Buyer Central

GSP shipping doesn't provide up to date tracking information

Ebay - how do I contact you to make a formal complaint about Global Shipping program and lack of tracking details once the item arrives in Erlanger KY? I am always able to track my shipments from the seller to Erlanger via USPS but can never follow t...

Come back, Global Shipping... all is forgiven.

They say to be careful what you wish for. Well, time to eat humble pie. I was a voluble critic of Global Shipping's mysterious "import charges" and of course the apparent nonsense of shipping an item twice, first to Erlanger, Kentucky, and then to wh...

Ebay international shipping

In regards to Ebay's International Shipping to Canada, I can say I'm not impressed. I have a seller in Florida whom I have dealt with on numerous occasions. They are fantastic. I recently made a repeat purchase of an item from the seller. The first t...

Is it possible to sue eBay in small claim court?

Long story short, I have a recent order that involves Global Shipping Program. The seller refunded the order because it was out of stock, but the Global Shipping Program fees, including shipping, and customs charges were not refunded. I filled an "it...

eBay Canada started illegally charging taxes on precious metals of purity 999.

Starting July 1, 2022. eBay Canada started illegally charging taxes on precious metals of purity 999 (Platinum, Gold, Silver) on the buyers side.This is illegal, per the Canadian law there should be no taxes on precious metals of 999 purity.I think l...

FAKE tracking provided. How?

I recently had a scam order where the "overseas" shipping put in a tracking number, it show progress IN Ebay tracking, but it turned out to be fake. How is it possible that scammers are able to show tracking progress in Ebay itself? Ebay I assume con...

Complaint about global shipping program

I am very very unhappy with eBay and the global shipping program. I bought a small item from the United States on November 4th. I am in Canada. The item moved normally within tracking until it cleared customs. Then it sat for over 20 days. Nothing. N...

Canadian buying from USA, charged state tax??

So I bought a bunch of items from a US seller to note my invoice now has sales tax added to it. My shipping address is in Canada. I've bought from this seller many times before and this is the first time there is a sales tax on the invoice. Is this a...

Same unique carved item sold a dozen times

The item, 5.99LB Natural glossy Malachite Handcarved Elephant, is up for sale again in 2 days. The exact same item has already sold a dozen times! What's going on?

Can Seller change the shipping cost to Canada?

I'm interested in an item that is currently 5.99 cdn shipping from USA. The shipping cost is listed at 44.00 cdn! I contacted the seller and he had no Idea the shipping cost was so high. He said it would probably change. I don't understand. Once I bu...

Refunds ?

I purchased a baseball card, well, at least I thought I did. At the very end of subject line it was written "digital card". I didn't notice that, nor have I ever even heard of something like that. Seller also wrote something like that in the item des...

Paypal and US funds

Got this email today. Sellers cannot directly accept Paypal, but buyers can still use it.This is another situation.Starting soon, all of your transactions will be automatically converted into USDHere's what you need to know and how to make a changeWe...

Sales tax mass confusion

Sorry, but I'm not comfortable just assuming eBay is collecting the correct amount of tax for items I sell or buy. How can I double check their math? Can invoices override or adjust from eBay default settings? Again, I'm Looking at this as both buyer...

Resolved! Can't use Paypal to pay anymore?!

I'm trying to make a purchase and the Paypal option that's normally there for me to select is completely gone! I tested ordering other stuff from other sellers and it's the same. There's no Paypal option anymore in checkout. Am I missing something?

Can't Leave feedback, what gives?

I purchased something last week and wanted to leave feedback and I can't. No wonder buyers don't leave feedback, they can't. The leave feedback is greyed. Have you experienced this, should I call ebay? This really bugs me, it is hard enough to get fe...

Ebay FORCES Me to Pay CP Import Charge and Return Shipping to Get a Refund!

The item I bought from Ebay has delivery by Canada Post when I was not home. CP left me a notice stating they're holding my item as well as there's an amount of fee due for the item. I believe it's for import charges, which was I was totally not expe...

Buyer never shipped order, no way to claim I didn't recieve it

I bought an item about 2 weeks ago, it was due to be delivered yesterday at the latest but the seller never shipped and never answered my emails. Why do I still not have an "I didn't recieve it" option the day after the latest expected delivery date?...

Buying on ebay and the time it takes to receive your item?

I am a longstanding ebay member so I am familiar with the current buyers tracking and waiting times. For example since I live in Canada if I buy something originating in the USA, - on recent buys it took 30 days to receive my purchase. I frequently u...

Sellers who lie about shipping times and ebay lets them get away with it

Iv'e just about had with ebay and their lax policies with sellersexample #1 listing says in black and whiteWill usually ship within 3 business days of receiving cleared payment.I paid them the same hour that I bought, you know when it actually got to...

Resolved! Should i be concerned?

Hey folks! Should I be concerned about this tracking line?Item hasn't moved in several days...In Canada Post Website...it says waiting for item?Is this just normal action. Thanks in advance to all those that help in response.Jake

Shipment received, Package Acceptance pending

Asendia # EEUS002305142CA0I'm confused and a little perturbed by this tracking info.I've ordered an item from an american seller. When I go to Canada Post, the info says "waiting for item" and item has been mailed from originating country, USA....but...

eBay International Shipping to Canada and de minimis.

In regards to eBay International Shipping from USA to Canada. Is the de minimis $20CAD or $40CAD? Are packages shipped via USPS or couriers?

Mandated default payment for the make an offer option

An Fyi for anyone interested. Mandated default payment for the make an offer option. When buyers accept your offer, payment is automatic by my translation. This appears to be in Beta testing in the USA. Was unable to find an announcement. Unsure when...

Ebay's New Canadian Sales Tax is a scam

The only people who should be charging tax on used goods in Canada are businesses. If people are selling their used goods, they are not required to charge tax. The only exception is automobiles. A private sale of an automobile requires tax before you...

Shipping Costs Prevent Me From Buying.

There are so many items I am interested in bidding or buying, but when I see the shipping cost I am immediately out of my budget. 30 or 50 Canadian dollars to ship a small item is ridiculous. I used to enjoy shopping on ebay for various collectibles....

eBay International shipping won't send my item because they said it can't be exported

I recently purchased a vintage (1980s) computer disk drive from a seller in the US. It was handled by eBay's international shipping program and went to an address in Illinois.Today I received notification that I received a refund because the item can...

Change in shipping destination mid-auction

I'm a buyer and for the last month or more I've encountered an issue with shipping settings (I think) during an auction. Here's the situation: I see an item of interest and the listing shows it ships to Canada (and shows the estimated cost). I bid wi...

Ebay international shipping no duties? am I gonna get screwed?

It say 0.00 even when I go to checkout.....something seems fishy, is ebay and gsp the same ? thanks

Duty, Tax and other charges from FEDEX

Just purchased shoes ($100 USD) from a seller in the US who has free shipping to Canada. Item have been authenticated and is being shipped to Canada. However, I have received an automated phone call from FEDEX advising that I need to pay duty, tax an...