Buyer Central

Global Shipping Program

Hi,In Canada, Ebay been a member since 90's.Global shipping . This system disturbs me and I will not use this system when the listing shows it at the only option. 1) Shipping time Item shipped from seller to global Sept 18th,Global received package S...

Never received item, seller will not answer my messages

Hello, I purchased some curtains on June 2 and they were never delivered to me. The delivery company said they had delivered them but I did not receive them. When I contacted the delivery company they told me they could not make delivery and they wer...

Does this sound legit?

I am looking at LED flashlights by Makita(292738297904), the ones sold here(in Canada) are $60 and up, slightly lower in the US but I see one for much lower price($25.92 CDN) , unfortunately there are a couple of issues that I consider alarming:A= th...

DHL and its "wonderful" tracking

Just had something arrived at the door (not bought on eBay) this morning, delivered by DHL (only shipping option from the retailer I bought from). I got a phone notification at around 9am saying that my parcel is out for delivery. Checked tracking at...

Paypal Offering Free Returns in Canada program 'Return Shipping On Us'

Paypal's Return Shipping on Us program. New as far as I am aware. It looks promising for people who use paypal to fund virtually all of their online purchases. Like me. Limit of 12 requests per year which seems more than reasonable from all standpoin...

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Sept 27 flash coupon: 15% off over $25us / $33cdn

Pay for your item by 9:00 PM Eastern Time on September 27, 2018Enter the Coupon code in the redemption code field: PICKSOON...The Coupon is a 15% discount, valid until 9:00 PM ET on September 27, 2018.Discount applies to the purchase price (excluding...

HOW DO I CONTACT E-BAY.

How do I contact ebay.I ordered an outfit and received it but was to horribly made I had return it. The seller offered to give me a refund, and said that as soon as they received Its been over a month and I know that they have received it by now, but...

China shipping to USA

Does anyone have a link to track shipping numbers from China that start with SY ?The seller indicates E-mail shipping but didnt provide a link/URLI searched but zero results for a track with SY.Thanks

How to file not as described...

I purchased an electric blanket. It does not heat. I sent a return request. The seller asked for a picture. I replied that I am old...I do not have a digital camera or cell phone with one. I told the seller it looks perfect so a photo will show nothi...

Seller violation and scams

I ordered a used iPad Pro 12.9 inch. Friday, September 21st at 1 AM. After paying him via Paypal, he modifies on Ebay the wrong description of my purchase which is "Apple iPad Pro 2017 Silver 12.9" 512GB Wi-Fi + 4G iOS10 4GB RAM Tablet By FedExMessag...

Listing practices browser price manipulation

Im getting soo sick of this ebay. Sellers are adding an item to the listing that has nothing to do with the title to make the price lower. What's friggin worse is now ebays sponsoring it. **bleep**. Looking for gifts for my gf. 500 listings for sweat...

Resolved! Item rejected by Canada Customs, no delivery

I ordered some chemical aid for my chickens back in April 2018 from China. I never received the order but last week received a letter from Canada Customs that the product could not be imported into Canada. I have sent the seller "Chinbaileu" a couple...

Resolved! Buying from outside of Canada with and without the GSP

So I have a few questions about buying from the US or other countries outside of Canada. (Correct me if I am wrong on any of this.) Okay, So, with eBay's Global Shipping Program (GSP) When you buy from the US or any other countries outside of Canada,...

Import fees is changed after offer accepted

Import fees when I'm making offer is $38 but when offer accepted the final import fees jump to over $60... how could it not the same when I offered? now it became more expensive than I wanted to spend.

eBay Please Fix Your Mobile App On Android

I've noticed a few things on the eBay mobile app on Android and I thought this would be a good place to report it, as I am not sure how frequently or if at all eBay looks on reviews on the Play Store. Bug #1 If you select a category you wish to look ...

Global Shipping Lost My Package

Global Shipping lost my package after two weeks with notracking info. Pitney Bowes support advised the package was lost in transit.Yes, I received a full refund but wanted the item for my collection.

Botched up the return process, am I out of my money?

I bought a camera but the seller sent me the wrong one. They agreed by message to a return. Now here is where dumb me screwed up. I've never done a return before so I was unaware of the process and rushed everything. I submitted the return request an...

Seller is playing games. Changed the price so it was higher after offer was made!

The price of the item on the original listing was $3.84. I made an offer of $2.68. That was a $1.16 off the price. The seller came back with a ridiculous counter offer of only 4 cents off. I declined it! She has now put the price up on the original l...

China to Canada getting longer

Before ebay from to China to Canada used to take around 3-4 weeks. Lately from China stuff has been taking upwards of 2 months now. -Is Canada post still catching up from the Chrismas rush?-Did the mules on land or slow boats on water lose their GPS ...

When I try to buy an item payment method problem ?

tells me to try different payment method ?

Did not receive item that I payed for

Am I going to get into trouble for not knowing your guideline rules? I'm on disability with a breathing problem and sick A LOT of the time, until, hopefully I get fixed up, but to my order problem, I ordered a product a few months ago, my old address...

Resolved! Do sellers get a shipping reminder from Ebay?

I have been using Ebay for 12 years and just recently I am having a problem with sellers who do not ship.Does Ebay send out shipping reminders to sellers?All my payments are made with in minutes of purchase or winning bid..... literally minutes. Unti...

seller says Item was wrong price

I just bought an item off a seller and they now said the price was wrong and if I want the item I must pay more (it was listed in a buy it now). They said they would refund me and when I asked to be refunded they said their Paypal wasn't working and ...

Trouble with seller

seller sold me an Anissa Jones art print a few months ago and he twice said that he sent it to me, shipped it to me, but it never arrived, and now he won't even send me a scan of the print and is ignoring me!!!!! I sent over 45.00 for the product and...

Have you been offered a bribe to change a negative rating??

My most recent purchase was a total failure......stitching incorrect, one hand smaller than the other, will nor inflate etc. I tried contacting the seller to no avail. I posted a negative review.....and suddenly ...they respond with this: Hi,sorry to...

Got scammed by a rude seller

Hello, this is my first post on the community, and sorry in advance with my bad English. Recently I purchased a gaming related account on eBay, at first it seemed pretty normal other than the fact that the seller is a little rude and violent, but aft...

Why is eBay so sneaky with the import charges - Global Shipping Program?

I bought something and it did not show any import charges, I was viewing it via .ca which usually show the import charges. When I got the Paypal email it says "Total international shipping and import charge".Are they doing this because they know peop...

shipped with singpore post item says info recived for period of time? Try this tracker

I had ordered an item from eBay a week ago that was sent from Singapore. I went to the website with the tracking number and to no avail, there was no update. I found many individuals talking about the Singapore post website being poorly designed and ...

Resolved! Bought an item possible shipping from different location than listed

I bought an item that was supposed to be in hong kong however it says it's shipping with Singapore post does anyone know if Singapore post is in Hongkong? Or have I been duped and the item is actually in Singapore?

Global Shipping Program

Do US sellers realize that the Global Shipping Program charges out ofthe country buyers (Canada) a very high fee that is a total rip off and goesdirectly to Pitney Bowes ? There are no import duties as they claim thisfee covers. I don't know if this ...