eBay

Tracking Shipments from China and Honk Kong

Hi all, There are several websites posted on older discussions related to how to track orders from China or Hong Kong. I have compiled a list for everyone's convenience and some instructions. Some websites are specific in checking only tracking numbe...

What if you receive a package you cannot explain or identify?

I have an interesting Ebay issue and of course I cannot get through to any kind of customer support online because my problem doesn't match any of the standard issues/questions rather frustrating. I have recently received a package of electronic part...

Lv bag real or fake?

Don't know much

This is the worse customer service ever! No emails? Not everybody has time to call your center.

I paid for an item three months ago, didn’t receive the item, and eBay removed the seller.i sent eBay the item number but cannot be found. eBay, I do have a screen picture of my order!this is the worst customer service ever! Why no customer service e...

Can you still get combined shipping even after you paid for the items separably already.

Is there a contact telephone number for eBay issues as NOTHING on the site is helping me!!!

I am sick of doing the run around game with eBay help/contact. I am having an issue eBay has initiated and I cannot get an answer through their online help... I need to talk to someone with eBay about what they have done.

Be very wary when ordering DVDs from eBAY. eBAY allows pirated DVDs to be sold on their site.

Be very wary when ordering DVDs from ebay. Ebay allows pirated DVDS to be sold on their site. Even when it is brought to their attention they will not refund the purchase amount for the DVD. Apparently there is nothing they can do. Ebay does not care...

GSP is an abomination for Canadian buyers

twice ive bought on ebay in the last year (not often anymore since its went down hill) and this new GSP is is the nail in the coffin for me, will not purchase anything from users selling using the GSP anymore. fees and shipping are higher than they s...

Used "Request total from seller" on shopping cart, and suddenly committed to purchase but no invoice

I looked at one item, a lipstick, from a seller, checked the Shipping Info tab and saw they offered combined shipping (a reduced cost for each additional item purchased). There were 4 lipsticks I liked so I added them to Shopping Cart.When I went to ...

Overcharged shipping due to eBay's automatic invoicing?

Hi everyone, First and foremost, sorry if this is posted in the wrong section but I figured this would be closest to getting the attention of any buyers who have had a similar experience. I have been buying from a certain seller on and off for a few ...

Some Montreal customers here? I need your help!

I'm in Montreal and I'm waiting for a chinese parcels who was ''customs cleared'' at Vancouver! So, now my tracking show that the item is ''arrived at Calgary'' not delivered, just arrived!!! i'm in Montreal, so is it the normal route to transit from...

Many orders not arriving

In the summer I learned that I could get my craft supplies so much cheaper on here. I went on a bit of a spree and had about 80 orders (all small). At first they were coming in when they were supposed to or earlier but now I have had to contact the s...

Help! need to find a refund on a ebay gift card

please someone help me out. I was refund for a folding bed that i didnt ever get from the seller from Paypal, not ebay, the problem is that i dont have the Ebay gift card any longer. i have called ebay for help about 7 times and no help was given, so...

Duty free allowance and cheap Chinese shipping.

The Globe and Mail today has a story on both the Chinese use of the UPU parcel service loophole and duty free allowances. https://beta.theglobeandmail.com/report-on-business/canada-post-phasing-out-controversial-shipping-discount-for-chinese-goods/ar...

global shipping

This is a scam and buy all the time on ebay and pushed me not to buy if seller uses global shipping

Custom charges

Hi ebay i recently brought an item and now my post office is asking me to pay for custom fees. The invoice the seller sent me only include item cost and shipping. it did not say i had to pay additional fees. What can i do?

I just completed an order and its shipping to my old address. how do I change the shipping address?

I just completed an order and its shipping to my old address. how do I change the shipping address?

What can I do again these sellers?

First SellerPrior to buying 2 AS-IS smartphones, I messaged the seller whether he could combine ship both phones and waive the 2nd shipping fee. He said Yes, he'll waive them and ship them in same box thus saving us both shipping cost. I went ahead a...

Item Missing from Purchase History

Item Id: 221958351297 purchased 2016-04-18 is missing from my purchase history ...and yes I have selected the time range of "2016". The item arrived in 43 days which is not unusual otherwise the transaction was uneventful. As a footnote I tried to lo...

I couldn't find a way to talk with customer service. My problem is something different. How can I do

I asked to return an item in Sep 2017 and seller sent me a message. I should click on "See request details" box to reply, but whenever I click on it, a message appears that there is a technical issue, try again. The case is open until Nov 13 and I do...

how come the seller I bought from quit ebay after he sold the item to me

I am a bit curios of why...

How can I contact eBay directly

Hi Manager,how are you ? Sorry that I need your help as following:I order the Item #401165775093 longtime ago, but not receive and I contacted the seller many times, they said they will give me the full refund. But I have not get their refund. You co...

buy 1 item i pay gsp but seller send item by usps whit out gsp

Hi i buy 500$usd i pay 44$usd for import charge but the seller dont send with GSP send directly with USPS so when the package will come here in Canada i wil have to pay second time for import charge and pitnew bowes take the money and they did not do...

Package lost in transit?

I have a GSP item I purchased that shipped from the US, has gone through the Erlanger sort center and cleared customs. Since october 5 the tracking with Canada Post has shown that it is in Mississauga, has been released from customs and is now with C...