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Resolved! Damaged during shipping

Hello I don’t know if this is the right place to ask this question. I am new to the board. I recived my fragile breakable parcel from the US through the global shipping program and it arrived damaged. The sellar packed it well. I bought 4 mugs, 1 cak...

Resolved! Serial #

I would still like to see sellers having to register aleast the last 5 parts digets of the serial numbers ( where is) (IE: Electronics, Computers & Parts Etc Etc) with ebay when they are selling multiple items of the same kind, specially on auctions....

A Fruad Case issue with seller with unpaid case

Hi,I don't know where to post or report this fruad about seller, I never get any item nor buy any item from seller but the seller open the unpaid case against me and now its closed the case and there is some amount report add to my account so wheneve...

User avatar by • Community Member
  • 224 Views
  • 2 replies
  • 0 helpful

Resolved! Why post tracking number if you can't track the package?

I hope this makes sense to someone... Why do sellers post a tracking number if you can't track the item. In my case, When you buy something with free shipping, It just says shipping number provided. That cool and all but how do you expect people NOT ...

User avatar by • Community Member
  • 271 Views
  • 4 replies
  • 0 helpful

December 15 Coupon: 10% to 15% off ebay.ca purchases

How to redeem your Coupon:1. Shop for eligible items. (See below for exclusions).2. Pay for your item by 3:00 AM Eastern Time on December 16, 20183. Enter the Coupon code in the redemption code field: PICKUPSALE Coupon must be used within a single tr...

Resolved! Removing items from shopping cart.

Hi,Last night I sent a message to two sellers in the UK asking if they combined shipping. They both said yes. I made an offer on one of the sellers items...they counter offered which I accepted. I added two other items to this. Sent a request for a n...

Shipments from China

Hello, I recently had a whole bunch of items I was going to purchase from China....yes I know some things are taking a while due to strike....but as of today some of those listings now say "Does not ship to Canada". And some of the items that were fr...

Global Shipping Program Lost My Package

Well, I should say, I THINK they lost my package. Last update was November 21 when it got to the distribution center in LA and then nothing. I've ordered things after this and they have arrived in Canada and delivered already while this package sits ...

Resolved! Waiting for item from Greece to Canada for a month

Still waiting for a package from Greece. Tracking information has not been updated in 28 days. Order was placed November 7 and shipped November 8, 2018. It is now December 6, 2018. Last tracking update was on November 8, 2018: "DEPARTURE FROM OUTWARD...

Item not received

bought a bike in august from seller (be aware- scam), paid in full, seller never shipped it, contacted seller after delivery period was over end of october, they made lots of excuses and promises, didn't ship the bike then as promised, then seller pr...

User avatar by • Community Member
  • 180 Views
  • 3 replies
  • 0 helpful

Resolved! Credit Card expired

when I tried to pay for an item today by my credit card it says it is expired. I know for a fact I updated information regarding expiration date on my PayPal account, but why is eBay showing that this card is expired and what do I have to do?

User avatar by • Community Member
  • 341 Views
  • 4 replies
  • 0 helpful

PHONEY MACBOOK ADS

Ebay is filled with phoney MacBook listings every day for months now. What do these fake listers get out of this. Is it some sort of personal vendetta against Ebay? Is there no way for Ebay to prevent this?

User avatar by • Community Member
  • 263 Views
  • 4 replies
  • 0 helpful

Resolved! Safe to buy from US sellers?

Even though the strike is over now, will US sellers be able to mail parcels to Canada at this point in time or will the post office not be able to accept any more parcels sent to Canada until the current backlog is cleared? I'm looking into buying a ...

Damage item

Did eBay &/or PayPal or both changed the way we can file a claim for damaged item? I tried on eBay and PayPal, nothing there. Did they changed them or what?? Would appreciate help. Thanks in advance.

User avatar by • Not applicable
  • 363 Views
  • 7 replies
  • 0 helpful

eBay REFUSED refund

Warning to buyers/Feedback for eBay: I recently purchased a sewing machine from a seller here. After a month, my lovely package arrived and it was a bead. A single black bead instead of a sewing machine. Obviously a scam, especially after I opened a ...

Resolved! No invoice, no contact.

Good Day all: I recently bought 3 DVDs from a seller in Quebec. I live in Ontario. Once I had added them to the cart I proceeded to ask for a payable combined invoice. When it hadn't arrived by the next day I sent a note asking if they indeed did com...

User avatar by • Community Member
  • 258 Views
  • 3 replies
  • 0 helpful

Resolved! item "not in stock"

On one occasion I ordered a VCR player. Was told later that the one described was not available and a substitute was offered. I accepted. It worked poorly and needed the heads cleaned. On another occasion, I ordered a cd, but later was told it was no...

User avatar by • Community Member
  • 199 Views
  • 2 replies
  • 0 helpful

Resolved! Canada post backlog and buying from US sellers using GSP

Hi, I was just wondering if we are currently able to buy items from US sellers who use the GSP with regards to Canada Post asking other countries to stop mail from entering into Canada? Would the package just maybe stay in or somewhere near the globa...

Ending time not showing for listings

I don't know what happened with ebay, but now when I search for something the page will not display the ending times for the listings on the results page. I actually have to click on each individual page to see their end time! how ridiculous! Not onl...

User avatar by • Community Member
  • 239 Views
  • 3 replies
  • 0 helpful

Ebay is practicing deceptive advertising

An item I purchased was not received. The guarantee states "With the eBay Money Back Guarantee, get the item you ordered or your money back, on virtually all items." this is not true. I tried to open a resolution, but because the item was ordered ove...

User avatar by • Community Member
  • 487 Views
  • 14 replies
  • 0 helpful

$20 Bounceback coupon Nov 23-26

Spend $75cdn by end of Nov 26, get a $20 coupon by Dec 15 to use on a $50 purchase by end of year. Will not work for Guest accounts.https://www.ebay.ca/rpp/coupon-bounceback Who’s eligible for the Coupon? This Promotion is available to users who acti...

Resolved! How to leave positive feedback when refunded?

So I bought an item from China. It didn't arrive. After some insistence from me, the seller did give me a refund. I have no reason to think the seller didn't ship the item. Items from China often seem to take more than two months to arrive, and with ...

Iten Not Received with GSP

So I bought a vintage scarf on ebay and the seller used the GSP to ship it from US. The tracking history shows that somehow it was delivered to York while I live in Toronto.Is it possible to find it back before I go to the police station and ask for ...

User avatar by • Community Member
  • 249 Views
  • 3 replies
  • 0 helpful

Resolved! Toner cartridge HP 17A

If you have to replace your HP 17A toner cartridge, do buy only original HP item because all those replacement cartridge manufacture by others are pure **bleep**.

User avatar by • Community Member
  • 949 Views
  • 33 replies
  • 0 helpful

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