Buyer Central

what does seller mean by "contact me from the page where you placed your order"

I placed an order from a Japanese seller months ago, the item was shown as shipped on September 24, I still have not received the shipment and the order info does not show a tracking number except a progress bar for the shipping. So I messaged the se...

Resolved! Has anyone else noticed lately packages not arriving?

I'm pretty much an all day, all night buyer and have found in the past my bids often win, even though they're fairly low - sometimes under .25. Unfortunately, way too many of those low bid items are not arriving and the sellers are downright eager to...

Global Shipping Program/ package to Canada

I have an item I bought from the USA that is coming to me by the Global Shipping Program. First time. Normally I go out of my way to avoid anything with GSP attached to it. In this case it was unavoidable. Sadly. I am guessing my item will be deliver...

GSP

I have been on eBay Canada since 2003 For the most part happy I have used the global shipping program in the past but this most recent purchase of mine must be coming to me on a bike I find it curious that in the details of sellers using GSP are prom...

Avoid this member, he is shill bidding.

Take a look. He is definitely shilling. EBay won't do anything as usual. surprise!

GSP for Canadian buyer

I have been buying on ebay for a very long time. Like how they are trying to improve both seller and buyer experience but the GSP program isn't suitable for Canadian buyers. You buy an item. It gets ship with let say usps then transfers hand to pbi t...

Unable to see the "I didn't receive it" option

Hello everyone, I purchased a couple of Canadian coins from a seller in Canada who shipped them via Canada Post lettermail (ie. no tracking). It is now well past the last estimated delivery date so I want to open an INR claim, however the "I didn't r...

Seller is trying to "Pull a Fast One"?

I oredered some Rear Brake Pads for my car.I checked the "Fitment Chart" which confirmed they fit my car.I ordered them and they arrived very fast.When I opened them up and looked, they were too small.I Contacted the Seller and told them the problem;...

Allstate Protection Plan

Hi folks I made a purchase recently and per the listing I was to receive a post-purchase reminder to buy the Allstate Protection Plan. I have yet to receive that and I want to make sure that I get the plan. How do I make this happen? Thanks

Resolved! Awkward Conversation

Can anybody help me with how to end an uncomfortable conversation with a seller?I bought something from her and when I messaged her to see when she was planning to ship she replied and also expressed a whole bunch of troubling circumstances in her li...

Shipping? 10X what it used to be?

Seems to be happening across the board. Shipping is far to overpriced for the size / weight of items being sent out.. Thanks Vanguard and Blackrock for taking over another area of the North American sector so that you corrupt !@#$ can leach even more...

21.00 to have some stamps delivered across one border!

Wondering if these stamps are hand delivered by a man with a horse and buggy to justify the outrageous costs around "Ebay International Shipping"We are ONE border to the north.. The item weighs less than a sheet of paper and could fit within a standa...

ebay no longer sending emails for purchases

Is eBay no long emailing you when you purchase an item via Buy Now? I have purchased 3 items from two different sellers and never received any sort of confirmation via email. Only email receipt I have is from Paypal for payment. The items show up in ...

a buyer is not disclosing an item as original and Authentic or if it's a reprint? buyer has to know?

This item is a Hockey card lot! It's not right that the seller that i have contacted is not answering an important question before going into a bid! All other sellers ive delt with have diclosed wether the item is original, Authentic or fake or a Rep...

Delivery Protocol - When is it Appropriate to Open an Item Not Rec'd Request

I ordered some car parts from Poland on Nov. 22Item was Shipped on Nov. 24 2023 - by Ship/Boat - to CanadaThe Expected date of Delivery was Dec 10Returns Accepted - through Jan 10 2024 (Assuming it would have Arrived)So it has been Over 1 month -sinc...

Where is The Wish List

The "Wish List" is no longer in the drop down under "My eBay". Why did they move it? They don't want us buying anything? Crazy...

Item Arrived Damaged so is a Full Refund in Order?

I ordered headphones from a top rated seller that could not charge. Upon trial and error with different charging cables, I deemed the issue to be a fault with the internal components of the headphones themselves. Will I receive a full refund since th...

Resolved! Laptop purchased stuck at shipping hub (USA to Canada

Hi everyone,I purchased a laptop for my father on Dec 17th 2023. The item shipped on Dec 20th via USPS Priority international. The last known activity was on Dec 22nd where it was delivered to an individual at Glendale Heights, IL. I know this is the...

Ebay guarrantee

Thank u Ebay for a very professional and friendly resolution to an item that was never shipped hats off to ur friendly staff and fairness

EBay globe shipping US to Canada

Make sure you tell the seller thousands of time to pack safe if your items are delicate and fragile!!I purchased a few pieces of antique porcelain from the States, paid for high shipping and duties, waited for 31 days for them to arrive. Finally, the...

Buying from USA

Bought a item for 70 US duties and taxes 29.52 never again buying US items. What a joke BS

Feedbacks

Purchased item on ebay, I am being asked to leave a feedback! Seller has not left me a feedback yet. Is this proper procedure?

Ebay took my money and the return

bought a prodcut and had to return it as the item was damaged seller took till the last day to provide the Trackign number , they sent me the return label seller didnt follow the ebay process and instead sent to my email, this is fine howver if they ...

USPS status codes for delivery

For anyone interested here are the meanings behind the various USPS phrases for items in transit. Useful for buyers and sellers.Where is my package? Tracking Status Help Full details/explanations using direct page links: USA - USPS https://faq.usps.c...

eBay Send claims something was delivered when it wasn't

"eBay Send" says that my items was delivered at 7:35 a.m. on Tuesday, November 28, and it certainly was NOT and I have never seen anything delivered that early. It is now Monday, December 4, at 5:10 p.m. and eBay is insisting I have something that de...

No return label after refund?

Purchased item from longtime seller with impeccable feedback. Item arrived but it was not as described, slight damage. Sent a message and pictures to seller. Seller suggested I submit for refund. Refund went through without a hitch. My "case" is desc...

Re: Multiple item purchases eIS from USA

Hot off the presses: Our international shipping program, eBay International Shipping, keeps getting better! Sellers have been asking for combined shipping – the ability to package multiple items from one order in one shipment – and we are excited to ...

Your item is being inspected on shipping hub

Hello can somebody explain why my package is being inspected at the shipping hub for 3 days, I just don't understand what they are doing can someone explain it to me please ? Thank you.

Was I taken in first shopping, will close account and never come again.

I bought 500g chinese red tea " Da Hong Pao" from **** a month ago. Then, as you know, I received a looks like but real different product. I had to talk to the seller few days and try to ask ebay step in but failed. This is an only $30 shopping expri...

Resolved! Why did my package from the UK go to the US and not to me (Canada)? They used the GSP

I ordered someone from the UK who used the global shipping program to ship my item and i was tracking the order to see where it goes and it started with Royal Mail and then to some other shipping service. It says it delivered on the status but that j...