on 12-06-2019 02:30 AM
Hi folks. I sure have had quite a couple of days with a buyer from North Dakota. I had two Masterpiece dolls listed and she contacted me about buying them together. The dolls had been listed for a time and were already packed and ready to go in their separate boxes. I have been so busy preparing for Christmas but I agreed to unpack the dolls and repack them together, do the measuring and weighing and get the shipping costs back to her. During this process she is continually messaging me about how to pack the dolls, asking all kinds of questions. She sent me 13 different messages.
The problem is that after she paid for them she found out that eBay was charging her $17.00 import fee on the purchase which she did not like at all. This is where the situation gets odd. She messages me stating that she was on the phone with PayPal and they told her that if I refund her money back to her she wouldn't have to pay the $17.00 and then she would resend the money through PayPal. I got a message from her stating that she sent the money but nothing is showing in PayPal. My balance shows as a big 0. She is also apparently very angry at eBay and PayPal, eBay for not being forth right with the extra fees from buying internationally and PayPal who she says lied. When she was in contact with them earlier in the day they told her she wouldn't lose her eBucks and wouldn't pay any fee's. She says that when I refunded her the money, she lost her eBucks of $33.00. Should my PayPal account show her transfer of funds to me right away or is there a delay. I'm kind of freaking out thinking that I have been had. She hasn't responded to my last messages. I was not comfortable with what this buyer was asking of me through the purchase process and now I am feeling like a idiot for falling for something that may cost me over $500.00. Help please!
I do not think it is duty. North Dakota has a 5% sales tax. Perhaps that is the reason for the extra charges?