Buyer Central

Canada / US dollar exchange at 40% now , insane !

Canadian to US dollar exchange rate in the toilet at 40% now ! Canadian dollar is worthless on ebay !

Ghosted by seller

I ordered an item back in january and by now the seller has completely ghosted me and I’m not sure if the item is even coming at this point. the return window had closed and i’m regretting not doing anything about it earlier but I do need this item v...

Change in Import Duties from Europe this month (July)?

a friend of mine ordered a couple of items from Europe (Belgium). Value including shipping of the package was $385 CAD. She was expecting to pay around $70-$80 in Customs duties and fees. Instead she was charged.....zero. Nothing. Has there been some...

Help Needed: Month-Long Silence on My eBay Return—Anyone Else Facing This?

Hello eBay Community,I need some advice on a return issue I'm experiencing. I returned a package to an eBay seller without even opening it (I have photos to prove it was sealed and intact). I paid for the return shipping through Canada Post, and the ...

Another Asendia Thread

And Asendia is still garbage. I do watch repair, bought a part from a Florida based seller, but before buying asked the seller is he ships directly with USPS or if he participates in the ebay shipping program. The seller stated he only uses USPS. Pac...

AppleExpress, the delivery service from hell again?

I've read pretty much only bad reviews of AppleExpress delivery services here, in the Toronto or Vancouver Area. And now they have entered the Montreal area too it seems, with the same level of quality! I purchased an item through GSP, and the last l...

Item's Stuck at Shipping Hub

Hello Everyone, I have recently purchased a ton of PSA 10 pokemon items along with some items that are vintage. Out of the 40 items I purchased 2 items (Which are the most expensive ones ) are stuck at "Item arrived at hub" I noticed with all other i...

Discrepancy between sale price on eBay and charge through PayPal

Hoping someone can help explain this. I live in Canada. I often buy items from the USA through eBay (because the items I buy are mostly located in the USA). I keep USD in my PayPal account. Today I bought an item on eBay for approx. $1350 USD. I paid...

2 Items ordered from the US, POOF Gone Disappeared Into Thin Air

The first order on May 12, an old brass metal coach tag sat in Glendale Heights for 5 days and eventually made its way to the hub on May 23rd and never left that building. Gone, disappeared. Never to be seen again. Ebay issued a refund but I would mu...

Shipping Charges USA to Canada

I started buying again on eBay a year ago, previously I would request only USPS Priority International shipping and item would arrive generally in 10 days, most of the time free of fees and taxes. NOW with GLOBAL Shipping no matter First Class or Pri...

Resolved! Shipping delays on an item

Im just curious. I bought an item (what seems like a lifetime ago). It went to a DHL but they arent shipping it. It was scanned on June 18 but was never sent out. When I contacted them they gave me some automated answer that didnt address my concerns...

Resolved! Do US sellers no longer ship to Canadian PO Boxes?

I use a PO Box/Flex Delivery address for parcels to avoid theft from my doorstep. However, the last few times I've considered buying an item from a US seller whose listing doesn't indicate that they're using the Global Shipping Program (which I know ...

Resolved! If a returned item is lost in transit, who is liable?

I live in Canada and recently purchased an expensive item from an American seller. While the item was enroute to me, I discovered that the seller had sent a different item than they had listed. When I asked them about this, they agreed to refund me p...

whats up with these duty charges?

I'm trying to buy something from a seller but his listing wants "duties" which I thought was the taxes.All the other sellers show 0 duties and 1 lets you choose paying duties now or later, the difference being about $2.What is the seller doing to get...

On returns, eBay does not refund imports costs

Just a heads up that when a Canadian buyer purchases an item from a USA seller, and the seller uses eBay shipping, if the item is returned because it is not as described, the buyer gets stuck with the duty, Canadian taxes and Canada Post handling fee...

The Global Shipping Program Sucks

Everything i order seems to use this global shipping program which is just a glorified shipment forwarding service. Why does my order have to go further away from my location before it comes to me? My purchases usually just sit in this global shipmen...

$20 USD Shipping Increase

There was an item costing $29.99 USD that I was going to purchase, but missed the deadline, which shipping international cost was $34.53 USD. I contacted the seller, who relisted it, so that I could purchase it, but I noticed that the shipping cost h...

Guy who verbally abused me in messages and in his response to my negative feedback gets it scrubbed

EBay wouldn’t let me return the items that were found on other sites (printed matter) for much less and were not as he represented them. They wanted me to pay for shipping back to him and it wasn’t about the items being mis represented, I should be a...

International Shipping Hub error help

I bought a trading card from the US. I received someone else card. The seller confirmed they sent the correct item to the hub. The seller of my item is NOT the same seller of the one I received. Their hub mixed up the cards. If I tried to initiate a ...

Why I no longer buy eIS items from US

This is a prime example of why I am sticking to what little purchasing I do these days on eBay to Canadian sellers. I was watching an item in San Antonio Tx. The seller put out an offer for $20 USD for the item that was listed for $28 USD. I turned d...

Ebay international shipping has lost its mind: RIP Ebay

$289 USD to ship 2 small transistors?Whats even happening here? Thats insanity

Seller sent item through DHL and incurred huge handling fees

So I recently purchased an item from a seller based in Japan. The item listing wrote that the item will be sent through EMS or registered air, which is the reason I bought from the seller as they are usually hassle-free. The seller however, chose to ...

MAJOR problems with Ebay's GSP

1-eBay's GSP ads anywhere from 7-14 days when shipping to Canada since the package MUST go to the eBay Erlanger, Kentucky hub NO MATTER where the eBay seller/item is located in the US! THAT is total nonsense!2-eBay's GSP will NOT ship to a PO Box in ...

will i pay tax in canada for purchases from us through ebay ?

i want to by computer hardware from US sellers (shipped from the USA) to my address in alberta / Canada, its is probaby 500+ USD/CAD whatever... will I have to pay VAT in Canada once i receive the item ?.. thanks,

What happens if I deny a partial refund? Packaged arrived, but nothing was sent.

I purchased 800+ trading cards from a newer seller and the package arrived yesterday. When I recieved it, it was really light and weighed only half of what it should of. I took photos and when I opened it, inside was a towel and a bunch of shipping b...

Partial refund for items arrived dead?

I ordered some composting worms for $71.84 CAD. The seller agreed to refund me for the shipment and eBay won't allow me to return the item as it states the seller already gave me a 'full' refund. However I only got $50.29 back? Why am I still being c...

New interface on desktop?

I'm i alone or ebay updated the listings interface? Is that a bug? That is so unintuitive now... Clicking on photo zoom instead of making it large, tag about views will hide photos in some cases, seller details is weird left/right and on top of bids,...

No Exchange Option (wrong item mistakenly sent) only Return?

I won an auction on a vintage item of clothing, EXACTLY what I was looking for, good deal, AWESOME!I am in Canada, seller is USA so Ebay international shipping. Worked for me so far.Seller (100% feed back) mistakenly boxed up a very similar but not M...

Item not received, Global Shipping Program Tracking not updated

I have not received an order I placed on Feb 4th, shipping from US to Canada using Global Shipping Program.The last Tracking Update displayed on eBay "Purchased History" page is as follows: Arrived at Global Shipping CenterFeb-08-17, 10:25 AM, ERLANG...

IT LOOKS LIKE THE BUYER IS GETTING SCREWED AGAIN!!!!!

DHL eCommerce is at it again , Buyer beware . Dhl is now the exclusive to ebay international shipping and you will be charged duty on any amount 0.01 cents and up . Even though Canada Boarder Services allows 60.00 Canadian to come into Canada before ...