Buyer Central

Outright Fraud by a Seller - Why is there no option for this? Why can't I contact a real person?

I purchased an item whose dimensions and weight are: Width 5.9 inDepth 7.9 inHeight 3.4 inWeight 7.92 lbsWhat was shipped to me is a standard sized (8x 11 x 1 , less than a pound ?) yellow envelope that clearly is not the item that I ordered. This is...

Trying to Purchase items???

This morning I purchased 4 items from a seller. Everything worked fine. When I went to pay, nothing shows up in items purchased. It's like I never hit the buy it now. I know I did. Because I tried again. Anyone else experiencing this?

Canada Customs Duty Rates, Tariffs and Taxes

I found we are paying Import charges i computers ect.under Category 5 we do not have to list all are duty free !!!!!Category 5Audio and video cassette recordersAudio and video tapesAntiques (must exceed an age of 100 years)BreadmakerCalculatorsCamera...

Resolved! Conversion rate when paying

Any tips on how to sync the Paypal currency conversion to Ebay one? I bought an item and got a nasty $50 surprise when Paypal used a 0.77USD exchange rate.

Trickery

Is it just me or is there many sellers out there that are starting to try and trick people by adding a under $10 item to their listing but posting their listing as that price. With a large item in the picture wich is the main listing item .thinking y...

Resolved! Seller removed from Ebay

Hi! I had a question about what to do it the sellers I bought items from are removed from Ebay. I've looked around and I'm not sure what the best course of action is. I've paid but my payments are all pending on Paypal. This is what my listings say: ...

Received ebay item not meant for me

Hi all. Got an item I did not order from Pitney Bowes which is always the path takenby a US purchase going to Canada.There is an LPKEN sticker in the back.Any suggestions?

Resolved! beware false warranty claims

I purchased a nexbox from ebay store because they offered 6 month warranty on it. The power supple died on it around 2 months and I have contacted seller several times. The refuse to honor the warranty and also will not even respond to my emails so b...

Automatic Bidding Policy

I feel the automatic bidding system requires too much commitment. Bidders should only be committed to an already placed or winning bid. In my opinion: - You should be able to stop automatic bidding at any time. However:- You should be committed to yo...

Resolved! Seller beware

Wow- I won the auction, and 1 minute after winning- seller cancelled. It was a risk for them, and a great deal for me. No recourse in situations like this for sellers. Not right. Listing for auction is an assumed risk. Emailed seller politely reque...

Promo Code for Ebay Bucks Not Valid ~ How to Fix

I recently tried to pay for an ebay item using my ebay bucks & to my frustration, the code supplied by ebay to me was deemed unvalid.I tried all types of work-arounds which were ineffective:(1) Typed in code instead of using copy & paste(2) Used a di...

Resolved! Luggage from china

Has anyone who bid and won a auction on eBay for a 3 piece set of luggage ever received your purchase delivered in Canada from China.I have won or bought over 25 sets and have never seen one set delivered as promised by seller.

eBay non-Specialist Customer Representatives can't help you

It's in the script, no choice, they are not meant to help you. The only chance you got is if they bring in someone called a "The Specialist". My experience - won an auction item, money was proven to be removed from my account (thank-you PayPal), sell...

Resolved! Where is my returned item? Need updates on it but I can't find it....

Hi! I recently returned an item that I purchased using eBay's return/refund system. Now I want to check the status or check if there are any updates, and I just can't find it... If I go to "purchase history", it's not there. Tried a few other links i...

Can a seller cancel an order after it has been negotiated and paid for?

Hello all,Here's the situation...I have paid (C $273.39) for an item from a seller and have now received an email from the seller that they are not able to fulfil the order. The excuse is that they have "ran out of stock in Canada". They are now aski...

Resolved! Overcharged for order?

I made an offer of $24 USD on an item that had free shipping, my offer was accepted and my invoice says it should be $29.96 CDN. But my credit card was charged $31.12 CDN for the transaction. I completed the transaction immediatly so I know the conve...

Should I Sue eBay?

Background:In October-2013, I purchased an item (new watch) that was fake (confirmed by the manufacturer). I opened eBay/PayPal dispute. PayPal decided in my favour and instructed me to return the watch for full refund. I did. Seller refunded the mon...

No Pre-paid Postage Label from Seller for Wrong Item

Seller reports to eBay he has sent buyer pre-paid postage return label and eBay without checking sends buyer seller's false info and leaves no method to contact eBay reporting buyer received no label from seller. Extremely stupid & frustrating commun...

Combined shipping

Hello EBayers. I have a question about combined shipping.I asked a seller if she could combine shipping on 2 items and she said yes.She then asked me to purchase the items and she would send an invoice.If I have already purchased the items, why the i...

user is no longer registered on eBay. after paid ?

I'am buying zeiss 6-24 x 50 scope at $18, 3 time , when its paid , this user is no longer registered on eBay ?????

Resolved! Was possibly sold a counterfeit phone battery in July 2017; found out in Dec 2017. Too late?

Hi, I bought a LG G5 BL-42D1F battery from a seller who claimed that the battery is genuine in July 2017.I'm sure most if not all of you've heard of how counterfeit items can look nearly identical to the originals.So because the fake battery looks so...

If an item is not received and gets resent who pays shipping?

We recently (back in August..) purchased an item that wasn't received after 2 months and agreed to have the item resent with tracking number. The item finally came in yesterday but we were charged $10 COD.The seller said they would have the item rese...

Sniping a large number of auctions using eSnipe service.

Hiya I have used eSnipe in the past, not in the last year or two. I may want to place snipe bids on about 150-200 auction listings, Canadian Seller (Canuck Bucks) all relatively low ticket items but, when I just checked their rate chart, it seems eSn...

GIFT TO MYSELF

Happy New Year everybody - it's AGES since I've been on here & and thought I'd come back on a positive note. Neither Father Christmas or Santa Claus were good to me this year.....and I've been good, I really have - so what the heck?! Anyway thought I...

Where's my package

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Very honest seller

A seller from China recommended that I not purchase a certain item because of bad reports about it.I never expected that but this person was really honest and cancelled that order and reimbursed the funds for it.The item in question still shows up in...

Has anybody else who won auctions as-is had the listings removed and not received

I bid on smartphones mostly as-is as-is. Normally I receive the phones I win by the end of the estimated delivery time.I expected to receive one yesterday on the 21 and 2 more just after christmas in January. I have already sent the seller a message ...

Being cheated to close a case.

paid by PayPal in full.Product not arrived one month beyond latest delivery date.I filed 'Money Back' case.Seller said he will send replacement if I close the 'case.'Sucker me! Being cheated by this Chinese guy, I closed the case.It has been another ...

item not working

hi i bought an item in august (winter heated coat) just tried this morning. electric system it's not working can i have any recourse with ebay, sell, paypal? thanks

over charged shipping fees

I'm so mad right now. Now it's personnel. Why do UPS charge so much for shipping fees? It's crazy.. It doesn't make sense. An item cost $5.00 + $13.00 or more in shipping fees. ?? It's NUTS.. Crazy. I aint gonna buy anything soon from the USA. Thank ...