Buyer Central

Venting - what is wrong with sellers these days?

About 2 weeks ago, an item I was interested in was on sale. Long story short, I was not able to buy before the sale ended. When I was OK to buy, I contacted the seller and asked if he would accept an offer. He said yes, depending on the price. I repl...

seller sent cardboard

Seller sent me empty toilet paper rolls instead of the $60 backdrops I purchased.

Resolved! How you report a seller for scamming without calling in?

Hi, I was was wondering if there's any reliable way to report a scammer seller using what's available on the site. This specific scammer has multiple accounts all made a couple of years ago and he doesn't seem to get the message that he'll be reporte...

Help; Item says it was delivered.

I bought an item from the US that was supposed to be delivered to Toronto, Ontario, Canada. I used the Global Shipping Program, and waited patiently and tracked my item as it traveled, until finally it said it was delivered on my front porch, a few d...

Why am I still paying import fees on USA made vintage items that are way under the $150 limit?

Canadians Shopping Online Get New $150 Duty-Free Limit from USMCA Items made in the USA are always duty free.Why am I paying over $5USD to buy a made in the USA Sears tool? We are being gouged and I wont be purchasing from Americans if this is how yo...

How to change the shipping method?

I am really new here, second time buying stuff from eBay. I want to buy an item that is free Economic Shipping, and you need to pay $3 for Standard Shipping. How do you change from Economic Shipping to Standard? Do you need to commit purchase first, ...

Resolved! Seller told CP to not deliver parcel, but put a card for pick up

On July 2, my mailman brought my normal mail, a parcel for my daughter and a pick up card for another parcel to my door. He told me there was no way he could give me the one for the card even though he had it in the truck. When asked, he said the sel...

My eBay problem

I usually after I receive my orders from sellers hide my order and there was never any problems in doing so. Now all of a sudden when I hide the order in My eBay when I go back to my eBay the order I just hid appears again, what do I do now?

Resolved! Buyed may 5th with expected delivery in middle of july so UNABLE to leave feedback.. new china scam?

I am wondering if i just found a new china scam.did buy a bunch of stuff from different (well supposed to be different) sellers on the 5th of may.Most of them have delivery due for this week and next week and i just found that ebay allow feedback onl...

B.B Simon Belt Undeliverable with GSP

Hey, just bought a B.B Simon belt off an auction a while ago and I am wondering why it is undeliverable. I've reviewed the order and the restricted items with GSP and it seems there should be no reason for the hangup.

reodering the same item(from the same seller) after refund,wise move?

I already got my refund for 3 packs of exacto knife blades, I'm sure the order was shipped but got lost, the seller has 99.2 %positive FB and I doubt very much this HK seller was trying to scam me.I still need the blades and would like to order them ...

Resolved! Purchased through GSP - Expectation for additional fees?

Bought something from a US seller, and it was through eBay's GSP. Wondering if there is any likelihood of being hit with customs/duties at time of delivery, or is that all covered during the payment process on eBay? I haven't been active on eBay in a...

Parcel is not coming after 3 months.

Hello sir, I ordered 5 boxes of medicine and paid US$19.00. It is 3 months that I have not received my parcel. Can any one check what is my status? I can give you whatever information is needed. Salim4th july 2019

Tracking not updating

Hi, I won a bid on october 15th. Paid right away. The seller told me that he shipped the item the next day. After a few days without updates, he provided me the tracking number he got from USPS. The parcel was received on 20th (according to the track...

international perfume shipping

I wonder if anyone can offer me some advice. I purchased eau de cologne from Italy but I wish to return it (I'm in Canada). It was a Post Office employee who brought the cologne to my mail box, but at the Post Office, they now refuse to mail my perfu...

Quarterly eBucks coupon now available for July

Check your eBucks section to see if you have something to spend for July:https://my.ebay.ca/ws/eBayISAPI.dll?MyEbayBeta¤tPage=Rewards -..-

Avoiding seller fraud.

There was a discussion on a forum related to metalworking/machining where "too good to be true" tools were being sold on eBay for ridiculously low prices, 6-8 members decided to buy these tools knowing they will not receive what they ordered but they...

To pay using PayPal, direct debit, or credit card, you must live in the same country as the seller?

I am a Canadain Seller/Buyer for many years. I use the USD balance in my paypal account to do my purchases. Just this morning I tried to complete a purchase and was told I have to be in the same country to use my Paypal balance to pay for my purchase...

Resolved! eBay collection agency for debt?

I bought an item from eBay on June 9. I start getting calls from MetCredit on June 10, but I didn't pick up the phone. I am not over 20 years old yet. I don't have a job yet so I don't see any reason why I will owe debt other than buying stuff from e...

Sales tax added at check out but not disclosed in listing?

If a seller does not indicate in their listing that they charge sales tax, does the buyer have to go through with the purchase, when sales taxes show up in the check-out page? I would think that the fact that a seller is going to charge sales tax, sh...

Ebay's Global Shipping Program charges Canadians 10% extra by mistake, how can I tell them?

Canada has a 5% tax on books but Ebay's GSP charges 15%. When buying novels or comics through the GSP im paying hundreds extra for their mistake. Is there any way to contact Ebay and request they update their system to properly categorize and tax ite...

Resolved! Super slow shipping from China runs into Ebay tlime limits... what to do?

I am perplexed. I ordered quite a lot of small electronics parts from China in the Spring of 2017 -- March, April, early May. Some of these orders are still trickling in as of July! Of course I had to re-order some parts from US or Canadian sources t...

Hi

HiI bought one item from your siteIt is not my item that I bought and I send messages to seller several times to send me return address but she didn’t answer meWhat can I do now?

Confirm seller read a message?

Hey all, is there any way you can see whether a seller read a message you sent (through eBay)? I recently won a bid on an item (personal CD player) but I was advised the item may not be as described (plays MP3 files while in fact it does not)... I co...

Prices given ib Canadian funds

I lice in the USA and for the first time in almost 20 years of ebaying the items for sale are shown in Canadian funds. I live in the USA but for no reason the items for sale are shown in Canadian funds. Does anyone know how to correct this? I have be...

What is the point of these scams?

So, I did something that is notoriously dumb around here, and went ahead with a purchase of a camera that sold for under half of what other sellers are asking - and from a brand new seller with no sales history. I'm well aware its a scam, but thought...

Do I need to pay duties/tax for international shipping?

I bought an item from Korea to CanadaI checked the tracking number on Canada Post:The item has arrived at the destination facility for final sorting before delivery. Look for an "Out for Delivery" scan today or tomorrow to know when delivery will occ...

Are there shipping issues from China recently?

I have been buying small items here and there from China for a long time now, but recently things just don't arrive as consistently. 3 of my last 10 purchases have not reached me 2 months past purchase which are the last arrival date. Though I think ...

eBay tracking status never changed?

Hi, this is my first time buying from eBay.( I don't really buy online either). I bought an item from Seoul, Korea to Toronto, Canada. Bought it on last Sunday, and the seller ship it next day and I got the tracking number. After 5 days, I didn't exp...

Resolved! eBay paybright

I would like to take advantage of the eBay paybright but would like to know how it works. I have right now my eBay account set up with my bank as one option and the other option a credit card. So if the eBay paybright is a type of credit card how do ...