Buyer Central

Fraud Alert

I got burned with the same scam...for the same Binoculars last winter.Hopefully some other poor sap wont go through the same month of hell I did before my credit card stepped in and made good on the rip off. Don't trust that you are protected from "t...

Fraudulent Seller - I need contact info for eBay

I recently (stupidly) made a "purchase" of a "refurbished motherboard" from this seller. I just went back to check their reviews and I noticed that they do not have one single real positive review - all were submitted on April 1st. All of their real ...

Shipping specification not respected

j'ai récemment acheter un éliminateur de batterie pour un modèle de radio spécifique, ce vendeur annonce que l'objet qu'il vend est pour ce modèle ce qui est faut, ce vendeur refuse de payer les frais de retour et comme les frais du Canada sont plus ...

Resolved! Trying to get a replacement or refund.

I'm not even sure if this is the right place for this issue. I've found the resolution center not very helpful in y case. I hate these automated systems where you can never find the proper category you need. Here's my problem I bough memory chips fro...

30/60/90 solar motion sensor light

I bought one of these 30/60/90 solar street light from China it came broke and without the remote, the package was open so no instruction no remote and no manufacturers name. I am trying to get a remote or at least the manufacturers name so I could c...

Resolved! Seller not shipping $400 item; won’t respond to messages

This is the second time a seller hasn’t shipped an item in the timeframe specified in the purchase. I’ve waited over a week for him to ship it and yet he hasn’t. I’m out $400 and I can’t file until Jul 3. What can I do? Also eBay admins if you could ...

Resolved! Bought collector trading cards, turned out fake. Is seller covered if listing never said "official"?

I bid and paid for collector photocards from a seller. Listed prices were in line with resale market price. I got them and could tell they were fake after examining the front/backs (I have different versions of the cards from the same series). Seller...

Thank you eBay!

I recently purchaced a product but did the stupidest of stupid things for an experienced buyer.......I double clicked in checkout. So I contacted eBay & PayPal about a cancellation & refund. I am over the moon with the fact that it took about 7 days ...

Resolved! Global shipping Canada Post tracking glitch/issue

My package shipped through the Global Shipping Program. According to the Global Shipping Program tracking number, it's cleared customs, and been given a Canada Post tracking number. When I track the CP number however, something weird happens: It says...

Resolved! Canada Post says that my envelope with Tracking seems to be in the Twilight Zone

I am having problems with Canada Post a seller in California who charged me $20.00 Canadian and used the eBay label which I verified with him had my correct address on it, seems to be in the twilight zone. This envelope seems to have run into problem...

Sales tax: Purchasing item

Hello, I am trying to purchase an item listed with free shipping to my postal code. when I go to check out the sales tax is calculated at 35%. The sales tax in my province is actually 15%. I contacted the seller who suggested that the charge might ac...

eBay return policy.

I bought an item with a return policy of 30 days and so far it's still stuck in Beijing or hasn't entered my country yet in 20 days! When that 30 day expired and in the end I receive a "scam", not as described item or nothing at all. Will I be covere...

Report Sellers Who Lie About Product Location

tyler@ebay Tyler, how do I report Sellers who Lie about location of goods? I can only open a case or contact seller from the typical pages. The sellers do input a Canada Post tracking number BUT when you look at the tracking history when it becomes a...

Buying an item from a fraudulent seller

just want to complain a fraudulent ebay seller. i bought a BASEUS Wireless Charger 6 months ago(oct 2018),3 months later i contacted the seller,said “i did`t received my item yet”，they said can resend me one.i like the charger so i said ok.so 2 month...

Import Charge Canada

Hi everyone, First off, sorry if this has been covered (first time buyer) or if i'm in the wrong forum. I'm in Canada and made an offer for an item in the US.My offer officially showed:Item: $15 USShipping: $14.97 USImport Charge: $11 The seller coun...

Resolved! Item not recieved, cant open request. ebay says page not found

for item 233140400118was due may 8 2019. seller no longer on ebay, There was a tracking # but now disappeared. tried to open request, says ebay page not found.

Global Shipping Program Overcharge

I bought an item from the US, shipping to Canada. The GSP has a charge for about $50 CAD. This is the price on my order details. I used a credit card to pay for my item but now i see a charge in my credit card transactions for PAYPAL *GLOBALSHIP for ...

Ebay is the haven for scammers

Agree or disagree, Ebay is very lenient to scammers and fraudsters. A lot of fake sellers have been operating using Ebay doing illegal transactions. I need to hear your thoughts,

Auto-Scroll Needed

An Automated Scroll bar would make the shopping experience so much better. I use an Automated Scrollbar on the website where I find my guitar chords at: https://www.chordie.com/chord.pere/www.guitaretab.com/m/monkees/59880.html Choose the gray icon w...

Resolved! Please help me ! I got tricked by seller.

I am in Canada and bought & paid for items advertised from Canada 5 days ago but never got any update from seller as if they were shipped or when to be shipped then today i contact eBay asking eBay to send email to ask seller to update shipping info....

Ebay, the criminal's refuge.

You can see a lot of illegal stuff available here. I suspect the moderators here are crooks serving parole. I give you one example, USB killers are actively sold on Ebay. We all know that they are not for testing purposes, it was meant to terrorize i...

Seller not responding to questions about an item

My wife is trying to buy an expensive pair of shoes from a seller based in the US. The seller is not answering any messages (She has sent 3 in 35 days) so not exactly bombarding. Is there a reason a seller would do this? She's frustrated as she wants...

never got item, never got refund.

hello. Often, we, buyers, have to wait between 30 to 60 days to get item. That's what i've donewith an item. After 3 months ( i'm patient) i contact seller many time, and the last time, i asked him for refund.2 weeks later, still no refund, Then, i d...

request closed automatically

"We closed this request since there's been no activity for 21 business days." The request was only open for 21 days and there were several messages posted. The seller kept delaying with repeating the same message and not responding to my request. Wha...

I got charged when items not confirmed shipped yet.

I bought and paid for 2 items at the same time last week from one seller with 0 feedback.The ad said seller will ship within 2 days of receiving payment. I paid right after bought both items on last week and now after 5 days still no shipping confirm...

Resolved! Combined Shipping

I do not understand these sellers who say that if you win up to 3 items you pay only one shipping charge. When I won 2 items I saw 2 separate shipping charges for a total of $7.00 and decided to write to seller, (twice) and still have not received an...

Over Charged On Shipping

Hi everyone What is ebay's policy when a seller over bills you on shipping? Right now I'm dealing with 2 sellers that over billed me. I contacted both. One told me a week ago he/she said would reinburst me the difference but still havnt. I did PM the...

Seller sold me a blacklisted phone & refunded me...

Am i expected to pay shipping to send him back his stolen item? I don't get what im supose to do next but yeah Refund is pending on Paypal.

Item I purchaced no longer exists

This may sound weird but I have purchased an item and didn't receive it going on 5 days now past the latest time, I went to check the site to find this message "Order Service temporarily unavailable or invalid parameters in the request URL," I was ch...

would be nice if....

big promo $35 off buy something. WOULD BE NICE if the coupon (code) actually worked.hard to find item and rather than lose it DUE to coupon not workingpaid full for it .EBAY if your going to PROMO something MAKE IT WORK not real happy.