Buyer Central

pacakge sent from china to canada using singpost... 80 days ago... still waiting

still waiting for a package from china...tracking information has not been updated in 60days. order was placed august 22 and shipped august 24 2018... it is now november 7 2018. last tracking update was on september 9 2018. "dispatched to overseas CA...

Definition of Factory Sealed

When a buyer says that an item is factory sealed, it must come with all of the extras, right? I recently bought a collector's item that was sealed. There was a photocard that came with it, which was meant to be taped to the front of the book, on top ...

Feedback

I have been a customer of ebay.ca for years. I recently had a glimse into the feedback system on ebay and now I will not be a customer any longer. I purchased an auto part from a seller on ebay. I was told it was a working part. My mechanic spent 3 h...

fake traking #

I am getting tired of these fake tracking # and not receiving the product, getting a full credit just so I can re-order the same product from someone else. This year 2018, have been the worst year yet, over 10 items with fake tracking #, that I had t...

remove sellers

How can we get ebay to remove questionable or problem sellers from the ebay site immediately so we don't waste time purchasing & then chasing a refund.

feedback

Hi there, just wanted to know what to do with feedback when item was defective and new one is being sent. Do I leave Feedback immediately or do I wait for replacement to arrive?

SELLER ON E-BAY SELLS ME INCORRECT ITEM AND I RETURN SAME

Please see attachment, I returned item to seller by regular post, Seller says for 3 weeks that he never received return. E-bay emails me that I am getting a refund. PayPal upon review refusesme my big 22 Dollar refund, This confused me, I don't think...

Resolved! Does USPS First Class have tracking when it reaches Canada?

I've read conflicting information regarding the tracking of USPS first-class international parcel once it reaches Canada. Various answers depending on how old the post is. I have a package from Chicago going to Toronto. Tracking starts with 'UA' and ...

Pre-ordered figure in June, now it disappeared in purchase history. Scammed?

I pre-ordered a $300 figure in June, it was suppose to ship in August but the sell never marked it as shipped. I have contacted the seller twice but never got a reply. Now I found it dissappered in the purchase history, and I can't even open a reques...

How eBay has changed since my last experience?

Well haven't been on here for a while as I did most of my shopping directly from China or Amazon. Recently, I went on a shopping spree on eBay after 8 years at least, what I noticed is that most sellers claim to be located in USA while they're Asian....

Canpost

Been waiting on a part thru Canadapost, no delivery since rotating strikes start.Entered Canada thru cleared customs oct 24th.Fedex or purolator options.

There really needs to be more monitoring of the false ads and Insane shipping costs

One single mason jar lid with a hole in it, 22,00 for shipping? I repeat, One single metal mason jar lid with a hole in it. 22.00 from the U.S to Canada8 oz of Enzyme spray cleaner 72.00 shipping, U.S to Canada. It's made in Canada ironically enough....

Crazy shipping costs from the USA.

I used to buy a lot from the USA. Now that has changed drastically. Recently my purchases have been from China, Russia, France and the UK. I'm in Canada about a 45 min drive from the USA. Yet it is far cheaper to have something shipped from across th...

Claiming Input Tax Credit on Bitney Powers Global shipping program

When you buy goods off of ebay most foreign sellers use ebay's Global Shipping program (GSP).As I understand it, you pay GSP and then they handle taxes and importer fees.Is there a way to figure out those Sales taxes paid and claim them as Input tax ...

There are 4 lists what to each of them do?

Add to Watch List, Add to Gift Ideas, Add to Research, Add to Wish ListWhen ever I am going to buy something I see that there is a drop down menu which says add to list. I have no idea what all these lists do. I typically add an item to all four but ...

Losing money

This is the second time i purchased and paid on ebay. And never recieved my products or got my money back.

Expecting a package from Russia!

How long does it normal take for a small package to ship from Kirov, Russia to Canada? It was shipped through registered regular mail.

Feedback Percentage not being calculated correctly

Hello,I was looking at my Feedback Profile earlier, and I noticed that the percentage isn't being calculated correctly. Specifically, in the "help popup", it isn't counting every positive review. In the screenshot below, you can see I have 17 positiv...

Global shipping to Canad no duties due on items Of $150 or less new Nafta agreement

Do not pay dutieson items shipped to canada for $150 or less new nafta agreement

Listed item not available for delivery to Canada

I have been trying to buy items on eBay Canada but often get the message that the item is not available for delivery to Canada. My question is why eBay Canada list items that cannot be delivered to Canada? One would think that their website should on...

ALWAYS BUY FROM CHINA !

== I M P O R T A N T == When shopping on eBay: ALWAYS BUY FROM CHINA, unless China doesn't have the item you want. Buying only from China, I have saved: $9,876,422,531.00 - just in shipping charges in the last year. If north america can't get their a...

Resolved! Buyers Beware?

Right. So. Wondering if anyone else has had this issue and I know they have. Just want to bring some light to it. Ruby Lane... I was told to look up "group psychological harassment" by a seller* or organization of people working under one store name,...

shipping chgs from US to Canada

I would like to know why US sellers quote such large shipping costs for a single or double piece of paper (cross stitch pattern). Sometimes sellers price the item very low and then advertise the shipping charges at enormous amounts. For example, a x-...

Confusing GST on item in China

I see alot of ads with 10% gst will apply for an item that is in china. Who is collecting this gst..the chinese bizzness or who???

Has anyone noticed prices strangly changing

|Has anyone noticed the prices change when you go to order something?

Resolved! Can't open item not received case

I won the auction and paid for it on the 27th of January. I have not received it (today is the 28th of March). Yesterday I tried to open a case and couldn't because the estimated shipping window had not closed yet. Today the option to open a case is ...

Want to get a return for damaged item, seller wants me to contact shipping company

I bought an item , it was US$160 + $78 shipping from Japan. It arrived damaged, (metal plate bent) and I took pictures and sent them to the seller. Pictures of the item for sale on the ebay page are not clear enough to see if it was originally damage...

Frustrated with shipping from China

I only buy from sellers offering standard shipping, as most of the time it arrives in less then 4 weeks. with the exception of items being sent with a tracking number starting with SFC these take forever to arrive, and vary hard to track, Its my beli...

We ran into a problem and PayPal isn't available right now

Hi, i don t understand yesterday i bought with my bank attached to my paypal account. Smooth transaction. Want to pay later an another item ebay give me this error We ran into a problem and PayPal isn't available right now what is going on ?