. I then drive to the US and pick up my packages. I recently found out about the changes to US tax law and was wondering if there is some way to obt...

To pay using PayPal or credit card, you must live in the same country as the seller? second try.

Why tyler closed the original thread is beyond me. The question is valid, had not been answered, there was no outdated information, and I believe ebay knows why. I tried to buy an item from a seller who did NOT use the GSP, it was on their site that ...

Resolved! Why are these sellers allowed on eBay!!!

Wow, what an experience. In all the time I have spent on eBay I have never had such a bad experience as I have had in the last 2 weeks in dealing with Chinese sellers. I have purchased from Chinese sellers before but with little problems. It seems to...

Ebay site problems? Or am I the only on this is happening too?

I have this problem with my purchase history. Not all items but alot of my item that I have not received and I have to ask for a refund. I normally go through summery contact seller. But when I do this that item I got a refund is now no longer on my ...

Contact information

It's been a long while since I used that feature here (to get contact information):https://www.ebay.ca/sch/ebayadvsearch?_sofindtype=9 But when I try it, it says "This feature has been deprecated" How can I contact the seller I bought from now? He ju...

seller want me to pay for shipment after he makes mistake with label

i buy a motorola cp200 radio and the seller made a mistake and print the wrongaddress on the label and he send me a message to let me know but he want me tonow pay for shipping to canada he wont ship my item. now i am afraid that because i said no he...

Venting - what is wrong with sellers these days?

About 2 weeks ago, an item I was interested in was on sale. Long story short, I was not able to buy before the sale ended. When I was OK to buy, I contacted the seller and asked if he would accept an offer. He said yes, depending on the price. I repl...

seller sent cardboard

Seller sent me empty toilet paper rolls instead of the $60 backdrops I purchased.

Resolved! How you report a seller for scamming without calling in?

Hi, I was was wondering if there's any reliable way to report a scammer seller using what's available on the site. This specific scammer has multiple accounts all made a couple of years ago and he doesn't seem to get the message that he'll be reporte...

Help; Item says it was delivered.

I bought an item from the US that was supposed to be delivered to Toronto, Ontario, Canada. I used the Global Shipping Program, and waited patiently and tracked my item as it traveled, until finally it said it was delivered on my front porch, a few d...

Why am I still paying import fees on USA made vintage items that are way under the $150 limit?

Canadians Shopping Online Get New $150 Duty-Free Limit from USMCA Items made in the USA are always duty free.Why am I paying over $5USD to buy a made in the USA Sears tool? We are being gouged and I wont be purchasing from Americans if this is how yo...

How to change the shipping method?

I am really new here, second time buying stuff from eBay. I want to buy an item that is free Economic Shipping, and you need to pay $3 for Standard Shipping. How do you change from Economic Shipping to Standard? Do you need to commit purchase first, ...

Resolved! Seller told CP to not deliver parcel, but put a card for pick up

On July 2, my mailman brought my normal mail, a parcel for my daughter and a pick up card for another parcel to my door. He told me there was no way he could give me the one for the card even though he had it in the truck. When asked, he said the sel...