Buyer Central

Resolved! No invoice, no contact.

Good Day all: I recently bought 3 DVDs from a seller in Quebec. I live in Ontario. Once I had added them to the cart I proceeded to ask for a payable combined invoice. When it hadn't arrived by the next day I sent a note asking if they indeed did com...

Resolved! item "not in stock"

On one occasion I ordered a VCR player. Was told later that the one described was not available and a substitute was offered. I accepted. It worked poorly and needed the heads cleaned. On another occasion, I ordered a cd, but later was told it was no...

Help!! Just want to pay for my transactions!!! What gives???

Please help me!!!! I am between phone service providers currently waiting for an install appointment and I have been trying for the past 5 hrs no joke paying for my many items purchased yesterday and some older ones which is paramount that I pay othe...

Resolved! Canada post backlog and buying from US sellers using GSP

Hi, I was just wondering if we are currently able to buy items from US sellers who use the GSP with regards to Canada Post asking other countries to stop mail from entering into Canada? Would the package just maybe stay in or somewhere near the globa...

Ending time not showing for listings

I don't know what happened with ebay, but now when I search for something the page will not display the ending times for the listings on the results page. I actually have to click on each individual page to see their end time! how ridiculous! Not onl...

EbAY 20 COUPON SCREENSHOT

Ebay is practicing deceptive advertising

An item I purchased was not received. The guarantee states "With the eBay Money Back Guarantee, get the item you ordered or your money back, on virtually all items." this is not true. I tried to open a resolution, but because the item was ordered ove...

$20 Bounceback coupon Nov 23-26

Spend $75cdn by end of Nov 26, get a $20 coupon by Dec 15 to use on a $50 purchase by end of year. Will not work for Guest accounts.https://www.ebay.ca/rpp/coupon-bounceback Who’s eligible for the Coupon? This Promotion is available to users who acti...

Resolved! How to leave positive feedback when refunded?

So I bought an item from China. It didn't arrive. After some insistence from me, the seller did give me a refund. I have no reason to think the seller didn't ship the item. Items from China often seem to take more than two months to arrive, and with ...

Iten Not Received with GSP

So I bought a vintage scarf on ebay and the seller used the GSP to ship it from US. The tracking history shows that somehow it was delivered to York while I live in Toronto.Is it possible to find it back before I go to the police station and ask for ...

Tracking saying "refunded on paypal"

Hello,I've ordered 4 copic markers separately but from the same seller. On the tracking of eBay on my browser it says that all the items have been shipped and are coming to my country, but on the eBay app on my iPad, when i look at tracking, it says ...

Resolved! Toner cartridge HP 17A

If you have to replace your HP 17A toner cartridge, do buy only original HP item because all those replacement cartridge manufacture by others are pure **bleep**.

Won't be buying any more on ebay during this postal strike issue

As Canada Post has informed China Post, UK Post and apparently USPS not to accept shipments destined to Canada why the rotating strikes are underway at Canada Post I have decided to curtail further purchases of items on eBay.I can not afford to order...

item returned to sender due to shipping address problem

I purchased an item from China. I just moved and after I had clicked buy now and payed for the item I realized I hadn't changed my address. I contacted the shipper right away to advise and was told that they use the global shipping program and I woul...

Resolved! Who is suppose to set up the Global Shipping Program for an ebay item, the seller or the buyer?

I'm buying from Canada and bought some dvds from a US ebay seller and tried using the ebay check out to pay by paypal but couldn't because this message in red appeared, "This seller didn't include shipping costs to your location. Please request total...

My experience as a buyer and Ebay's Global Shipping Program and a selfish Seller.

Hello all, I just want to share my experience with a Seller and Ebay's (money-grabbing) Global Shipping Program. While I understand that this is a service to the selling community, it is a cash-grab for Buyers and I now got proof of the vast differen...

Preventing /Refusal to contact a seller

First, See the pictures are from the seller advertise post. Circle make shown the baggie seller did not include .Two days ago I send a massage regarding missing part ( A small baggie Pack)from my bought Seller did not included1Seller did not included...

how ebay screwed up and thier actions of handling it

Ebay customer support and the poor handling of. I am going to make this as short and to the point as possible because you dont need to hear the details of 6 phone calls totaling close to 4 hours. 6 emails to seller, 8 emails to ebay support.after doi...

Canadian customs and duty charges

This is **bleep**. I will not be buying item from the US anymore. I thought Ebay was an entity unto it own. How can you allow this to happen ? Because our companies here can't compete because of taxes and greed, we as consumers suffer. I would like t...

Delivery status shows like a delivered , but I did not get the item. What to do in my case?

HelloI bought a cover for my cell phone on 3 of July, I did not receive it yet, and now it disappears in my account, there are lots of message in my messages that I sent to the seller but not yet received.please tell me what should I do,

pacakge sent from china to canada using singpost... 80 days ago... still waiting

still waiting for a package from china...tracking information has not been updated in 60days. order was placed august 22 and shipped august 24 2018... it is now november 7 2018. last tracking update was on september 9 2018. "dispatched to overseas CA...

Definition of Factory Sealed

When a buyer says that an item is factory sealed, it must come with all of the extras, right? I recently bought a collector's item that was sealed. There was a photocard that came with it, which was meant to be taped to the front of the book, on top ...

Feedback

I have been a customer of ebay.ca for years. I recently had a glimse into the feedback system on ebay and now I will not be a customer any longer. I purchased an auto part from a seller on ebay. I was told it was a working part. My mechanic spent 3 h...

fake traking #

I am getting tired of these fake tracking # and not receiving the product, getting a full credit just so I can re-order the same product from someone else. This year 2018, have been the worst year yet, over 10 items with fake tracking #, that I had t...

remove sellers

How can we get ebay to remove questionable or problem sellers from the ebay site immediately so we don't waste time purchasing & then chasing a refund.

feedback

Hi there, just wanted to know what to do with feedback when item was defective and new one is being sent. Do I leave Feedback immediately or do I wait for replacement to arrive?

SELLER ON E-BAY SELLS ME INCORRECT ITEM AND I RETURN SAME

Please see attachment, I returned item to seller by regular post, Seller says for 3 weeks that he never received return. E-bay emails me that I am getting a refund. PayPal upon review refusesme my big 22 Dollar refund, This confused me, I don't think...

Resolved! Does USPS First Class have tracking when it reaches Canada?

I've read conflicting information regarding the tracking of USPS first-class international parcel once it reaches Canada. Various answers depending on how old the post is. I have a package from Chicago going to Toronto. Tracking starts with 'UA' and ...

Pre-ordered figure in June, now it disappeared in purchase history. Scammed?

I pre-ordered a $300 figure in June, it was suppose to ship in August but the sell never marked it as shipped. I have contacted the seller twice but never got a reply. Now I found it dissappered in the purchase history, and I can't even open a reques...

How eBay has changed since my last experience?

Well haven't been on here for a while as I did most of my shopping directly from China or Amazon. Recently, I went on a shopping spree on eBay after 8 years at least, what I noticed is that most sellers claim to be located in USA while they're Asian....