Buyer Central

shipping chgs from US to Canada

I would like to know why US sellers quote such large shipping costs for a single or double piece of paper (cross stitch pattern). Sometimes sellers price the item very low and then advertise the shipping charges at enormous amounts. For example, a x-...

Confusing GST on item in China

I see alot of ads with 10% gst will apply for an item that is in china. Who is collecting this gst..the chinese bizzness or who???

Has anyone noticed prices strangly changing

|Has anyone noticed the prices change when you go to order something?

Resolved! Can't open item not received case

I won the auction and paid for it on the 27th of January. I have not received it (today is the 28th of March). Yesterday I tried to open a case and couldn't because the estimated shipping window had not closed yet. Today the option to open a case is ...

Want to get a return for damaged item, seller wants me to contact shipping company

I bought an item , it was US$160 + $78 shipping from Japan. It arrived damaged, (metal plate bent) and I took pictures and sent them to the seller. Pictures of the item for sale on the ebay page are not clear enough to see if it was originally damage...

Frustrated with shipping from China

I only buy from sellers offering standard shipping, as most of the time it arrives in less then 4 weeks. with the exception of items being sent with a tracking number starting with SFC these take forever to arrive, and vary hard to track, Its my beli...

We ran into a problem and PayPal isn't available right now

Hi, i don t understand yesterday i bought with my bank attached to my paypal account. Smooth transaction. Want to pay later an another item ebay give me this error We ran into a problem and PayPal isn't available right now what is going on ?

De Minimis threshold raised

Apparently under the new USMC agreement the threshold has been raised to $150.00 from $20.00. Pending ratification of course.

Global Shipping Program

Hi,In Canada, Ebay been a member since 90's.Global shipping . This system disturbs me and I will not use this system when the listing shows it at the only option. 1) Shipping time Item shipped from seller to global Sept 18th,Global received package S...

Never received item, seller will not answer my messages

Hello, I purchased some curtains on June 2 and they were never delivered to me. The delivery company said they had delivered them but I did not receive them. When I contacted the delivery company they told me they could not make delivery and they wer...

Does this sound legit?

I am looking at LED flashlights by Makita(292738297904), the ones sold here(in Canada) are $60 and up, slightly lower in the US but I see one for much lower price($25.92 CDN) , unfortunately there are a couple of issues that I consider alarming:A= th...

DHL and its "wonderful" tracking

Just had something arrived at the door (not bought on eBay) this morning, delivered by DHL (only shipping option from the retailer I bought from). I got a phone notification at around 9am saying that my parcel is out for delivery. Checked tracking at...

Paypal Offering Free Returns in Canada program 'Return Shipping On Us'

Paypal's Return Shipping on Us program. New as far as I am aware. It looks promising for people who use paypal to fund virtually all of their online purchases. Like me. Limit of 12 requests per year which seems more than reasonable from all standpoin...

Screen Shot 2018-09-22 at 12.27.32 PM.png

Sept 27 flash coupon: 15% off over $25us / $33cdn

Pay for your item by 9:00 PM Eastern Time on September 27, 2018Enter the Coupon code in the redemption code field: PICKSOON...The Coupon is a 15% discount, valid until 9:00 PM ET on September 27, 2018.Discount applies to the purchase price (excluding...

HOW DO I CONTACT E-BAY.

How do I contact ebay.I ordered an outfit and received it but was to horribly made I had return it. The seller offered to give me a refund, and said that as soon as they received Its been over a month and I know that they have received it by now, but...

China shipping to USA

Does anyone have a link to track shipping numbers from China that start with SY ?The seller indicates E-mail shipping but didnt provide a link/URLI searched but zero results for a track with SY.Thanks

How to file not as described...

I purchased an electric blanket. It does not heat. I sent a return request. The seller asked for a picture. I replied that I am old...I do not have a digital camera or cell phone with one. I told the seller it looks perfect so a photo will show nothi...

Seller violation and scams

I ordered a used iPad Pro 12.9 inch. Friday, September 21st at 1 AM. After paying him via Paypal, he modifies on Ebay the wrong description of my purchase which is "Apple iPad Pro 2017 Silver 12.9" 512GB Wi-Fi + 4G iOS10 4GB RAM Tablet By FedExMessag...

Listing practices browser price manipulation

Im getting soo sick of this ebay. Sellers are adding an item to the listing that has nothing to do with the title to make the price lower. What's friggin worse is now ebays sponsoring it. **bleep**. Looking for gifts for my gf. 500 listings for sweat...

Resolved! Item rejected by Canada Customs, no delivery

I ordered some chemical aid for my chickens back in April 2018 from China. I never received the order but last week received a letter from Canada Customs that the product could not be imported into Canada. I have sent the seller "Chinbaileu" a couple...

Resolved! Buying from outside of Canada with and without the GSP

So I have a few questions about buying from the US or other countries outside of Canada. (Correct me if I am wrong on any of this.) Okay, So, with eBay's Global Shipping Program (GSP) When you buy from the US or any other countries outside of Canada,...

Import fees is changed after offer accepted

Import fees when I'm making offer is $38 but when offer accepted the final import fees jump to over $60... how could it not the same when I offered? now it became more expensive than I wanted to spend.

eBay Please Fix Your Mobile App On Android

I've noticed a few things on the eBay mobile app on Android and I thought this would be a good place to report it, as I am not sure how frequently or if at all eBay looks on reviews on the Play Store. Bug #1 If you select a category you wish to look ...

Global Shipping Lost My Package

Global Shipping lost my package after two weeks with notracking info. Pitney Bowes support advised the package was lost in transit.Yes, I received a full refund but wanted the item for my collection.

Botched up the return process, am I out of my money?

I bought a camera but the seller sent me the wrong one. They agreed by message to a return. Now here is where dumb me screwed up. I've never done a return before so I was unaware of the process and rushed everything. I submitted the return request an...

Seller is playing games. Changed the price so it was higher after offer was made!

The price of the item on the original listing was $3.84. I made an offer of $2.68. That was a $1.16 off the price. The seller came back with a ridiculous counter offer of only 4 cents off. I declined it! She has now put the price up on the original l...

China to Canada getting longer

Before ebay from to China to Canada used to take around 3-4 weeks. Lately from China stuff has been taking upwards of 2 months now. -Is Canada post still catching up from the Chrismas rush?-Did the mules on land or slow boats on water lose their GPS ...

When I try to buy an item payment method problem ?

tells me to try different payment method ?

Did not receive item that I payed for

Am I going to get into trouble for not knowing your guideline rules? I'm on disability with a breathing problem and sick A LOT of the time, until, hopefully I get fixed up, but to my order problem, I ordered a product a few months ago, my old address...

Resolved! Do sellers get a shipping reminder from Ebay?

I have been using Ebay for 12 years and just recently I am having a problem with sellers who do not ship.Does Ebay send out shipping reminders to sellers?All my payments are made with in minutes of purchase or winning bid..... literally minutes. Unti...