Buyer Central

Overcharged shipping due to eBay's automatic invoicing?

Hi everyone, First and foremost, sorry if this is posted in the wrong section but I figured this would be closest to getting the attention of any buyers who have had a similar experience. I have been buying from a certain seller on and off for a few ...

Some Montreal customers here? I need your help!

I'm in Montreal and I'm waiting for a chinese parcels who was ''customs cleared'' at Vancouver! So, now my tracking show that the item is ''arrived at Calgary'' not delivered, just arrived!!! i'm in Montreal, so is it the normal route to transit from...

Many orders not arriving

In the summer I learned that I could get my craft supplies so much cheaper on here. I went on a bit of a spree and had about 80 orders (all small). At first they were coming in when they were supposed to or earlier but now I have had to contact the s...

Help! need to find a refund on a ebay gift card

please someone help me out. I was refund for a folding bed that i didnt ever get from the seller from Paypal, not ebay, the problem is that i dont have the Ebay gift card any longer. i have called ebay for help about 7 times and no help was given, so...

Duty free allowance and cheap Chinese shipping.

The Globe and Mail today has a story on both the Chinese use of the UPU parcel service loophole and duty free allowances. https://beta.theglobeandmail.com/report-on-business/canada-post-phasing-out-controversial-shipping-discount-for-chinese-goods/ar...

global shipping

This is a scam and buy all the time on ebay and pushed me not to buy if seller uses global shipping

Custom charges

Hi ebay i recently brought an item and now my post office is asking me to pay for custom fees. The invoice the seller sent me only include item cost and shipping. it did not say i had to pay additional fees. What can i do?

I just completed an order and its shipping to my old address. how do I change the shipping address?

What can I do again these sellers?

First SellerPrior to buying 2 AS-IS smartphones, I messaged the seller whether he could combine ship both phones and waive the 2nd shipping fee. He said Yes, he'll waive them and ship them in same box thus saving us both shipping cost. I went ahead a...

Item Missing from Purchase History

Item Id: 221958351297 purchased 2016-04-18 is missing from my purchase history ...and yes I have selected the time range of "2016". The item arrived in 43 days which is not unusual otherwise the transaction was uneventful. As a footnote I tried to lo...

Why are the Asian sellers allowed to create variation listings with one cheap item in the mix?

Its extremely frustrating to try and search for an item such as an external cel phone battery backup, using price+shipping lowest first, only to have the results skewed because the seller has included a cord, or screen protector in the variations for...

Resolved! How can I check on my pre-order from a few months back?

So, around the end of may, I bought a pre-order on eBay and then a few months passed and just today the item was released but there was no way to access my order to check on the shipping or even contact the seller. So I was wondering if I could find ...

I couldn't find a way to talk with customer service. My problem is something different. How can I do

I asked to return an item in Sep 2017 and seller sent me a message. I should click on "See request details" box to reply, but whenever I click on it, a message appears that there is a technical issue, try again. The case is open until Nov 13 and I do...

how come the seller I bought from quit ebay after he sold the item to me

I am a bit curios of why...

How can I contact eBay directly

Hi Manager,how are you ? Sorry that I need your help as following:I order the Item #401165775093 longtime ago, but not receive and I contacted the seller many times, they said they will give me the full refund. But I have not get their refund. You co...

buy 1 item i pay gsp but seller send item by usps whit out gsp

Hi i buy 500$usd i pay 44$usd for import charge but the seller dont send with GSP send directly with USPS so when the package will come here in Canada i wil have to pay second time for import charge and pitnew bowes take the money and they did not do...

Package lost in transit?

I have a GSP item I purchased that shipped from the US, has gone through the Erlanger sort center and cleared customs. Since october 5 the tracking with Canada Post has shown that it is in Mississauga, has been released from customs and is now with C...

Resolved! will electronic devices made for europe work in canada if power supply is changed to canadian?

i'm wanting to buy an electronic device made for eu . the device runs on an eu ac/dc plug. Can i change the plug to us and still use the device in Canada? Thoughts ? anyone else try this and it works? Thanks

Resolved! View purchased item in feedback

I always used the link "View purchased item" in my feedback page to print the pages of the collectibles I won in order to put them in my binder. As a collector, it is very important to prove provenance of your items if you decide to sell them at a la...

Non-US Paypal accounts - don't get caught!

I've already posted in the GSP questions thread, but since I'll bet most people aren't checking that anymore, I'll start another thread - to warn people not to get stuck in the same trap I did! If you haven't already noticed, there's quite a few US s...

Canada Post sucks

I am so mad at Canada Post. In over 10 years on eBay, this is the first time I had an item not delivered and Canada Post tracking shows delivered (September 22, 2014).I waited another 24 hours to make sure the idiots servicing the community mail boxe...

How can I warn other ebay buyers of a scam seller?

Avoid buying anything from !!! The guy is a scam and fraud! He took my money, never sent the item....I contacted him and he said he forgot....I gave him more time and it went outside the 45 day rule....I saw on his feedback he re-listed the item and ...

Leaving "indirect" negative feedback past 60 days time limit

I had a seller rip me off.I purchased an item from a international seller (China), the item was defective and according to this seller's policy, defective items are refunded in whole (return shipping included). I mailed the item back to the seller, s...

Canada Post Is Failing

I don't usually post on here but I am steaming!! I ordered two uniform items for my daughter. The brand is hard to come by in Canada and in order to be in compliance my daughter needs to wear the same items as everyone else and the brand is only avai...

50% UPS Brokerage fee????

I bought an item that was $99.95 US. The Seller charged me $16.00 for UPS standard shipping to Canada. The package arrived and here is a Brokerage C.O.D. due to UPS for $54.17. What a rip! The seller said nothing about additional fees due IN ADDITION...

The scam Global Shipping

I bought item to Michighan the United States October 20, 2016 and the seller to ship the package until the October 24 all is well. After I have the following tracking: Thursday, Oct 27, 2016 7:28 AMERLANGER , KYArrived at Global Shipping CenterWednes...

Issue about USPS Priority Mail International shipment to Canada

Hello everyone, I've bought a set of golf clubs last week and they are being shipped to Toronto, Canada from California. The sender shipped out the package via USPS Priority Mail International on Monday, June 3rd. But since June 5th, there were no up...

misrepresentation of item location

misrepresentation of item location is becoming more of a problem as sellers lie about the item location to get sales & higher selling prices. I realize that ebay is allowing drop shipping operations now but were not back in around 2002 - 2006 when I ...

Tracking shows it's delivered but it's not?

Tracking information shows that my item was delivered on August, 10th. It says it was delivered to the front door. I was home all day that day and there was no item delivered to my house. I contacted Canada Post who informed me to let the seller know...

China to Canada not arriving?

So, for a few years now I have been ordering cheap items from china, that otherwise are overpriced or not available locally (take for example, bright LED flashlights, laser lights, audio/video cables and adapters etc etc..) The shipping is usually 20...