GSP Tracking?

cofai52
Community Member

so on November 2 i bought an Xbox one and it shipped on the fourth and i thought everything was normal until on the Friday when it had delivered to ERLANGER, KY  when I live in Ontario so it has been 4 day since then and i have been trying and trying to see where the heck my item since the item was a part of global shipping program and i was given a global tracking however this number does nothing so i have no item where the my item is, if it is in the USA or if it is in Canada. so i'm kinda wondering if someone can help me with my predicament.

Accepted Solutions (1)

Accepted Solutions (1)

Packages shipped through the gsp get processed ( customs etc,) in Erlanger and then shipped to Canada.  This was a long weekend in the US and Canada so  it may still be waiting to be processed.  It’s not uncommon though for the gsp tracking number not to show any updates until  it reaches Canada so I wouldn’t be concerned about it right now.

Answers (2)

Answers (2)

The Global Shipping Program is a Seller Protection that does very little for the buyer, particularly for Canadian buyers who pay duty and sales taxes on any purchase over $20Cdn (~$16US).

 

The tracking number you got was from the seller to the GSP plant.

You will get a new one when the shipment starts moving again after the long weekend.

You don't need this yet but if you are often buying from the USA you may find it helpful in future.

 


@unison007  worked this out for buyers who have not yet received their GSP shipment.
TRACKING SYSTEM FOR GSP
I found this thread today while awaiting a shipment. Once I learned that Pitney Bowes was the relevant company, I was able to find my package's tracking info in about 10 seconds.
 
Step 1: Go to the Pitney Bowes Parcel Tracker page at https://parceltracking.pb.com/app/#/dashboard/
 
Step 2: Enter your eBay-supplied Global Tracking number (mine began with UPAA...)
 
Step 3: You will be shown limited tracking info. In my case, only up to the point the package left the USA and entered Canada.
 
Step 4: Click on the "Track on carrier's website" link at the top right.
 
Step 5: You will be provided with tracking on the page of the actual shipping company, in my case Canada Post, with a tracking number in THEIR system.
 
Problem solved! If only eBay would put a link to in their shiphttps://parceltracking.pb.com/app/#/dashboard/ping emails, this could all be avoided...