Buyer Central

Why eBay charge import tax from USA to Canada?

I have purchased an Laptop from USA and it shipped to my home in Canada. eBay charge import tax on my Laptop over US$25. I just wonder is there any import or export tax in between US and Canada? according to NAFTA, there should not have any tax for t...

Orders Coming From USA Delayed or Missing Entirely

Is anyone else noticing their orders from the USA arriving late or maybe never? On ebay and elsewhere, not toys for business, but craft supplies for personal use. And not sexy craft supplies like anything flammable or explosive but really dull stuff ...

Resolved! Bought 128 GB phone, received 32 GB phone instead.

Hi, I recently bid on a 128 GB Google Pixel and won on July 29th. I paid promptly and it took 2 weeks to go through GSP and I finally received it yesterday. I checked the phone and discovered it was the 32 GB version. I contacted the seller and gave ...

Sellers in China

Interesting. I was in contact with a seller in China as I had not receivedmy item. I agreed to wait until the deadline before asking Ebay to step in for a refund. A few days before that deadline the seller cancelled the listing,which mean't I could n...

Classic happy planner

I bought a deluxe Planner cover for happy planner I need to know if classic same as deluxe thanks deluxe is more then 9 rings or if it will look bulky.

returns during holiday (away)

a seller i bought from recently, I had ordered an item for around 43$, and I had asked for a return upon receiving. the seller is super close by, it took one day to ship to my door. the seller accepted a return. They sent me a prepaid shipping label ...

Fraud alert

Seller is a fraud. 18.95 + free shipping is impossible for this kind of scale. I reported it many times but eBay refuse to shut him down.

Global Shipping Program

Recently made a purchase from the USA from a US seller to Canada...sent on 16 june seller uses the famous global shipping program which to me is just another money grab. Was supplied a tracking number that from the 20 june till today showed no update...

Tracking

So was told the order was shipped and Canada Post said this wont be traced by them I tried to explain to reps on phone to ebay I wanted part of the $ back cause of it not been trackable once in Canada and customs and rep said due to been on the Globa...

Seller does not refund after purchase and eBay is not doing anything

Hi, I bought a phone last year at December 23rd. I open a return request within 30 days. I had a month to settle with the seller and decided to return the item in the end with the seller's consent. At seller's request, I chose a long shipping method ...

Buying from China

I know with illegal fentanyl importation, customs inspections and the pushback on the Chinese government on their postal system it sure doesn't seem worth buying anything on Ebay from China these days. I frequently have to wait 2 - 3 months for items...

Shipping and Handling

I just purchased a women’s blouse from the states. It was through the Global Shipping Program. ( I know, I know how horrible and unpredictable it is, but this was an irresistible blouse) As expected, there were 2 separate transactions on my PayPal ac...

Resolved! Is there a limit for bid retractions?

I just came across another bidder on an item I was bidding on. In the past month they have 37 bid retractions, 257 in the past 6 months. All with the same seller. The item I won cost me my maximum bid, which surprised me, and there were no other bids...

I'm looking up wi-fi peehole cameras that 90% of the ones that say that they are Wi-Fi

Are not actually Wi-Fi and they get away with it and I'm wondering how they do it can somebody from eBay I should get a hold of me personally via email since I can't figure out how to personally email help and contact as I spent an hour looking would...

Purchased 2 x ELM327 OBD2 WiFi readers, one failed.

Hi, I purchased 2 x ELM327 OBD2 WiFi readers from a seller in Hong Kong on March 9, 2018. They arrived a few weeks later. After one or two uses one of the units failed. I reported this to the seller on Apr. 29 and they replied that they would send a ...

Now shipping from UK is delayed.

I am used to Ebay parcels from China stacking up in Vancouver, but have always had good delivery from UK. This last UK parcel was Air Mailed on July 3rd directly to Vancouver (shown on the shipping label as the Canadian air entry port) and delivered ...

consumer service in Canada

hello. i have some issue with a purchase from a us seller...i cannot have update from tracking trough global shipping since 6 days ...i have communicte with seller but dont want to go to post office to find what going wrong....i have try to reach fre...

Canada Post delaying all parcels from China

CANADA POST is sitting on thousands of containers and trailers are piled up at every major CPC processing plant. They say they make no money from delivering the tiny packets and parcels they get from China.Some parcels do trickle in the regular mail ...

eBay bucks

Yesterday I got an email stating get 6X ebucks but when I go to the website it saysTHIS OFFER CAN'T BE ACTIVATED You are not qualified for this offer.And it ends Aug 11 2018If I do not qualify for this why did I get the email? So What is wrong with t...

Customer service ?

I know this is probably not the place to make a suggestion but I did try to find the right place.BUT this is really inconvenient. Does CS not want to talk to anybody or is this just a glitch?Well isn't this handy.

Is there an email for customer service? Purchase issue

I had a message about a fraudulent sale/compromised seller. The payment was pending when it was deleted from the site. I cancelled the paypal payment because it too was pending (not accepted by the seller) and now the sale was removed except now it's...

Resolved! Aggressive and rude seller possibly scam

Please if anyone can help me I would be extremely grateful . I rarely use Ebay and when I use it I only use it to get rare comic books that I can not possibly find anywhere else. I bought my biggest purchase ever for uncanny x-men #1 which was around...

Purchase History

Is there an eBay glitch that we cannot see our purchase history? It happened last night and today!!

Why is shipping to Canada so expensive. You want me to pay more for shipping than the items worth

I think its ridiculous to charge $22.00C to deliver a watch (about 5 oz.) from US to Canada. My shipping charges with couriers from US to Canada under 5lbs was $4.95 per pkg. Someone is getting rich on courier charges

Resolved! I can't leave Feedback

Somehow starting from last week, I can 't leave any Feedback This message (in red): " We ran into a problem. Please refresh the page and try again. " Shows up every single time, after I clicked the submit button.And after refresh the page, the same t...

Resolved! Wrong ave!!

No clue where I should post this, so I'm sorry if it's in the wrong place. My first post. But anyway. After ordering like 11 items, I realized I entered the wrong avenue (138ave instead of 139). I didn't realize my mistake because on my PayPal it's r...

difference in import charge

Hello, why is there such a difference in import charges when two items are similar. I'm in Canada. I like to buy a laptop from US. The two laptops in question is of similar configuration and price. Why is one item is charged an import charge of $ 24 ...

purchasing silver

I was looking at some silver from a seller in the US and noticed that they were only charging $6.50 for a ounce but the shipping charges were $35Cdn! Why on earth would anyone from Canada buy silver from the US and pay an outrageous shipping charge w...

mint never hinged stamps and discount postage

Was checking out stamp lots on eBay. Are "mint never hinged" stamps new unused stamps that can be legally used as postage? What are some other keywords I should look out for if I'm looking to buy discounted postage for mailing things legally? Is it c...

Is my seller trying to pull one over

I won a watch at auction a few days ago, and after several attempts to contact te seller he finally responded with this message (Hey sorry, I did not realize i chose the shipping that I chose for this watch. it may cost more to ship that was paid for...